We are aware that the Twitch Drops campaign started late and that as a result most players did not receive most, or any, of the drops. We will make it right, and are currently looking into the possible options, please stay tuned.
Thank you for your patience

Downtime Compensation [Merged Threads]

1…1314161819…22

Comments

  • UnknownUnknown
    This content has been removed.
  • teekqteekq Member Posts: 190 ★
    Because they know how pathetic it is
  • NikoBravoNikoBravo Member Posts: 452 ★★★
    I’m pretty positive I would have landed on at least x5 Goldpool 5*’s so I want those as well.
  • Jkw634Jkw634 Member Posts: 297 ★★
    The more I think about compensation this has to be the worse. I totally forgot that the downtime caused us to miss out on a whole aw which a victory is about 800 5 shards. Some 4 shards. 50k gold. It’s hardly anything better then what we would have earned on our own. We dropped 700 spots in aq so missed out on 250 glory. 2 ggc and 2 gc and a map 6 crystal for hitting our 125 million. 30 min timers did not help all bg due to time zones.
  • teekqteekq Member Posts: 190 ★
    So still noting from kabam addressing players frustration?
  • UnknownUnknown
    This content has been removed.
  • teekqteekq Member Posts: 190 ★
    Is that including the one that got deleted? Lmao
  • BigDaddyJoeBigDaddyJoe Member Posts: 357 ★★
    Maybe @Ad0ra_ will come around. She is good about fixing frustrations. For real, not being sarcastic either. After she came on the scene with the outage, the atmosphere completely changed in the forums
  • teekqteekq Member Posts: 190 ★
    True but that time they didn’t announced the compensation yet tho lmao
  • MC1111111MC1111111 Member Posts: 88 ★
    I'm fine with what we're getting. You really can't expect too much after all, although I would trade everything we're getting in exchange for a rank down ticket. Talk about an act of good faith. My real question is, how did it take 4 business days to discuss and type that compensation message up? Seems to me it wouldn't take more than an hour to talk it over, even considering the amount of content affected.
  • Adamdrt2006Adamdrt2006 Member Posts: 429 ★
    Ok I see everybody saying the compensation was pathetic but I have received nothing in terms of compensation so I don't see why you all are complaining so I need to submit a ticket

    @Kabam Spice @Kabam Miike @Kabam Vydious @Kabam Zibiit @Kabam Loto
  • Noob2435Noob2435 Member Posts: 627 ★★★
    Adamdrt2006 wrote: »
    Ok I see everybody saying the compensation was pathetic but I have received nothing in terms of compensation so I don't see why you all are complaining so I need to submit a ticket

    @Kabam Spice @Kabam Miike @Kabam Vydious @Kabam Zibiit @Kabam Loto

    I think they said it comes out next week no?
  • Primetime_769Primetime_769 Member Posts: 118 ★
    So when are we getting this horrible competition. Come on Kabaam send us a rank down ticket.
  • MC1111111MC1111111 Member Posts: 88 ★
    Noob2435 wrote: »
    Adamdrt2006 wrote: »
    Ok I see everybody saying the compensation was pathetic but I have received nothing in terms of compensation so I don't see why you all are complaining so I need to submit a ticket

    @Kabam Spice @Kabam Miike @Kabam Vydious @Kabam Zibiit @Kabam Loto

    I think they said it comes out next week no?

    How do you read "everyone" saying that, yet not read the original message saying when compensation would come?
  • MC1111111MC1111111 Member Posts: 88 ★
    MC1111111 wrote: »
    Noob2435 wrote: »
    Adamdrt2006 wrote: »
    Ok I see everybody saying the compensation was pathetic but I have received nothing in terms of compensation so I don't see why you all are complaining so I need to submit a ticket

    @Kabam Spice @Kabam Miike @Kabam Vydious @Kabam Zibiit @Kabam Loto

    I think they said it comes out next week no?

    How do you read "everyone" saying that, yet not read the original message saying when compensation would come?

    Sorry quoted wrong person.
  • Thanatos_Rex1Thanatos_Rex1 Member Posts: 7 ★
    Down for the count again folks! More downs than a crossword puzzle.
  • AlphamikefoxtrotAlphamikefoxtrot Member Posts: 21
    But i didnt get any compensation.. IST timezone here
  • UnknownUnknown
    This content has been removed.
  • GroundedWisdomGroundedWisdom Member Posts: 37,154 ★★★★★
    Alphamikefoxtrot wrote: »
    But i didnt get any compensation.. IST timezone here

    Beginning of the week.
  • Valeron2004Valeron2004 Member Posts: 19
    No compensation yet.....Btw Is compensation only for those who logged in before it could go down or its for eveyone?
    Curious coz they said those were affected prior to server down error.
  • UnknownUnknown
    This content has been removed.
  • NSFWultimateNSFWultimate Member Posts: 6
    ShadowReptile wrote: »
    @Kabam Miike i was one of the people who was in the chat talking with you guys the night stuff went down. As i addressed then my main issue was the goldpool arena. I am in no way ok with the “solution” you guys came up with. I can not cancel work dates to grind arena for a champ that i could have grinded for that night the game was down. Please explan how this is a “fair” solution. I spent over 10,000 units to get that ticket. There was a set date to which i had a month to schedule work around. This is complete bs and not how you should be treating the player base. The night the game went down you said you cared about us and now this is how we get treated with the absolute minimum to make up for it. I know from being treated like this i will never spend a dime on this game again. Why should i if you guys show you could care less about us? Are you guys just trying to force players to quit so you can claim bankruptcy or something shady like that? Its really sad and pathetic how we get treated as players

    I agree. I am most disappointed by getting a chance to rerun the goldpool arena (why couldn't they expand cutoff from 200 to 400?). I spent a lot more than 10,000 units to get a ticket, and only available weekend I had for grinding was disrupted by the downtime. I finished just outside top 300. Yes, I understand the downtime affected everyone for the same duration, but the hours of the disruption were my exact prime time for grinding, which I could not make up. Providing us another chance to rerun the arena is not a fair solution even if you lock out the 200 players who already received him. Seriously, why can't they expand the cutoff? Trying to make us waste an extra weekend?
  • GroundedWisdomGroundedWisdom Member Posts: 37,154 ★★★★★
    NSFWultimate wrote: »
    ShadowReptile wrote: »
    @Kabam Miike i was one of the people who was in the chat talking with you guys the night stuff went down. As i addressed then my main issue was the goldpool arena. I am in no way ok with the “solution” you guys came up with. I can not cancel work dates to grind arena for a champ that i could have grinded for that night the game was down. Please explan how this is a “fair” solution. I spent over 10,000 units to get that ticket. There was a set date to which i had a month to schedule work around. This is complete bs and not how you should be treating the player base. The night the game went down you said you cared about us and now this is how we get treated with the absolute minimum to make up for it. I know from being treated like this i will never spend a dime on this game again. Why should i if you guys show you could care less about us? Are you guys just trying to force players to quit so you can claim bankruptcy or something shady like that? Its really sad and pathetic how we get treated as players

    I agree. I am most disappointed by getting a chance to rerun the goldpool arena (why couldn't they expand cutoff from 200 to 400?). I spent a lot more than 10,000 units to get a ticket, and only available weekend I had for grinding was disrupted by the downtime. I finished just outside top 300. Yes, I understand the downtime affected everyone for the same duration, but the hours of the disruption were my exact prime time for grinding, which I could not make up. Providing us another chance to rerun the arena is not a fair solution even if you lock out the 200 players who already received him. Seriously, why can't they expand the cutoff? Trying to make us waste an extra weekend?

    They're giving people another chance to Grind, and omitting the ones that got him. That's more than fair. We get a second chance at him. Alot of people missed out on hours of Grinding. It's not really reasonable to expand the pool at this point.
  • GwendolineGwendoline Member Posts: 945 ★★★
    NSFWultimate wrote: »
    ShadowReptile wrote: »
    @Kabam Miike i was one of the people who was in the chat talking with you guys the night stuff went down. As i addressed then my main issue was the goldpool arena. I am in no way ok with the “solution” you guys came up with. I can not cancel work dates to grind arena for a champ that i could have grinded for that night the game was down. Please explan how this is a “fair” solution. I spent over 10,000 units to get that ticket. There was a set date to which i had a month to schedule work around. This is complete bs and not how you should be treating the player base. The night the game went down you said you cared about us and now this is how we get treated with the absolute minimum to make up for it. I know from being treated like this i will never spend a dime on this game again. Why should i if you guys show you could care less about us? Are you guys just trying to force players to quit so you can claim bankruptcy or something shady like that? Its really sad and pathetic how we get treated as players

    I agree. I am most disappointed by getting a chance to rerun the goldpool arena (why couldn't they expand cutoff from 200 to 400?). I spent a lot more than 10,000 units to get a ticket, and only available weekend I had for grinding was disrupted by the downtime. I finished just outside top 300. Yes, I understand the downtime affected everyone for the same duration, but the hours of the disruption were my exact prime time for grinding, which I could not make up. Providing us another chance to rerun the arena is not a fair solution even if you lock out the 200 players who already received him. Seriously, why can't they expand the cutoff? Trying to make us waste an extra weekend?

    They better not expend the cutoff. Since I lost my prime playing time I stopped, knowing I wouldn't get him without canceling real life plans. So I gave up. Knowing he only went for 15mil I could have gotten him, but I expected a higher cutoff.

    I did not end up in top 400 because I didn't try to make up for the lost time. I hoped for a rerun, just like they've done in the past. Increasing cutoff doesn't change the fact that some people lost a lot of prime playing time while others didn't lose any grind time because they where sleeping.
  • UnknownUnknown
    This content has been removed.
  • NSFWultimateNSFWultimate Member Posts: 6
    edited July 2018
    Gwendoline wrote: »
    NSFWultimate wrote: »
    ShadowReptile wrote: »
    @Kabam Miike i was one of the people who was in the chat talking with you guys the night stuff went down. As i addressed then my main issue was the goldpool arena. I am in no way ok with the “solution” you guys came up with. I can not cancel work dates to grind arena for a champ that i could have grinded for that night the game was down. Please explan how this is a “fair” solution. I spent over 10,000 units to get that ticket. There was a set date to which i had a month to schedule work around. This is complete bs and not how you should be treating the player base. The night the game went down you said you cared about us and now this is how we get treated with the absolute minimum to make up for it. I know from being treated like this i will never spend a dime on this game again. Why should i if you guys show you could care less about us? Are you guys just trying to force players to quit so you can claim bankruptcy or something shady like that? Its really sad and pathetic how we get treated as players

    I agree. I am most disappointed by getting a chance to rerun the goldpool arena (why couldn't they expand cutoff from 200 to 400?). I spent a lot more than 10,000 units to get a ticket, and only available weekend I had for grinding was disrupted by the downtime. I finished just outside top 300. Yes, I understand the downtime affected everyone for the same duration, but the hours of the disruption were my exact prime time for grinding, which I could not make up. Providing us another chance to rerun the arena is not a fair solution even if you lock out the 200 players who already received him. Seriously, why can't they expand the cutoff? Trying to make us waste an extra weekend?

    They better not expend the cutoff. Since I lost my prime playing time I stopped, knowing I wouldn't get him without canceling real life plans. So I gave up. Knowing he only went for 15mil I could have gotten him, but I expected a higher cutoff.

    I did not end up in top 400 because I didn't try to make up for the lost time. I hoped for a rerun, just like they've done in the past. Increasing cutoff doesn't change the fact that some people lost a lot of prime playing time while others didn't lose any grind time because they where sleeping.

    I actually agree with you, and also threw in the towel knowing I lost 8hrs of prime grind time. However, it's unfair to rerun it as not everyone can just set aside weekends to run the exact same arena again. Some of us take time off work knowing we need the extra time to make a serious push. Plus, rerunning an arena means you sacrifice the opportunity to grind milestones, rewards, and possibly other champs in the other arenas. Expanding cuttoff or rerunning the arena are both unfair options.

    I spent lots of units to get a ticket. It was a huge regret - the milestones weren't even great and ranked rewards were similar to free featured 5* arena. Plus, I gave up grinding for duping 5* Ant-Man, missed out on Gold Pool, and will be out of town when Gold Pool arena is rerun. Complete waste of resources and time. Kabammed!
  • geaimsgeaims Member Posts: 45 ★
    regarding the goldpool arena. they would have made everyone happy if they expanded to #400 took out those 400 and rerun it one more time.

    is it really that hard to make that happen @Kabam Miike
Sign In or Register to comment.