Hey there everyone, sorry for any confusion. The team is looking into what could be happening and working on getiting this resolved. For those who haven't already, would you be able to provide the details of what you're experiencing over in the Beta Forums? Relevant details might include if you are unable to login or if you are getting logged into a different account. What is the username of your account? If you are getting logged into a different account, what is the name of that account? Providing details like these in the Beta Forums will help us to keep all the information organized, which will help us to look into this more easily. Thanks!
When I go to log on to beta server it takes me to a account that I was gonna start awhile ago that's linked to another email account I have. I never even gave that account a name cuz I remembered my previous password. So it takes me to a account that just got passed the only tutorial with Captain America and Venom in it.
You guys didn’t do anything since the last beta same exact issue, horrible efficiency. You kept on asking the same questions in the mystic dispersion beta. Never figured it out. Same thing now
Everytime i try to participate it wont let me!! I am suppose to be able to participate.... it does this to me everytime a Beta comes out it never lets me switch to the Beta even though i should be able to please FIX this issue!!
Trying to login to the beta but everytime I try it kicks me out and I have to login to the game again. It happens over and over again. Was really looking forward to the beta. What do I need to do in order for this issue to be fixed ASAP?!?
I still can’t get on the beta. Getting kinda annoying. Like most of us it says can’t connect to beta servers. Try to go the the beta forum and it says I don’t have permission.
These are the screen shots i got when selecting the beta test option, and trying to get in. Any help would be appreciated to figure out this situation
Everything that you are experiencing is what happened to me. Also... every time I get on the game to run my normal account it shoots me to a beginner account. When this happens I have to log back into my normal account. I took pictures and video of my normal account in case it ends up getting lost or erased in the beta test. I was hoping that I could help test these characters but it seems that the bugs are killing the sym/spiders. Kinda sucks.
I can’t log into the beta as well, keeps disconnecting me with every attempt. This is the first beta I have been invited to so I’m not sure if I was doing something wrong.
This is my third time writing about this beta issue. Everytime I try to join in the beta it discounts and when I log back in it does the same thing. Please get this fixed ASAP!!!
I am having this issue as well and it is extremely frustrating. It did it last beta test and I thought it may be a fluke. I try to participate and it disconnects me every time I try. I was excited to try out the changes to venom and Carnage and this is disappointing to say the least.
Is it possible that it didn’t get removes but merged into the big beta issues merged thread? Cause that would make it look like it was removed even if it wasn’t
Beta test is not working for me either. Every time it tries to connect it disconnects me from the game and signs me out my account back to make a new account basically. Using and iPhone Xs Max if that matters
The exact same thing happened with the MD dexterity beta. I never could log in and it caused issues on my account on the regular servers. I think i posted about 10 times asking for help, but never got a response and never could log in before the beta test was concluded. I was invited to this one also, but i figured this would happen again and didn't want to deal with it and the lack of support.
Comments
When I go to log on to beta server it takes me to a account that I was gonna start awhile ago that's linked to another email account I have. I never even gave that account a name cuz I remembered my previous password. So it takes me to a account that just got passed the only tutorial with Captain America and Venom in it.
My name is house Stark it was pbishop before I changed it but every time I click participate it take me here @Kabam Zibiit
Everytime i try to participate it wont let me!! I am suppose to be able to participate.... it does this to me everytime a Beta comes out it never lets me switch to the Beta even though i should be able to please FIX this issue!!
Had great interest in testing and now, meh.
Everything that you are experiencing is what happened to me. Also... every time I get on the game to run my normal account it shoots me to a beginner account. When this happens I have to log back into my normal account. I took pictures and video of my normal account in case it ends up getting lost or erased in the beta test. I was hoping that I could help test these characters but it seems that the bugs are killing the sym/spiders. Kinda sucks.