Glory store problems [Merged Threads] [Under Investigation]

**MOD UPDATE - 09/11 9:15AM PST**
Just a quick update - we're working on a fix for this with the rest of the team! We'll update you once we push it live. Thank you again for your continued patience.

I have enough glory to buy T4B catalyst frags but it says insufficient funds.

Comments

joke1004

Bought 3 t4b ... now it shows only 5 more available!?!? I paid too much definitely

Player1994

Tedders wrote: »

hey i just bought some tier 2 alpha the first one showed 850 but the next one jumped up to 1114? looks like the store did not refresh properly

me thoo

Frank_Castle_69

Bought a T4b shard from the glory store today 2 hrs before the reset (my 3rd T4b shard purchase of the cycle). After the reset today, it still shows 7/10 purchase limit and higher costs. Not sure why it didn't reset to 10/10... First time this has happened. Closing game and reloading doesn't fix.

Moto g5 plus running Android 7.0. Thanks!

TacoScotty

Will we be issue glory refunds for prices not getting adjusted for reset? I just paid extra for some t4b since wanted to do some rank up for level up. Not huge for me but imagine others may have had a surprise cost

Droopyinflight

Level up is ticking away and will be gone before this is resolved, so any leveling prior will be a waste...

VikingGunn85

Add me the the latest this still doesn't work for....

Vegemite

My t1a hasn't reset in months now. Its been stuck on 5/10 available since July. I sent in a ticket and got the generic reinstall bs. As if i didn't think of that. Ticket was closed before it was even open, it's a joke!

Kabam Vydious

We're working on getting this resolved ASAP for you all. Thank you for your patience!

D_142

Typical Kabam..

Tensio

Will we restore the glory points extra charged? @Kabam Vydious

Primetime_769

When is the glory store gonna reset.

Lormif

It’s reset for me

unknown

This content has been removed.

Danbambam

I have had the same problem when purchasing t2a shards post update. I thought the prices had gone up. Lol! Really did.

Manle

I'm sure you already know but there's a problem with the timer of the glory store. Once again I've purchased things from the glory store after the clock had reset but the prices hadn't. Yes, I know...I should have looked at the price each time but I (wrongly) assumed that the prices had reset just like the clock had (as it was supposed to). The prices for the Tier 1 catalysts & Tier 2 fragments have remained the same for weeks if not months. I've made the mistake a bunch of times of making purchases thinking that the prices had been reset because the clock had.

Tyler

It said 490 and it charged me more glory not happy over that should have been less than a 1k and instead charged me 1200 something or more not quit sure but it was over a 1200 glory not happy when it said cheaper earlier then did that i would not have bought 36000 4tier fragments

mudy

i lost more than 700

dreday_sy

I had 2d left on my t4bc timer. After i bought a fragment it changed to 7d.

It also showed i bought 2 when i only bought one.

Addyos

I bought 2 bundles of the t2a fragments as I saw that it reset to 10/10, only to see it shows 6/10 after the purchase and much more Glory that anticipated was spent. Hope this is rectified ASAP.

Jrgz

I’ve been waiting for a week to re-up on t4b sharts and I have more than enough glory to purchase but you won’t allow me to and now lvl up event is going to expry! Y u do dis? @Kabam Miike

World Eater

The timer isn’t moving for the tier1 and tier2 alphas. The glory cost hasn’t reset for months on my tier1 and tier2 alphas.

Maat1985

i bought my stuff without realising.....
i bought
1 x t4b
1 x t1a
1 x t2a
1 x glory crystal.....

just realised i got charged alot more as my limits had not reset

_eVerBLaCK_

My Glory has been ruined , i have been waiting t4b to reset after reset i bought 4 ... it show 2k something the cost , but deducted around 2.6k or so .. what is that ???
@Kabam Vydious @Kabam Miike

abqber

I bought 18k t4b frags, and then it showed me the cost for buying it the 4th time for the 2nd one. I restarted my game and yet I can't buy another 18k t4b frags, for which I save enough glory over a week

I buy just t4b frags twice a week to be cost efficient since I have to save for t1as or t2a frags

Scoobers40

Yeah I only bought 3 t4bc and this is what it shows 4/10. Plus my glory count is off by about 300 less than what it should be.

Zainshams

I bought 2×18k t5b frags and 2×1.8k t2 alpha. Charged me for 4 t4b and 4 t2alpha. Had 5k+ glory now at 2k glory. Please give us a confirmations that you'll refund the extra glory charged.

NSFWultimate

This happened to me with t4b, t1a, and t2a. Wish this thread was in general discussion section so I would've known beforehand....

AngryRed

Today I purchased 3 x T2 alpha shards.
I had not bought any yet this cycle. It said I had 10/10 limit. Timer was 7d 14:50 left.
Started with 11895 Glory.
Adding 3 items, button total said 2715 which is correct (850+900+965).
When purchase was complete, it said purchase complete x3 Tier 2 Alpha, but deducted 3346 glory, leaving me with a balance of 8548 glory, 631 too much!

Better check all your glory purchases!
I recorded it because of this thread and played it back to make sure.
I checked t2 alpha shards and correctly got 5400 shards (3 x 1800).
Now when I check store, it thinks I have bought 4 already!

I filed a ticket with Kabam, but suggest everyone be extra careful with glory store until they correct this.

MrD

Today I purchased one t4 basic fragments from the glory store (my first after the reset). But after the purchase, the purchase limit is reduced by 2 instead of 1. Are any of you experiencing this bug as well. Or is it just me??

Beagle

I've also run into the same issue as everyone else after buying a set of T2A fragments and a glory crystal. It cost more glory and the number remaining was lower than what it should have been.

I'm not sure if this is related to the Glory store glitch, but the T2A fragments I bought should have been enough to form a Tier 2 Alpha Catalyst. However, the message that "a Tier 2 Alpha Catalyst has been formed" never popped up after I got the fragments. When I left the Glory store to check my inventory, the fragment counter had reset but I did not receive the Tier 2 Alpha Catalyst.