OVERHEATING IS NOT FIXED. I never had any overheating issues. I have an iPhone X top of the line model. Since the update to fix over heating got installed LAST NIGHT. My phone is now over heating. I’m getting tired of fixes causing more problems then they fix.
If you never had any overheating issues., why did you update??
OVERHEATING IS NOT FIXED. I never had any overheating issues. I have an iPhone X top of the line model. Since the update to fix over heating got installed LAST NIGHT. My phone is now over heating. I’m getting tired of fixes causing more problems then they fix.
If you never had any overheating issues., why did you update??
How would he/she supposed to know? It came as sudden surprise for him/her now
I have been getting a lor of crashes on my galaxy s7 edge lately running android 7. its not like im doing heavy grinding or anything it just crashes in the middle of anything.
OVERHEATING IS NOT FIXED. I never had any overheating issues. I have an iPhone X top of the line model. Since the update to fix over heating got installed LAST NIGHT. My phone is now over heating. I’m getting tired of fixes causing more problems then they fix.
If you never had any overheating issues., why did you update??
How would he/she supposed to know? It came as sudden surprise for him/her now
This person also says " I’m getting tired of fixes causing more problems then they fix" .Did this person have a problem before installing the overheating hotfix.. A bit confused , i don't have iPhone X so not sure what IOS is running on device . I have seen post where hotfix worked , and it did not work for some player/members.
Buts its the 1st post i read that says hotfix started this person overheating issue . This person should start a new thread
Until the overheating problem has been resolved for IOS , there is a issue for Android members/players.
The game should continue to use 30 minute timers, to reduces the risk of damage to device hardware
Until the overheating problem has been resolved for IOS , there is a issue for Android members/players.
The game should continue to use 30 minute timers, to reduces the risk of damage to device hardware
In another thread this was also mentioned..
Please explain the rationale behind reduced timers to reduce the risk, if it will only allow people to actually play more.. there is no logic in it..
Phone is still getting hot but not as quick. Before I would get a good 1-2 minutes then have to close the game. Now after 15-20 the game will become laggy and phone gets hot.
Me on iPad Pro 9.7 iOS 11.4.1 - still getting warm but no longer crashing, input delay seems gone
Friend on iPhone 7 iOS 11.2.5 - no longer crashing, he can play now. Hasn't tested intensively though... because he finally lost the habit of playing the game
My friend's alliance had officially imploded. His leader and the core members had gotten tired of waiting--the fix came too late for them
He also reported that his phone still heated up after one match so he closed the game. He is done risking his phone
It doesn’t matter what version iPhone any of us have. Bottom line is the overheating problem is still happening. I have an iPhoneX and I can still feel it getting warm after about 8 mind or so.
Took my baby steps then did some serious grinding. Still have to switch between devices to do so. Devices arent heating as fast but still getting hotter then previous update 19. Still fearful of hurting my devices hence switching between them. I feel its going in the right direction but not yet bsck to normal.
I may hear that this isn't related or helpful but I strongly disagree.
Transformers, which is clearly built on the same code base, also is suffering from overheating, although it isn't to the point of crashing my ipad.
MCOC has greatly improved, although I've yet to play all modes in extended times, so this a good sign for me presumably. Others complain it didn't fix the performance issues.
I'd strongly recommend that the same investigation compare both of these games (both developed by the same company) for the same issue(s).
I sent in, so far, two support tickets for this. I’m on 19.0.1 and my iPhone 7 still overheats. I get a canned response from support stating that 19.0.1 solves my overheating problem.
Alas, it doesn’t. Can you please walk over to tech support and slap them for me? They aren’t reading my support tickets and just closing my ticket.
Why not fix the issue and stop my phone from heating up? It melts ice right by the camera. They stopped it from crashing why not go the whole nine and fix the issue?!!
It’s a simple task: write code and test it prior to releasing it @Kabam Vydious. But @Kabam Zibiit would rather only have Android players and @Kabam Ahab only wants players with new devices to play.
So screw the iPhone 7 users!
And now I’m forced in this dumpster fire of a thread that they stop caring about except for when people call them out for sucking.
There are a few posts discussing almost same issue but I don't know which post to update:
1. iOS Beta Test - Volunteers Needed.
2. [iOS] Lag and Performance Investigation
3. New 19.0 update phone problems [Merged Threads]
I would like to observe and feedback if you need the data for improvement.
iPhone 7+ 11.4.1
In MCOC 19.0, the device would heat up and game performance dropped drastically until the device shut itself down due to overheating, also in combat the characters' movement became sluggish compared to when I just opened MCOC. After MCOC crashing if I didn't force reboot my device, my other apps response were affected too, needed to wait for a significant time to open them. Battery drained rapidly which playing MCOC.
In MCOC 19.0.1, the device would heat up but not as hot as 19.0, also the device wouldn't shut down. But still character movements became sluggish after a while and I observe missing frame/choppy screens. Also in quests, when walking down the path I could see the "Dot" wasn't moving smoothly, rather choppy. Battery still drained rapidly.
@Ad0ra_ Hope you guys are looking into this, appreciate your help. If I observe additional issue, which post should I update?
Well I'm just speechless. While 19.1 was an improvement it's still not even close to a fix. My iPad mini 4 still gets very warm but seems somewhat playable. What's very concerning is it still drains the battery very quickly, faster than can be charged. Took 3 weeks for a very bad fix that does nothing for Android. We've been more than patient, way more than patient, and we still get a bad app and very little communication. Kabam should be asking for feedback but unfortunately they seem to be content with a broken update. Let's be clear the only reason I haven't quit is because of the other people I play with but that will only last so long. Absolutely ridiculous.
Well I'm just speechless. While 19.1 was an improvement it's still not even close to a fix. My iPad mini 4 still gets very warm but seems somewhat playable. What's very concerning is it still drains the battery very quickly, faster than can be charged. Took 3 weeks for a very bad fix that does nothing for Android. We've been more than patient, way more than patient, and we still get a bad app and very little communication. Kabam should be asking for feedback but unfortunately they seem to be content with a broken update. Let's be clear the only reason I haven't quit is because of the other people I play with but that will only last so long. Absolutely ridiculous.
I am using an iPad Mini 4 as well, i have been practicing against lol red hulk and haven't been experiencing overheating (before, I had a section of the ipad hotter than the rest). I will test on arena.
Someone mentioned before that this is running on the same libraries than transformers, that may be the reason they cannot fix this easily (as it most likely involves different teams).
On Android the game runs really hot, it drains and stops the battery from charging properly it quadrupled my charge time until I stopped playing and it went back to normal.
It also has frequent network connection issues on your end with some infinite loading screens, crashes and disconnections and much much more.
Hi,
After the release of the update my phone did not overheat as before but it still does.
Now seems that I can play longer before the overheating and the game is more fluid BUT it still here.
So iPhones are still getting hot but not shutting down , this is for me even worse because when an iPhone shuts down it's like an emergancy exit before something really bad happens to the phone - and now something bad can happen to our phones without even knowing what or when it will happen.
I stopped playing the game and won't play it until they fix it for good.
Don't risk your phones - Kabam won't pay for it , they probably already got their ass covered if that's what they're doing so far.
First off, we want to thank you all for your patience as we’ve worked to identify the cause of the issues you have brought to our attention, and extend our gratitude to all of the Summoners that volunteered to Beta test a number of our Beta Releases.
After multiple Beta Releases, we are ready to release a Hotfix for iOS users that have been experiencing issues after the release of 19.0! The Update is now available to download in your App store! Just head to the App store and update the app!
The update should resolve the overheating issue and significantly reduce crashing as well for those on iOS. We are going to continue to monitor the performance of this release over the weekend in order to ensure that it has indeed solved the problems that occured.
Once again, thank you all for your patience!
And what if my phone is still broken due to your shoddy update? I can't even get to the App Store without my phone overheating. You may have fixed the issue in-game, but you still broke my device. How will I get compensation for that???
So iPhones are still getting hot but not shutting down , this is for me even worse because when an iPhone shuts down it's like an emergancy exit before something really bad happens to the phone - and now something bad can happen to our phones without even knowing what or when it will happen.
I stopped playing the game and won't play it until they fix it for good.
Don't risk your phones - Kabam won't pay for it , they probably already got their ass covered if that's what they're doing so far.
My phone is still overheating as well... I'm getting tired of this. I'll be at the corner reading a book or something, let me know when you decided to fix this Kabam.
Has anybody else suffering from this problem as I feel Kabam haven't sorted out this issue if they don't sort out soon I will have to abandon the game as it just causing to much heat on my phone .
Comments
If you never had any overheating issues., why did you update??
How would he/she supposed to know? It came as sudden surprise for him/her now
Let’s wait with that. Other haven’t got their issues fixed as you can see
This person also says " I’m getting tired of fixes causing more problems then they fix" .Did this person have a problem before installing the overheating hotfix.. A bit confused , i don't have iPhone X so not sure what IOS is running on device . I have seen post where hotfix worked , and it did not work for some player/members.
Buts its the 1st post i read that says hotfix started this person overheating issue . This person should start a new thread
you must use FORUM BUG REPORT TEMPLATE
what device ,OS, overheating ,lag .What is not working as good as it should???
The game should continue to use 30 minute timers, to reduces the risk of damage to device hardware
Please explain the rationale behind reduced timers to reduce the risk, if it will only allow people to actually play more.. there is no logic in it..
My friend's alliance had officially imploded. His leader and the core members had gotten tired of waiting--the fix came too late for them
He also reported that his phone still heated up after one match so he closed the game. He is done risking his phone
Transformers, which is clearly built on the same code base, also is suffering from overheating, although it isn't to the point of crashing my ipad.
MCOC has greatly improved, although I've yet to play all modes in extended times, so this a good sign for me presumably. Others complain it didn't fix the performance issues.
I'd strongly recommend that the same investigation compare both of these games (both developed by the same company) for the same issue(s).
Alas, it doesn’t. Can you please walk over to tech support and slap them for me? They aren’t reading my support tickets and just closing my ticket.
My iPhone 7 still heats up... I’m on 19.0.1
They’ll close this discussion in a bit and tell you there’s an article about it. Seems likes it’s their go to for this issue.
Agreed. They care zero about their player base.
Isn’t that correct @Kabam Wolf?
Why not fix the issue and stop my phone from heating up? It melts ice right by the camera. They stopped it from crashing why not go the whole nine and fix the issue?!!
It’s a simple task: write code and test it prior to releasing it @Kabam Vydious. But @Kabam Zibiit would rather only have Android players and @Kabam Ahab only wants players with new devices to play.
So screw the iPhone 7 users!
And now I’m forced in this dumpster fire of a thread that they stop caring about except for when people call them out for sucking.
1. iOS Beta Test - Volunteers Needed.
2. [iOS] Lag and Performance Investigation
3. New 19.0 update phone problems [Merged Threads]
I would like to observe and feedback if you need the data for improvement.
iPhone 7+ 11.4.1
In MCOC 19.0, the device would heat up and game performance dropped drastically until the device shut itself down due to overheating, also in combat the characters' movement became sluggish compared to when I just opened MCOC. After MCOC crashing if I didn't force reboot my device, my other apps response were affected too, needed to wait for a significant time to open them. Battery drained rapidly which playing MCOC.
In MCOC 19.0.1, the device would heat up but not as hot as 19.0, also the device wouldn't shut down. But still character movements became sluggish after a while and I observe missing frame/choppy screens. Also in quests, when walking down the path I could see the "Dot" wasn't moving smoothly, rather choppy. Battery still drained rapidly.
@Ad0ra_ Hope you guys are looking into this, appreciate your help. If I observe additional issue, which post should I update?
I am using an iPad Mini 4 as well, i have been practicing against lol red hulk and haven't been experiencing overheating (before, I had a section of the ipad hotter than the rest). I will test on arena.
Someone mentioned before that this is running on the same libraries than transformers, that may be the reason they cannot fix this easily (as it most likely involves different teams).
It also has frequent network connection issues on your end with some infinite loading screens, crashes and disconnections and much much more.
Not sure why you're letting this go on like this.
After the release of the update my phone did not overheat as before but it still does.
Now seems that I can play longer before the overheating and the game is more fluid BUT it still here.
I-phone 6s
iOS 11.4.1
with wi-fi and without it
I stopped playing the game and won't play it until they fix it for good.
Don't risk your phones - Kabam won't pay for it , they probably already got their ass covered if that's what they're doing so far.
And what if my phone is still broken due to your shoddy update? I can't even get to the App Store without my phone overheating. You may have fixed the issue in-game, but you still broke my device. How will I get compensation for that???
My phone is still overheating as well... I'm getting tired of this. I'll be at the corner reading a book or something, let me know when you decided to fix this Kabam.