**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
[iOS] 19.1 Lag, Crashing and Performance Investigation
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Device: iPad 4th Gen
iOS 10.3.3 (latest for that model)
WiFi
Game version: 19.1 (started with 18.1)
Game mode: SCROLLING thru Hero Selection, Inventory, Crystals Screen, Menus, etc..
Issue: Non-fight LAGGING. After several fights, the non-fight aspects of game SLOWS TO A CRAWL. Choosing next heroes in arena, or scrolling thru other item pages, graphics for each hero or item image load one at a time, about 1 second per item, and very slow to drag-scroll thru more pages. Same with scrolling thru crystals screen.
Device:- iPhone 7+
iOS:- 12.5 beta version
WiFi only
Game version:- 19.1
Issues:- overheating, lag, connection issue during arena fights, plus even though I muted the in game sounds totally still this is what my iPhone battery health showing me. I'm attaching the screenshot.
Device Operating System: 11.4.1
Mobile Carrier: No
WiFi Only
Game Version 19.10
Hello Members/players , not a lot of feedback to patch 19.1 from support . i think the health and safety team are looking into this issue . The health team needs to make sure the cash still arrives with new offers . The safety team says its ok , there only a few members that have serous overheating devices compared to the last patch.
.
The safety team will continue to monitor how many devices are reported are overheating against cash flow.
The safety team have confirmed overheating devices reported in this thread has minimum impact to cash flow.
The safety team , are saying a few more offers over the next few days (its the weekend ). Its ok support team can stand down.
The safety team will suggest post to say we are investigating Ask members (keep using devices and post how much damage to your devices .
The safety team says its ok to lose a few devices for the greater good cash flow
. Last thread (for patch 19.0 ) took 23 pages of complaints and a update from apple for support to confirm that they will use members to fix the overheating issue on beta server.
its a very sad time in game, each update to game fails . How much damage will patch 20.0 cause
comments please
Device: iPhone 6s Plus
iOS 11.4.1
Wifi & Cellular (Verizon LTE)
Game VersionL 19.1
Game Mode: Arenas & Quests
Issue: Overheating begins to occur within a few minutes of opening the game. It gets progressively hotter the longer the game is open. It appears to get as hot as the 19.0 problem however the phone doesn't auto shut off anymore. Secondly, after about 15-20 minutes of playing the game the frame rate begins to drop and lag occurs between all loading screens. Its most evident during arenas. The load screens between fights are taking anywhere between 10-20 seconds just to load the next fight. Another example of the lag would be clicking the help requests for champs after an arena fight. Overall the entire game slows down to a crawl after about 20mins of playing.
iPhone X
iOS 11
Both
19.1
So first of off, the overheating as stopped for me so that’s a big, big improvement however I’ve noticed at the sacrifice of sluggish frame rates that was not there before. The game is completely playable but at times the frame rates drop and it’s very disorienting and causes losses. Also and this is a big thing I’ve notice (legitimately, not from just sucking) parrying doesn’t work as much now nor does dashing toward. It’s not me, it just genuinely doesn’t work well anymore.
Device: iPhone 8
Version: 11.4.1
Cell/WiFi: both, Verizon
Game: 19.1
Game modes: any, but mostly arena
Issue: Game keeps crashing/force closing. Out of nowhere, the game closes and I find myself at my phone home screen. This usually happens just before a fight begins or at the very beginning of fight, but a couple of times in middle of fight. This is happening a minimum of 15 times a day.
Device: iPad Air 2
Wifi
19.1
All game modes
Issues: Overheating and lag. Wasn’t affected this much in 19.0.
Wifi/Verizon
19.1
All game modes
Overheating and lag as well.
Device:Iphone6
Ios:11.4
Game version:19.1.0
Issue:lag at the beginning of every fight,long load times,stutters when opening crystals or viewing champion roster,lag when a buff or debuff activates
Device Operating System: 11.4.1
Mobile Carrier: No
WiFi Only
Game Version 19.10
Overheating while playing game in all modes,
With Patch 19.0 serious overheating and power drain to devices Its a shame when we ask for help, We (MEMBERS/PLAYERS) being ignored. But kabam ask for help from community for testing to resolve/fix a for 19.0 update that probably caused damage to devices. Kabam found a fix using feedback, reports while (MEMBERS/PLAYERS) still playing game on a unstable game.
Some members though there was a unit bug . Free money , its hard to ignore that. Just try once , see what happens . Nothing Let's try again. Then $45, 000 later ,you get caught.
Sorry just so glad I did not volunteer for beta testing
MEMBERS/PLAYERS too many bugs added each month to a unstable game, just expect more bugs added with new content
Devices gets very hot (on fire) after 20 minutes , just got to stop game
Just try and play safe
Device and Model: iPhone 6
Device Operating System: 10.4.1
Cellular or WiFi: Wi-Fi only
Game Version Installed: 19.1
Game Mode: In which game mode did the error occur? Event Quests, Arena, Alliance Quest and Alliance War.
Description of the Issue:
- Phone heats up a significant amount, depending on the game mode.
- intermittent performance and animation lag during fight sequences. May only last part of a second, but is significant enough to cause frustration and lose champs.
Intermittent screen flash, where a line or quarter, to third of the screen, will flash white for a fraction of a second.
Device: iPhone 6 plus
OS: iOS 11.4.1
Cellular or WiFi: WiFi and cellular
Game version: 19.1
Game mode: All modes of the game.
Issues: Overheating as 19.0, severe delay, completely freezing game, Massive battery use, lagging in-game in battles, in crystal openings, everywhere...
The state of game at this moment is unacceptable. My phone starts to become hot when I start the game and after two fights it becomes too hot and game is unplayable because of severe lags. I have to say, I am playing for more than 3 years but if this won´t be addressed ASAP, I will quit playing and you will lose paying customer. Also, I have 20 more people in my alliance that are suffering with this same problem and if not resolved, we will quit together!
Device and Model: iPad Air 2
Device Operating System: iOS 11.4
Cellular or WiFi: WiFi only
Game Version Installed: 19.1
Game Mode: All game modes, but primarily alliance war and quests
Description of the Issue: Been playing the game for months on this device with only a few hiccups (game crashes, lag). However, since the last two updates, there’s been minor overheating, but lag has been the persistent problem. It often occurs after only a few fights, which was never the case. The lag affects loading times, and fight reaction times. I appreciate your time looking into the matter, thank you.
IGN : Chuntz
Device : iPhone 6
iOS 11.4.1
Both
19.1
It starts overheating as soon as the game loads and hammers the battery life same as19.0 did and in my experience continues to after the patch. After 5 minutes of playing with my phone overheating the movements become impaired ie Evading is rubbish, parry doesn’t work. Stopped me completing UC in the last stage, now not prepared to try again and waster resources.
Device: iPhone 6 S
OS: iOS 11.4.1
Cellular or WiFi: WiFi and cellular
Game version: 19.1
Game mode: All modes of the game.
Issues: Still overheats like 19.0, severe delay, completely freezing game, depletes battery excessively, lagging in-game in battles
I've stopped doing Grinding activities (Versus, etc) and can really only play for about 1/2 hour before I have to re-charge. This sucks.
Because that is the case. The overheating issues that plagued the community are back yet again. It really is getting old. I love this game, but I am not willing to kill my phone over it. I am SURE most of the community feels the same way.
As I said, I love this game. So PLEASE fix this BS and issue a LARGE compensation for keeping your players from being able to play the game they love to it’s full potential
Device: iPad Pro
OS: iOS 12.0
Cell or Wifi: WiFi
Game version: 19.1
Game mode: Arena, event quest, alliance war
Issues: Black screen for a few second at the end of a fight (When it shows : « You win ») not everytime, freeze in a middle of a fight for no reason but if I press Pause the freeze end. That’s all for me
Device: IPad Air 2
IOS: IOS 11.4.1
Cellular or WiFi; WiFi
Game Version: 19.1.0
Description of isuue: Bad frame rate and lag mainly in story AQ, Aw, Eq And Arena mainly, lag and overheating
Device and Model: iPad (2017)
Device Operating System: iOS 11.4
Cellular or WiFi: WiFi
Game Version Installed: version 19.1
Game Mode: Mostly in arenas, but across all modes
Description of the Issue: Severe lag in arenas, iPad heating and several crashes over the course of the day (at least 3 times a day). Crashes are in-between arena matches, and usually allows me to continue matches from where I left off since they are more than 2hrs a part
Device: iPhone 7
OS: iOS 11.3
Cell or Wifi: Both
Game version: 19.1
Game mode: arena and solo questing (so far)
Issues: Heating (burning same version 19.0)
Another update
Device still overheating and battery drains . Also experiences network issues. dropped frame rate .50% power drain with 30 minutes game time. If you play with charger the phone gets hotter sooner. I can confirm that that game is still unstable. Not sure how many times i need to report this to kabam before there is any positive steps to fix this patch
Will update soon, but i expected to report the same problems that every member/players is also writing about.in this thread .
Same exact problems as every other person.
Device: Iphone 6s
IOS: latest official
Cellular or WiFi; WiFi
Game Version: 19.1
Description of isuue: lag, not evading correctly - noticed this with stark spidey, overheating of the device after several matches, quick battery draining - like 10% per match played.
In all honesty, this game is great, but how bad kabam has ruined it is beyond me. How come these issues still persist after months of complaints. How come all topics and tickets are closed or not responded to? Will this ever be fixed or does kabam truly give zero f*$s?
Device: iphone 8, iPad Air 2
IOS: 11.3, 10.3
Cell or Wifi: Both
Game version 19.1.0
Issue: Slight overheating, Intermittent lag when playing game, Bad lag in menus, stash, crystals, etc; battery drains quickly still
I’m using iPhone 7plus, iOS 11.4
Game version 19.1.0
Cell or Wi-Fi: Both
IGN: Mandinglowe
C’mon Kabam. Make MCOC great again...