**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
New 19.0 update phone problems [Merged Threads]
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Exactly that's the thing we don't know which it is, not saying anything or saying something could damage them and by not saying anything could be bad if they knew that it could have potentially harmful affects but went through with it anyway.
Or like you said they don't have a clue how to deal with or handle this and it kinda proves that they need better testing because things like this shouldn't be happening.
They're in a dammed if you damned if you don't situation, but not saying anything seems like it's going to make this even worse with all that's going on and it's going to get worse.
What happens if someone's phone hurts them bad and breaks due to this game that will open up a whole nother can of worms.
It is always better to be open and honest, even in business, unless all they care about is CYA. You never want your customer to brood and grow angrier. It won’t end well.
IOS 11.4.1
Verizon
Just adding to the long list as a check in the block.
Have to recharge phone multiple times a day. Did arena yesterday after waking up. Did 20 three fight sets, and it drained my battery from 100% to 65%. That’s pretty regular for the last week plus. Have to play the game attached to a charger.
Even during that, my phone overheats and restarts two to four times an hour. Thanks for the fight recovery feature. Yes the only thing that keeps me from losing my streaks in arena.
If I’m not plugged in and my phone drops below 30%, the game starts to lag a lot. To the point where I have to stop playing completely.
There’s more but it’s been stated already in this thread.
Both your iphone 5s and 7 had the problems since then? My iphone 6 has had the problem for a long time as well but Kabam has ignored that thread.
Yup both. Mostly the 5 but the 7 was experiencing some overheating as welljust not as bad.
Evident by my post about CPU/memory usage.
I believe this is what is meant by memory leak??
It’s as though everything that you do continues to run. You do one arena, move onto the next but your CPU is still processing the arena that you’re done with. So it’s like every new thing that you do is just opening a new version of the game while still running the other. Over and over and over until your phone just doesn’t know what the hell else to do but shut down
If that makes sense? Again, this may be the very definition of memory leak. I’m not sure?
Thoughts?
It’s probably not loading another instance of the entire game, it’s probably some small menial task that it constantly keeps opening new multiple threads to process due to a coding error.
Iphone se
IOS 12.0
Occurs on wifi and 4g data.
Uk. Giffgaff
Your Product (v19.0) is destroying our devices / is maybe doing harm to people.
Kabam knows it, but is not doing anything to prevent their customers from any damage caused by the Issue of v19.0.
That is what i call „intentionally“. And that is, what Kabam makes responsible for any inconvenience
we (the players of their game) have because of the latest update v19.0
What do you @Kabam Miike @Kabam Zibiit @Kabam Vydious think about that?
I have VERY rudimentary coding knowledge but I do remember the memory allocation/release thing. How it can turn a very simple low energy app into a beast on resources
I’m not defending Kabams unresponsiveness by any means, but I would imagine that they have at least a month or so of programming source code changes to pour over to try to find the error(s) which could be why it’s taking so long.
Hopefully, forum admins can be much more transparent about their progress so far. I’m sure it would go a long way towards improving customer interaction.
IOS 11.4.1
Over heating after 5 minutes use, my battery health has gone from 98% to 89% in 2 days this is beyond bad and this needs to be fixed preferably now but I understand that it’s impossible as you don’t have all the facts this cannot wait until the next update otherwise I can’t imagine the threads saying kabam owe them a new phone because this update broke it
Latest iOS
wifi or cellular
battery already replaced
While playing mcoc after 19.0 update:
-Phone gets super hot
-phone has some sort of black screen restart, doesn't appear to be a full restart, but pin
is required to log back into phone and game app has restarted
-lots more lag during fights
-some lag in other parts of game app not during fights, like returning to home screen
-game app draining battery faster
In reality they should shut the game down till a solution is found. This is a big problem for their user base. I'm sure there are a lot of ppl who are not even aware of the issue and keep playing but Kabam continues on with the game leaving AQ/AW open forcing ppl to have to play or lose status with their peers. If I wasn't running an alliance I wouldn't be playing.
AQ brackets are currently broken, coding is being shown in-game, etc. how much needs to be broken to say enough is enough?
Apple and Google should be pulling this game from their stores. Surprised Marvel hasn't heard the issue yet (didn't they get involved in the 12.0 release)?
aside from it being a completely pointless game where if you didn't have switch you had nothing, sure
Edit: Oooh, now you edit title from going back to version 11 to version 18 to make our comments look stupid. Lol, makes more sense now than going back to 11 though.
Keep your phones safe everyone.
I am part of a great alliance, and I have a commitment with everyone, I do not know what I can do, but I am thinking about stopping this game for the sake of it. a feather
People please lets not derailed from the real issue at stakes. People quit their jobs all the time and they also post numerous jobs opening. Simple biz