AQ Bracket Issue [Resolved: Compensation Given]

So last AQ we were in expert, we dropped a tier. So how did we end up in normal for this AQ???

Comments

R4GE wrote: »

SiriusBreak wrote: »

Everyone needs to relax. Yeah, it sucks. Oh well. The explanation is likely tied to the delay of the new AQ system. They probably thought everything was back in order when they restored the previous system and apparently someone missed something. They have the data as to where you landed last week somewhere. They will figure it out. In the mean time, play the game and wait. Getting all bent out of shape isn't gonna fix anything. You know someone who works there is never gonna hear the end of this. Personally, I think it would be wise to shut it down, and reset the whole of AQ to start tomorrow with everything restored. Letting it run as is will likely drive half the player base insane. They could just as likely wait til the end of the cycle and reward everyone what they got the previous week. Which would blow for us as we were directly effected by the server drop. Just the same, I'd take it. As long as we get all we got last week and whatever we earned from the little BS Normal rewards, I'd be fine with it. The ONLY thing that's irritating me is the need for 3 players to start the next BG, as they've always rectified situations like this in the past. The rewards will be handled. Just needing 3 players to start a BG is the main thorn in our side for my Alliance. That's why I feel it would be wise to just shut down AQ and reset to start tomorrow. We shall see how this plays out,

You talk as if everyones frustration is of this failure alone. This just adds to the last 2 weeks of bugs and issues

Everyone has a right to be venting right now

^^^This. Add to all of this the fact that since July 4 I can’t play for more than 5 minutes without my phone overheating and shutting down. Venting indeed.

Dr. Zola

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Heikomat2000

Happened also to our alliance- we were promoted to expert, but alliance quest started in normal bracket. Severe problems going on at Kabam.

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2nd_Att3mpt

Youve got to laugh... Nodes 4 and 8 in map 5 have incoming buffs but no way of clearing them. Come on guys. Wake up and smell the coffee. This aq has been a disaster.. RESTART IT!!!

Seetheevil

We should send some informative letter to kabam owner about the game. In old days this game was very good and how this game become full of errors i believe that there are some wrong employees that made this game trash. And we should also suggest recruiting some new mods because current mods’ capbilities are just investigating and closing the issues

they never bring solutions. İ cAnt believe how this wanderful game is being damaged like this!

kmbell81

Kabam Zibiit wrote: »

Hey everyone, we apologize for this issue and we have already begun investigating the cause. We will be providing updates here as soon as we have more information to share.

This is the second time this has happened during this AQ season. When it happened the first time you should have taken precautions and done some quality assurance to make sure it never happens again. You did not and you should be embarrassed.

PrinceIndia

V19 AQ my alliance moved from expert tier to normal , why?
Kabam - Could you please explain?

2nd_Att3mpt

ZachAttack06

Node 20 clears them.

2nd_Att3mpt wrote: »

Youve got to laugh... Nodes 4 and 8 in map 5 have incoming buffs but no way of clearing them. Come on guys. Wake up and smell the coffee. This aq has been a disaster.. RESTART IT!!!

Asmodeyus

Same for my alliance, dropped from expert to normal, did we skip advance and hit every branch on the way down. Ill add this to my list of STILL pending issues and compensations thread

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ODEKA

30 minute timers all week and free for the rest of the week would be nice.

Adamdrt2006

I'm confused about this post was you expecting to keep building up points week after week because it goes back to zero when a new aq starts always has

Johndeeper

Totally unacceptable, I demand my usual rewards and more.

adramelch

You really need to understand why people are raging all the time against you. Too many issues popping up one after another and yet you don't seem to acknowledge that all this people are upset because they love this game and just want to be able to play it. Most of us don't care about compensation packages, we just want the game to be fun and playable again so that we can earn our rewards. Just one more thing, please stop sending 2* champs as gifts, it's really insulting when we are all trying to get 6* champs

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SiriusBreak

Simple solution is to shut down and restart it tomorrow with everything restored. Allow the players to keep anything acquired before shutting down. Refund any map costs and start from scratch. If you managed to use a health pot (outside of a glitch kicking you out mid fight) you probably shouldn't be in the map you are. Otherwise, it's early enough to stop this before it goes any further. Clearly everyone was effected so just shut it down before this becomes a bigger issue that's gonna be that much harder to manage. Less mess in stopping it and restarting with everything restored tomorrow. I can't imagine anyone being upset by this AQ being shut down and restarted fresh tomorrow. Anyone disagree????

@Kabam Miike @Kabam Zibiit Many have suggested this already. This will give you ample time to fix this without being hounded for updates. Sometimes it's the simple solution that's the most effective. Hopefully this suggestion made by many will be used. Will also show that Kabam is listening and willing to work with the community.

BigDaddyJoe

Dag the bad PR just keeps coming lol

M1M

Just reporting that this happened to my alliance as well. We were really excited to stay at expert level last week despite the server down time and are now so crestfallen to see this issue.

Adamdrt2006

It's because the removed brackets for the new peak milestones and when it got delayed it put everyone in beginner bracket

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Imthatdamnbad82

We went from Expert to Normal, and our guy did not catch the Map 2 instead of 5. He was wondering how he made that mistake...

We also did not drop last AQ, we stayed within Expert.

PaytoPlay

Kabam needs a solid month of having no new contents and champions to start fixing basic game play and bugs. Compensations are nice but as far as I can tell they have a high chance to screw that up too. I just want to see a working game again...

Odapoltrona

How could Kabam do something like that without explain to us about this **** change

Odapoltrona

I think they are joking because the changes in update said 11 july not today

Sampad13184

In Last AQ we just got promoted from Advance to Expert tire.. But now we are in Normal bracket..2 tire down from where we should be

Alliance Tag - syjn

draco7326_7311

We dropped from expert to normal, hopefully this can be taken care of

Jank39

Same here. I feel for everyone who decided to take a little break from AQ thinking there were no tiers this week and only to find theyve dropped to normal. How will this be addressed?

Brainimpacter

Jank39 wrote: »

Same here. I feel for everyone who decided to take a little break from AQ thinking there were no tiers this week and only to find theyve dropped to normal. How will this be addressed?

Even alliances that did not take a break got dropped to Normal, it seems every alliance in the game is now in Normal