Not getting quest rewards for the monthly event quest of sep 2018

My in-game name is DJ the PRO. I did not receive the 3 star hero crystal and 10 of the tier 4 catalyst fragments crystal from fully exploring the monthly event quest of sept 2018. I might have not receive some other give that i do not notice but I noticed the missing crystals which was not received by me.

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Ejskzndksp16

Give is gift*

Kabam Lyra

Hi,

Since we cannot look at your account from the forums, we can't verify if you did or did not receive rewards. If you need account-specific help such as this, please reach out to our support team for assistance. You can contact them by going to the gear icon in game and clicking "Support" under the account header.

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