Cannot Join AQ [Merged Threads] [Under Investigation]

GreekBeekGreekBeek Member Posts: 107 ★
edited August 2018 in Bugs and Known Issues
Majority of our alliance is locked out from joining AQ today. All getting the same error. (We've all been in the alliance for a long time. Not a case of joining too late).

*MOD EDIT* We are looking into the issue causing some players to see the error when entering Alliance Quest. We will update this thread with more information as it comes available.
Post edited by Kabam Lyra on
«134567…10

Comments

  • GreekBeekGreekBeek Member Posts: 107 ★
    eh8bgirk3lmk.png
  • TRETRE Member Posts: 66 ★
    Same with our alliance.
  • JeryG8terJeryG8ter Member Posts: 71 ★
    Same here. few people try and get same result
  • aiktow4uaiktow4u Member Posts: 72 ★
    ditto help !!
  • MrMarquinaMrMarquina Member Posts: 3 ★
    dmw8rcm8f42d.jpg
    Having the same issue in our alliance....most cannot join ...don't know for certain if it's everyone ...because can't get bg1 going....s1m9947fa4ro.jpg
  • BAMF1980BAMF1980 Member Posts: 28 ★
    Several of us are trying to join, but it says that our champs are already in AQ. Even so, it won't let us access AQ after trying to join.
  • aiktow4uaiktow4u Member Posts: 72 ★
    cmon mods at least read this and give an indication your aware
  • InvalidentryInvalidentry Member Posts: 8
    Same here
  • aiktow4uaiktow4u Member Posts: 72 ★
    get on the ball! millions trying to get AQ going and ya have it broke!!!!!!
  • RogueKing13RogueKing13 Member Posts: 188 ★
    I can get in fine. B)
  • QuincyPeckQuincyPeck Member Posts: 63 ★
    edited August 2018
    This has happened to me and a few other members of my alliance as well.
  • VoluntarisVoluntaris Member Posts: 1,198 ★★★
    this happened to one of our guys last week, and while kabam support claimed they were 'escalating it', they ended up doing nothing and our AQ overall score hurt due to it.
  • WaddaboutmeWaddaboutme Member Posts: 129 ★
    I’ve been in the same alliance for over a month now- an officer in fact. I’ve gone to jump in AQ not long ago, when suddenly the game experienced a “connectivity issue” I’ve reloded the game and now it says I can’t enter AQ, only spectate, as I’ve already entered another AQ. As we know that’s impossible as I have not been in another alliance. Has this happened to anyone before?sgbv64ug64y7.png
    And is this problem able to be rectified for me before the day ends? I tried to send a ticket but the image is too big to be attached and when I went to try to submit the ticket again I blocked me from sending it as I already tried to send one(and failed) which is big number two. lol. Are either of these known issues?
  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    edited August 2018
    Lmao how the hell do you manage to screw up so many many times and screw up basic things like being able to join aq when we start it.

    We also are having issues, one of my officers made a new aq, so I went to join and then I picked my people and hit begin.

    Then it said connection issues and after awhile I got disconnected, so naturally I hit reconnect, then I went back on now it's saying that I can only participate in one aq at a time and 0 people in it and can only specate it.

    Get your act together already because this is starting to get ridiculous, I see that you are merging threads how about a response
  • gahrlinggahrling Member Posts: 199 ★
    +1
  • ScabbymangoScabbymango Member Posts: 50
    Same things happening to all of us trying to join AQ

    FIrst this....
    t2tap7569wgz.png

    Which then times out and then after reconnecting this happens.......
    j94z21eo9ee9.png

    Tried restarting the game and it’s still coming up saying you can only participate in one AQ

  • Sugoi_DubaiSugoi_Dubai Member Posts: 107 ★★
    Aq is stuck and can’t join, anyone else having the same problem?
  • cypher26cypher26 Member Posts: 27 ★
    Yes same here mate
  • Jamez_1976Jamez_1976 Member Posts: 5 ★
    Yep
  • WerewrymWerewrym Member Posts: 2,830 ★★★★★
    30 minute timers???
  • hungryhungrybbqhungryhungrybbq Member Posts: 2,219 ★★★★★
    Yep. Same. Had one player report that they got in..yet had no energy. Not zero points..the energy counter was simply not there..
  • VoluntarisVoluntaris Member Posts: 1,198 ★★★
    As a result of the network connection issue when you tried to join, the game thinks your champs are already in AQ when they aren't. So based on when this also happened in July 2017, Kabam support needs to "Release Your Champs" (at least per what the 2017 thread said). Unfortunately, Kabam seemed unable to do so when this happened to my ally mate last week.
  • hungryhungrybbqhungryhungrybbq Member Posts: 2,219 ★★★★★
    Whee!:)
  • cypher26cypher26 Member Posts: 27 ★
    @Kabam Miike can we have some info
  • BuckRogersBuckRogers Member Posts: 14 ★
    Same here..
  • J_ROCK123J_ROCK123 Member Posts: 7 ★
    I would love to get compensated like we used to during these crashes.
    These AQ are another thing that’s very orchestrated between alliances and yet we’re all suffering for it.
  • ScabbymangoScabbymango Member Posts: 50
    As you can see it’s happened to everybody in our alliance so nobody has being able to join AQ....

    3qc8r9dtu8ia.png
  • BlackJ4zzBlackJ4zz Member Posts: 243 ★★
    Same here after I press join it shows me the check your network sign the tell me to reconnect??? WTF
  • DrenlinDrenlin Member Posts: 787 ★★★
    @Kabam Miike @Kabam Wolf @Kabam Vydious somebody please respond
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