**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
New 19.0 update phone problems [Merged Threads]
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Dr. Zola
I understand this isn’t constructive but sometimes you need to lightly vent
Thank you. That is all
Question is, is it the game getting worse or is it your phone getting closer to frying? Just a thought.
I'm right there with you. Absolutely no reason a company should allow this to go on for two weeks and more. I understand things happen but at this point there should be daily butt kissing, not to mention updates. Not sure what they put in the water at Kabam headquarters but it definitely doesn't teach them how to treat their customers or run a game. I mean they are literally pushing customers away right now and they seem bothered to answer questions.
I haven’t spent a dime since this 19.0 fiasco. I used to buy at least one Odin a week. I’m in a retirement alliance now and since I can’t play like I used to there is no reason for me to spend.
This. I don’t get it.
I’ve made posts suggesting a daily update, even if it’s just “we aren’t any closer.” I’ve suggested at least a gentle warning about playing if your phone gets hot. I’ve suggested stopgap relief measures that would help players trying to play while the overheating, display issues and lag continue—not restitution, but just throwing the community a lifeline of stuff that costs them zero real dollars. I’ve posted and spoken directly with people.
Result: Nothing. Nada. Zip.
Does the team really care that much about the community and its experience in-game? Are there issues associated with this fix that require the team to limit comments to the bare minimum? I don’t know the answer. But I do know this: the update fiasco continues to drive loyal customers from the game.
Dr. Zola
In the meantime, though, what about guys like me? I love the game. Genuinely. And despite all the mishaps over the years, I've stuck with it. I haven't played since the beginning, but it wasn't long after. I'm a little over 700k rating now, with a fairly decent lineup. I've been in an alliance for almost all of that time, and most of my alliance time has been with some of the same guys. I do arena, though I'm not a grinder. I do t4b arena and t1a arena most of the time, and grind about 4-5m in some other arena each cycle. So I'm putting up around 15m in arena a week. Some do a lot more, but I'm just trying to let you know what kind of player I am. I do every event quest, all difficulties (even easy, most of the time).
Since the overheating issues, I have scaled back little by little. First, I drop arena. Then I had to leave my alliance. I'm barely playing at all now. So not only am I not playing the game, I'm losing out on thousands of shards, tons of rank-up materials and more. And it's been weeks.
Why isn't Kabam sending out occasional gifts to make up for this? If I would count what I am losing every week this goes on, I don't know what the numbers would be exactly, but it's a minimum of...
3 t1as
2 t4bs
5,000 5* shards
2,000 4* shards
A bunch of gold, battlechips and loyalty
A couple thousand glory
When you aren't sending out periodic gifts as this goes on and on, it feels like you don't care what we're losing NOW. Yes, we can wait. And wait. And wait. But what are we supposed to do in the meantime.
I'm honestly not sure what I'll do if the game ever gets fixed. I hope I still want to play. Really, I do. But the longer this goes on without Kabam acknowledging all that we're losing along the way, the more hopeless I feel that anything will be done to make up for the time lost. At this point, what they send would have to be so outlandish that I can't imagine it showing up in my mailbox.
I agree with that being the minimum, think we need energy refills plus act 4 and act 5 energy reduction costs for a month plus a few 5* reverse crystal spins as well. maybe a 5* r4 gem?
that means with my Nvidia k1 Android 7.0 W-lan the same problems arise.
Story ..... 3 to 5 fights and the tab gets hot.
However, nothing happens on my Samsung s8 + edge that I can do a lot of cleaning for a long time.
But dear Kabamteam let us not wait any longer, if they have no update then at least send us resources and compensation for the past days.
I agree with that being the minimum, think we need energy refills plus act 4 and act 5 energy reduction costs for a month plus a few 5* reverse crystal spins as well. maybe a 5* r4 gem?[/quote]
I think this is the minimum per week they are down. No point in energy refills until the fix. The fix gift is another conversation. I'm just thinking about all I'm losing as the weeks go by.
With this being week 2, I would be surprised if this wasn’t a topic of discussion for the game team. For me and for others this month is a resource drain—I’ve run some quests but they have cost me, mostly because boosts had to expire to prevent phone from getting too hot and pots had to be used to compensate for the terrible frame rate and lag issues. Not a ton, but more than I would have if I could swipe effectively and the screen didn’t momentarily freeze on me in every fight.
A little relief would be nice...
Dr. Zola