The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!
New 19.0 update phone problems [Merged Threads]
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iPhone 7
Both cell/wifi
Charging or not charging.
iPhone overheats and shuts down occasionally while I’m a fight after updating to version 19.0.
Game also lags a bit.
It wasn’t doing this before 19.0 update.
Nope, none whatsoever. You'd expect them to at least update every now and then.
I'd delete the game right away and not re-download until they've given the all clear.
My phone is completely dead due to this issue, can't even upload my photos to icloud because it overheats and shuts down before I get there. Litterally have 2 minutes of operating window before it overheats and shuts down.
Bringing phone to Apple store tomorrow, I'll probably lose all my family and holidays photos and videos.
Thnx Kabam
iPad Pro, 11.4, on Wifi but Verizon
I asked my alliance and this issue has occurred for many - Android and iOS alike but seems more prevalent on iOS.
I have also noticed a lot more lag, parry and intercept timing is off due to frame skips.
iOS 11.4
Verizion
Both
Phone overheats causing a phone restart. Also, my phone will freeze, lags outside of game making me reboot the phone. Is this game safe to see play right now?
I heared about overheating happens on other iPhone models ,but no overheating here .. just Battery charge finish too much faster than normal.
iPhone 8 Plus
iOS 11.4
iOS 11.4
Verizion
Both
Phone overheats causing a phone restart. Also, my phone will freeze, lags outside of game making me reboot the phone. Is this game safe to see play right now?
Iphone 6, SE, 5S
iOS 11.2.6
Verizon
Both
IOS 11.4
AT&T
WiFi
Seems to happen more often in VS. but mya bitterly life has tanked since the update
I phone 8+
IOS 11.4
Battery draining way faster then normal and phone is becoming hot and unresponsive. I have a galaxy s8+ as well but as everyone knows iPhones are better for this game. So that's when I went out and bought this phone was for this exact reason. Mcoc but yet again errors on kabams part have hindered my ability to play the game . Frustrating would definitely be an understatement. Oh and how about that half day unexpected scheduled maitnence? I cant help but feel like the game got worse since then ! ( not that we will get rewarded for it anyway) . I really hope yall figure this out soon.
AT&T
iPhone 6s+
11.4
Both WiFi and cell data
SMC HK
11.4
Both WiFi and data
Phone gets extremely hot very quickly.
Even if I’m checking through my champ roster my phone gets hot to the touch.
Buttons can become unresponsive and cannot even attempt screen shots at times like these.
Phone will often reset after 3-5 mins of even basic use.
Concerned about phones potentially overheating and harming people.
Might be a good idea for Kabam to give us some advice on whether we should continue playing at this point in time or whether we should stop and wait.
We need to know what to do as the overheating phones are potentially a great hazard and this needs to be addressed swiftly.
iPhone 7
iOS 11.4
Verizon
Wi-Fi and 4G connections
And I believe that I updated iOS 11.4 since it released , and never had this issue before updating MCOC Ver 19.0.0
IPhone 7+
OS: 11.4
Verizon
WiFi
Just dropped money on this game. Please fix this.
OS: 11.4
iPhone SE
Bell
WiFi and Carrier.
Same issues as everyone else. Phone heating up!!
3 Mobile
iOS 11.4
The game started crashing yesterday a lot and has since just kept shutting my phone down to this game; as previously started by other people when the battery is lower than certain % it just consumes the battery and shut game. I’ve deleted the game as advised by apple until this can be sorted and won’t be back until this has been confirmed by the admin that it’s sorted and the community have started on forum.