It is been 5days since the overheating issues and still fixing? and there comes one more issue with aq brackets the new update has become totally a crappy update. You guys are jst killing everyone devices with this.. Try to fix this ASAP.
I have iPhone 7 running latest IOS on cellular network and my phone is over heating and the battery is discharging way faster than normal, I’ve seen in other threads that this may be causing damage to my phone so considering the culture of lawsuits in America If I were working at Kabam I’d probably try to fix this issue as a matter of urgency. I hope in compensation for this you’ll be giving us more than a 2 star ant man
Ridiculous this, Kabam staying quiet on the matter.
iPhone 8
Latest operating system
WiFi and 4G.
Literally can’t play more than 5 mins before phone becomes too hot to handle.
Whilst playing the game my iPhone 7 Plus overheated and power cutoff! The home, screen lock and volume buttons would not work. The screen went blank and then restarted again after 1-2mins. This issue has only happened after I installed update 19.0! The game has since crashed consistently after roughy 30-60mins of play time, really annoying as I have died whilst questing numerous times.
iPhone 7 Plus. Phone overheating. Battery life sucks now. My phone ONLY acts this way when I’m playing mcoc. My phone shutdown 3 times this weekend in a 2 hour span. Stupid me kept trying to play the game until I realized my phone was hot.
What are y’all doing about this? And what are y’all doing to compensate iPhone users.
Phone has been overheating and shutting down since update. My screen goes black at times, and sometimes the game will not open, it freezes on the marvel screen. Battery life has gotten terrible since update. I can literally watch my battery life fall by the second at times when it overheats. If I go to “battery” in my phone settings it tells me there is now a problem with my battery and needs to be replaced. I never had these issues prior to this update.
Guys I lost complete hope that we would get a fix and even if we get one that’s going to be just wiping our tears for the sake of it and not something that it was previous v13/14 because this game started deteriorating since a long time, I wonder if they even can get to pre v19 , the impact was so huge that we are noticing now but this got screwed since few months when some people started complaining and they showed deaf ear. Now we all pay the price of playing.
I lost confidence that I could play the same as we were playing a year back.
Everybody should contact Apple to get this game pulled from the Appstore. I can imagine a game that actually destroys batteries is not welcome there. If Apple gets an email from everybody complaining here, im sure it will raise at least some questions.
My iPhone 6 overheats like crazy, kept on going to emergency phone calls if I’m grinding arena. I can’t play it at its current stat. Kaiser Sumo it’s not a happy player
My iPhone 7 heats up after 15 minutes and restarts itself just like that, it also lags every now and then while fighting almost as it drops to 15 fps but in game menus and loading screens run at 60fps. This all happens on both 4g and wifi
I have an iPhone se OS 11.4, sprint. It gets overheated in just a few minutes of play since update 19. I spent 180 bucks on July 4th but been on vacation from then till yesterday. Now I can’t even play the game and it’s such a waste of money. Can’t help my team in aq and I’ve had to spend on potions and revives because of overheating freezes as has been described in other comments. I’m worried I’ve damaged my phone and/or it’s battery. Wish I could get my money/ units back from a game I can’t play anymore. All the work I put in on two years of nearly everyday play show I enjoy this game but I can’t have it costing me money or a new phone for no reason. Ugh. I’m gonna have to write email to Apple to see what they recommend.
iPhone 7+
Tried iOS 11.4, unplayable after ten minutes of use.
iOS 12.0 is slightly better but still unplayable after ten to fifteen minutes of use.
Happens on both wifi and cellular.
Have videos of my device completely locked up and unresponsive due to this issue. I also had my phone replaced to attempt to resolve issue. Still persists.
Can we get a moderators response on this? I can’t play more than 10 min before my phone overheats and goes into force restart. The last compensation was low because it was “only” 8 hours of downtime. I haven’t been able to do anything but short bursts of EQ for days. That means no arena, meaning I have missed out on countless shards, units, bc, and items, including t4b. It’s one thing if I choose not to grind. Completely different if I have to choose to grind or risk damage to my phone. Where is Kabam with the fix?
Can we get a moderators response on this? I can’t play more than 10 min before my phone overheats and goes into force restart. The last compensation was low because it was “only” 8 hours of downtime. I haven’t been able to do anything but short bursts of EQ for days. That means no arena, meaning I have missed out on countless shards, units, bc, and items, including t4b. It’s one thing if I choose not to grind. Completely different if I have to choose to grind or risk damage to my phone. Where is Kabam with the fix?
I'm still awaiting a descent response too. Many people are experiencing overheating issues, but I'm afraid I'm one of the few whose phone actually got broken. I have been kicked from my alliance and my phone is completely busted. Lost all my photos and videos (couldn't even upload them to cloud because phone keeps shutting down due to overheating) and brought phone to Apple store to have it checked out. They let me know it's terminal and I'll be needing a new phone. Roughly 450 bucks.
Side note, as predicted in my earlier post here, yayyyy, we all get 3 energy refills for compensation! RIDICILOUS!!!!
Guys just quit playing the game. I played straight for 2 years. It’s not worth a busted phone. In my case not made of money so it’s not worth it. Maybe we will finally here something today. My alliance is aware of situation and is understanding. Kabam enough is enough.
Same issues as stated, phone gets pretty hot after 10-15 mins of gameplay, eventually causing phone to completely freeze black screen and become unresponsive without a hard reset.
iPhone 7+
iOS 11.4
Carrier EE
Comments
It is affecting how I play. I constantly need to do the same fight again, and sometimes I die in the game because of it.
And now I hear it might be damaging my phone.
Again iPhone 7
WiFi and not.
iOS 11.3.1
iPhone 8
Latest operating system
WiFi and 4G.
Literally can’t play more than 5 mins before phone becomes too hot to handle.
iPhone 6S
iOS 11.4
WiFi and 4G connection.
Same as everyone else. Game is pretty unplayable due to overheating.
Mike please get this fixed
iSO 11.4
iPhone 7 Plus
What are y’all doing about this? And what are y’all doing to compensate iPhone users.
iPhone 7 Plus
OS: 11.4
I lost confidence that I could play the same as we were playing a year back.
Manufacturer: Apple
Model: iPhone 7 256 GB
OS: iOS 11.4
Carrier: T-Mobile NL
Tried iOS 11.4, unplayable after ten minutes of use.
iOS 12.0 is slightly better but still unplayable after ten to fifteen minutes of use.
Happens on both wifi and cellular.
Have videos of my device completely locked up and unresponsive due to this issue. I also had my phone replaced to attempt to resolve issue. Still persists.
Ee
Ios 11.4
I'm still awaiting a descent response too. Many people are experiencing overheating issues, but I'm afraid I'm one of the few whose phone actually got broken. I have been kicked from my alliance and my phone is completely busted. Lost all my photos and videos (couldn't even upload them to cloud because phone keeps shutting down due to overheating) and brought phone to Apple store to have it checked out. They let me know it's terminal and I'll be needing a new phone. Roughly 450 bucks.
Side note, as predicted in my earlier post here, yayyyy, we all get 3 energy refills for compensation! RIDICILOUS!!!!
OS 11.4
Sprint
After about 10 minutes phone is too hot to hold. Has not forced restart, but has burned.
OS 11.4
Wifi and 4G
Incredible
iPhone 7+
iOS 11.4
Carrier EE