**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
New 19.0 update phone problems [Merged Threads]
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We need some Information! What are you planning to do about the issue, what are your next steps and how long would it take to solve the problem? That are just a few of all the questions we have and you haven‘t answered one of them yet!!!
ios 11.4
Iphone 7
An update would be appreciated as the issue is stopping me acquiring the 4* basic from the arena. In fact its stopping me playing all together as I am not willing to risk my phone being bricked.
I hope we will be suitably compensated for this inconvenience and the basic heroes that run while the issue exists are re-run in future.
OS: IOS 11.2.6
Device Model: IPhone 6S
Wifi or Cellular Network: Cellular Network
Iphone 7
iOS 11.4
Verizon
App crashes: (white spinning wheel either freezes and needs restart or it goes to spinning wheel and then asks for password)
In game: Graphic issues/performance issues/input lag
App freezes phone: You play the game and multitask to another app and the phone freezes, sometimes fixes itself or needs a restart.
ios: 11.4
Background: Game crashed once every blue moon give or take where the white spinning wheel would appear and then a password would be asked. Besides that no other of these issues would take place and phone did not have any issues outside of 19.0 update.
Besides lack of play its arena streaks being lost/arena downtime, event time loss. This is one of the worst updates in terms of bugs, and probably the worst update in terms of potential hardware problems.
This is not just an issue of the game crashing, it has potential hardware (phone) damage.
Note:
I am in Australia so if hardware needs to be replaced by going into apple, this better stretch globally. And this is not a joke, the heat that happens is a joke and having to buy a new phone because an app broke your phone is some BS.
Compensation for this has to be sufficient for the longevity of player base, potentially damaging others hardware and to keep the player base you have happy in turn keeping them playing/purchasing.
Experiencing overheating, Black screens w spinner, game crashes, unresponsive controls in game, unresponsive physical buttons on phone, severe lag, parry/evade not triggering, battery draining faster than it can charge, random dash backs when hitting attack.
All game modes on iPhone 7+ with latest iOS and game version.
Lag is unreal, I died in AW because mid combo my screen just completely froze for a full 2 seconds. I did the easy path of LOL because with the deals for 4th July, I had enough units. Was lagging during the last few fights. Also lags very bad in arena and fairly bad in AQ. Either way, my phone is overheating pretty bad and i have to turn off the game so it cools down. I have an iPhone 8+ and I’m running iOS 11.4
@Kabam Miike
Also on Android the game is crashing,
- after every 10 Arena rounds.
- While selecting heroes for questing
- moving from one node to the next
- defeating an enemy and returning back to quest screen
Basically, after every 30 minutes.
Android 7.1.1
Motorola Z Play
OS: iOS 11.4
Device Model: iPhone7 - A1660
Carrier: Sprint
Wifi or Cellular Network: Both
iOS 11.4
iPhone 7 (MN9H2LL/A)
AT&T
WiFi
Its unbelievable that nothing announced, neither commented...
The possibility of Injuries due to a possible battery explosion isn't minor, but the company don't take any precaution measure.
I really cannot understand it...
Folks, there is enough evidence on this thread: THIS GAME WILL BREAK YOUR IPHONE if you play for more than 5 mins at a time.
I am deleting the app from my device until this is addressed. I will watch this thread carefully in hopes that I can come back soon. Shame I have to do this but my $1000 plus phone is worth more to me than this game.
I agree. Suspend download from the store. Put a warning (mail message and an announcement where you normally tell us abount content/crystals) in the game for those who have it, not just something they may find in the forum. Take precaution, be proactive, protect your customers and yourselves.
iPhone 7+
IOS 11.4
AT&T
Both WiFi and Cellular This happens
Latest IOS
Telenor
Wifi
OS: 11.4
Device Model: iPhone 7
Carrier: AT&T
Wifi or Cellular Network: Both WiFi and Cellular.
Is it safe to keep playing MCOC or will this cause catastrophic device problems?
Not safe. Play at your own risk, your device is in jeopardy.