Glory store problems [Merged Threads] [Under Investigation]

B_Dizzle_01B_Dizzle_01 Member Posts: 1,637 ★★★
edited September 2018 in Bugs and Known Issues
**MOD UPDATE - 09/11 9:15AM PST**
Just a quick update - we're working on a fix for this with the rest of the team! We'll update you once we push it live. Thank you again for your continued patience. :)


I have enough glory to buy T4B catalyst frags but it says insufficient funds.

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Post edited by Kabam Vydious on
«1345678

Comments

  • AhtopahtoAhtopahto Member Posts: 33 ★
    So today was reset in Glory section in store.
    Purchased 3x T4BC fragments.
    Now shows I can only buy 3 more. Suposed to have chance for 7 more. And the price also equal to the amount it shows. So how can I get back what I paid extra because of bug and when it shows the right information?

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  • TeddersTedders Member Posts: 143 ★★
    hey i just bought some tier 2 alpha the first one showed 850 but the next one jumped up to 1114? looks like the store did not refresh properly
  • JamesMJamesM Member Posts: 133 ★
    Same happened to me
  • DroopyinflightDroopyinflight Member Posts: 21 ★
    I was waiting for the glory to reset to buy more t4 basic frags today. After the reset a little while ago I went to use my 2,976 glory I had saved from the last AQ rewards. I chose 5 which supposedly would have cost 2,662 as you can see in the pic below. When I pushed the purchase button it claimed I was 834 short! So I swiped my mcoc app on my iPad and reopened to try again and it said the same thing! I then decided to try and purchase 4 instead of 5, which it allowed me to do, and I would go back and buy the fifth. When I went back to but my fifth it showed I only had 64 glory left, when I should have had more than 800! It also shows that I’ve only got two purchases remaining of t4 basic frags out of 10!!! Help me!zb9bpz2hm17d.png
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  • JamesMJamesM Member Posts: 133 ★
    What is even more frustrating is that I had planned my glory so that I could get enough t2a so I could rank a 5* to r5. Thanks kabam!
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  • DroopyinflightDroopyinflight Member Posts: 21 ★
    Here’s to show my current inventory and the 4 frag sets I bought.49ijirn2bs36.png
  • PaytoPlayPaytoPlay Member Posts: 762 ★★★
    Same thing for me except my first cost me 875 and the next one is 1037 and even though it was showing 10/10 available after I purchased the first one it now showed 7/10 available.... It's all kinds of screw up
  • CrushtestCrushtest Member, Content Creators Posts: 322 Content Creator
    yep, it's bugged. no wonder :-)
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  • spaceoctopusspaceoctopus Member Posts: 1,111 ★★★
    Same here. It says it was reset but when you make a purchase it's charging you the cost of what an additional would've cost before the reset. Same thing just happened to me.
  • spaceoctopusspaceoctopus Member Posts: 1,111 ★★★
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  • spaceoctopusspaceoctopus Member Posts: 1,111 ★★★
    So do we get a refund or what? I didn't want to pay the 3rd level price for these, hence awaiting the reset.
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Hey there!

    Can you please reach out to our support team if this issue wasn't resolved after a restart?
  • CrushtestCrushtest Member, Content Creators Posts: 322 Content Creator
    Kabam Vydious wrote: »
    Hey there!

    Can you please reach out to our support team if this issue wasn't resolved after a restart?
    https://forums.playcontestofchampions.com/en/discussion/95094/glory-glitch#latest
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Hey everyone!

    Thanks for bringing this to our attention, I'll get this information shared with the rest of the team so we can get it resolved.
  • AhtopahtoAhtopahto Member Posts: 33 ★
    Restarted the game no change. Will reach out for support team
  • AhtopahtoAhtopahto Member Posts: 33 ★
    Restarted the game no change. Will reach out for support teamj
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  • CoatHang3rCoatHang3r Member Posts: 4,965 ★★★★★
    Yeah, somethings up with the store. Purchased 3 t2a for 2997(?) glory with ~5600 glory in bank. Now at 2295 glory and the purchase limit now reads 4/10.
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Merged threads together, but rest assured we're looking into it.
  • IamGROOT420IamGROOT420 Member Posts: 233 ★
    Yeah I bought 1 18,000 t4 basic and it said I bought 3. Weird. What's going on?
  • G1culopiG1culopi Member Posts: 3
    Hey! I had the same problem! I bought 1 T4B, right after the reset and instead of having 9 purchase limit, it showed me 6. The price for purchase was big. Please help and solve my problem!
    Thsnk you! zny8jxucu82e.png
  • TensioTensio Member Posts: 195 ★
    Ive bought 4 t2a fragments and the cost should be 3752. Took a picture of my initial glory points with 6902 but not only have 1946. Whats wrong @Kabam Miike ?
  • HaamertailHaamertail Member Posts: 109 ★
    Same. Had 10/10 available and tried to get 3 but took about 2100 away instead of just sort of 1500
  • HaamertailHaamertail Member Posts: 109 ★
    edited September 2018
    Same. Had 10/10 available and tried to get 3 but took about 2100 away instead of just short of 1500
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  • ArdlerpirateArdlerpirate Member Posts: 5 ★
    Me too will we be reimbursed or the usual tough luck
  • ItsTheBroskiItsTheBroski Member Posts: 492 ★★
    JamesM wrote: »
    What is even more frustrating is that I had planned my glory so that I could get enough t2a so I could rank a 5* to r5. Thanks kabam!

    Just wait for em map 6 crystals lol.. Or next uncollected run.
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  • B1gG4zB1gG4z Member Posts: 146 ★
    Yep my glory is also messed up after purchasing t2alpha. It’s said 10/10 after buying 3 is now shows 4/10. When I was on the purchase screen the next cost was considerably less than what is says now.
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