The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!

DID NOT RECEIVE ITEMS I WAS CHARGED FOR!!!

winniewinwinwinniewinwin Member Posts: 178 ★
in Bugs and Known Issues
I purchased the Captain Marvel bundle and did not receive it. I WAS Charged for it. I even tried purchasing again and it said I owned it already. Google won't refund either. GIVE ME MY ITEMS AND CRYSTALS PLEASE!!!! m1facml1jmaj.png

Comments

  • IcsGrecIcsGrec Member Posts: 919 ★★★
    Contact customer support from the game.
  • winniewinwinwinniewinwin Member Posts: 178 ★
    I did. You and I both know I won't hear from them for several days
  • [Deleted User][Deleted User] Member Posts: 724 ★★★★
    Hey there - sorry to hear this happened! We don't have the ability to assist with account-specific issues like this here in the forums, but contacting customer support is your best bet, and they will absolutely look into it in order to resolve it for you. While it sometimes takes them some time to get back to you, they will.
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