The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!
[iOS] 20.0 Lag, Crashing and Performance Investigation
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Device: iPad Mini 2
Operating system: iOS 11.4.1
Cellular or WiFi: WiFi
Game Version: 20.0
Game Mode: all
Issue: I have only been playing this game since Feb. of this year. Sadly I have been playing everyday since then
Anyhow I had been getting pretty good at fighting, making sure my timing was down, and blocking or backpedaling at the right time. Lately I have been sucking bad in everything. At first I thought it was just me being overtired and such, but I have come to realize that it is the blocking. Especially in the first charge, where I would normally block on time and cause a stun on the opponent has now been replaced with getting the smackdown layed on me. It costs me dearly in AQ and AW for sure. I now am always fighting by the skin of my teeth at the end, and it costs me quite a bit of pots to stay active. I mean I even get hit by opponents that are way under me that I would KO in 3 hits! Its very depressing to say the least. I guess on the brightside, I realize it isn't me now, but come on guys. Its only started happening to me in the last couple of versions of your game, so something must of been tweaked wrong. Anyways, hoping you fix it sometime or other because otherwise I will have to try and learn to fight with no blocking whatsoever.
New model updated iOS
Losing control of champs in war can’t even block
What else do I need to provide lol the game isn’t working right
I made a thread about game lag 1 year ago, posted vids various from October 2017-December 2017 and gave all my info. Game lag has been an issue with this game for as long as I can remember.
I have a brand new Ipad6 with IOS 12.0 and MCOC up to date. I get lag everywhere.
Navigation, loading, and game animations choppy.
Characters freeze mid-punch and/or while moving and forget about trying to block, parry, or evade.
Was playing fine right before running update. Even reboot entire device but problem still persisted.
iPad mini 4
IOS 11.1.2
WiFi
This has been occuring rarely during 19.0 and now with 20 i have it happening AT LEAST 4 to 6 times a day between arena aq and war.
This "little" problem unmentioned has costed me a death in a very high tiered war, and the equivalent of 600+ units in heals.
It's come to the point that the engine can't even process fights and animations, while older devices still heat up, and at best you can wish for just some lag instead of the freeze.
Is this a new node called "blackout - fun and interactive" ?
shameful. @Kabam Miike
Iphone 7+ - IOS 12
Iphone 8 - IOS 11
Ipad Pro 2018 - IOS 11
Device and Model: iPhone X
Device Operating System: iOS 12.0
Cellular or WiFi: Both
Game Version Installed: 20.0.2
Game Mode: Alliance war/quest, Story Quests, Event Quests, Arena and any screen for buying or opening crystals. The screen lags horribly - it takes 20 seconds just to open a single crystals because it so choppy and lags so much, it's ridiculous. The worst problem is that the lag always impacts the first 5 seconds of a fight and I can't do anything, wasting ton of potions because the lag won't let me move my champ at all. This occurs every fight without fail and is absurd. Thanks for not fixing this after 2 updates to version 20!
So, is there any new information from Kabam about lag & overheating issues?
iOS most recent version
Iphone 7
I am getting seriously sick of this. Since 20.0 the controls have become incredibly unreliable.
Half the time my dash backs simply dont register, regardless of game mode. In aw, I just died to a single hit from an undupe Domino because my evade didnt respond. Its not my timing. Blocks dont seem to register often either or opponents break through it. Another issue I have is when I do a swipe back it activates a special attk instead. Many in my alliance are reporting the same issues. Its hard for me to video because I dont have a second device to do it on. This happens in ALL game modes and regardless who opponent is so it is not a matter of enemy abilities or masterys/nodes.
Ive cleaned my phone screen multiple times, cleared cache, done power cycles, you name it. No change , controls just dont respond half the time. Its making the game virtually unplayable for me. This is on both wifi and lte network.
Is there anything that can be done to fix this?
iPad mini 4
Version 12.0 fully updated
Game is the latest version
Both Cell and wifi
All game modes
The device still gets hot, it's better than 2 months ago but still problematic, with that lag shows up and the game slows down between screens and can completely freeze. Let's be honest, you've never entirely fixed the problems from previous updates. My device is pretty clean since I bought it primarily for MCOC and haven't loaded it down with much so there's plenty of memory. I have noticed, maybe this will help others, if you play plugged in and lag starts to show up quickly unplug and most of the time the lag will disappear for a while. It will actually stop lagging immediately. Part of the problem playing unplugged is the game drains the battery faster than it should, 45 minutes and half of the battery will be gone.
Device: iPhone 7
iOS : 12.0
Since I made iOS-update yesterday, my phone don’t heating up very much.
a bit less lags. So iOS Update helps a bit
Device and Model: iPhone 7
Device Operating System: iOS 12.0
Cellular or WiFi: Both
Game Version Installed: 20.0.2
Game Mode: Story quest, Event quest, Crystal vault, Arena, and Alliance quest. Haven’t tried on Alliance war yet...
Description of the Issue: Lagging, Overheating, Choppiness, and Crashed if i played for around 30minutes. It will freeze my screen for 5s-10s before i can drag in my champ in arena screen. And the way i moved in EQ and SQ are too laggy and it’s inconvenient to play the game. And of course, it is laggy inside the fight too.
Device and Model: iPad mini 2
Device Operating System: iOS 12.0
Cellular or WiFi: WiFi full bars
Game Version Installed: 20.0.2
Game Mode: Story Quests, Event Quests, Arena, Alliance Quest and Alliance War. The game already after the first battle becomes slower and the performance is lagging. The device still getting hot. Please, try to make playing the game fun again.
iPhone 7
iOS 12
Issues on cellular & wifi
Version 20.0.2
Game modes - AQ / AW / Questing / arenas
Description - Its been brutal over the past 3 to 4 weeks when doing arenas. By round 6 or 7 the game play lags horribly. Long loading times. Frames freeze for 5-6 seconds when the fight first starts.
This weeks AQ I’ve shut down and reloaded the game multiple times before I will try to fight but lag is brutal to the point where you can’t fight effectively. If you fail to shut down and reload the game it’s troublesome to even advance screens.
And my phone still heats up. That issue seems to have resurfaced after a brief reprieve. I do play on an iPad as well and it’s not as choppy as my phone, but lagging from multiple fights happens there as well - round 6-7 of arenas and questing. Not sure what’s going on but this is the worst I’ve come across in my years of playing. You guys really need to fix these issues.
iPhone 6s
iOS 12.0
T-Mobile but play through WiFi
iPhone 6+
iOS 8.4.2
Issues on cellular & wifi
Version 20.1
Game modes - AQ / AW / Questing / arenas
Description - Its been brutal over the past month when doing arenas. After literally the first 2 fights, the framerate drops start increasing dramatically. I have to restart the game every few rounds of arenas.
For AQ and AW, my wife and i have to restart in between each fight on our phones. It is getting ridiculous. Even if i press pause during the fight (if i can even get the button to respond), it still is stuttering at a few FPS. It gets worse and worse and worse with each successive fight until it is unplayable or crashes.
PS: Minor lag started in 19.0, but 20.0 is when it became unplayable. Prior to that, used to deal with crashing issues int he game.
Same here man...have to use a thick case because of the heat. My battery will die within 10 minutes playing the game...with the game closed It runs for 5 hours.
Device and Model: iPhone 8Plus and iPad 2016
Device Operating System: iOS 12.0
Cellular or WiFi: Wifi and Cellular
Game Mode: For now Arena, haven't tried other areas yet. But after a couple of fights, playable characters get unresponsive... you can try to swipe back, block or attack... Ain't gonna happen. Character just stands there waiting to get beat up. At this rate I'm not going to get any good streak in for Arena.
Device and Model: iPhone 6+
Device Operating System: 11.4.1
Cellular or WiFi: both
Game Version Installed: 20.1.0
Game Mode: While playing everything, story mode, aw, arena, etc.
Description of the Issue: within ten minutes of playing, my phone heats up. The heat creates intense lag. The phone cools down quickly after closing game but heats up again after playing for several minutes. I feel like the heat up speed has been increasing lately. It’s frustrating being only able to play this game in 15-20 minute intervals. None of my other apps heat up my phone in such a fashion. I’m not impressed and I hope this game isn’t killing off my battery. I just had the battery replaced two months ago at Apple.
I could manage the lag on my iphone 7 until this update. Today, after it loaded up, uncollected Emma just started destroying me completely.
I saw one medium hit one shot a R4 5* CM. She went off for 19,000+ damage... in ONE hit on a missed intercept due to lag.
You can have all the "how to" videos in the world...