After some additional digging, it seems the issue is related to additional assets not downloading correctly. A fix for that must come from Kabam... so not holding my breath there.
I managed to resolve the issues on mine by copying over the asset cache & files from another device. I've zipped those files and uploaded them to save others the hassle and hope it helps until there is an official fix.
*** WARNING: This is only for Android 9 users experiencing game issues due to missing images/assets
Instructions:
1) Extract the zip file (either on device or computer)
2) Locate the folder 'com.kabam.marvelbattle' on your device (typically in the 'Android \ data' directory).
a) It should contain two subfolders: 'cache' and 'files'
3) Copy the 'cache' and 'files' folders from the Zip file over to the 'com.kabam.marvelbattle' folder
a) Replace files/folders if prompted.
Hopefully this helps others running in to the same issue, also safer than installing an app cloning program. Cheers
wow. This actually worked. I'm back in business. THANK YOU
The Google drive solution worked for me, as well. There are still a few small images that don't load, but everything else seems to be working again. I can move around on maps again and load times are back to normal. Thank you!
iPad and iPhone X makes no difference.
Both on most current iOS.
Cox internet Midwest US (300+ MBPS)
All aspects of the game lag and take forever to load.
This is killing me right now. I saw that some people were having issues with display and long loading times a few days ago and it's currently affecting me. Kabam, please push out an emergency patch as the game is pretty much unplayable right now
. I'm on Android 9 OS.
Yup. I am too as well. The support team closed my ticket and said they sent it to the "game team" for further investigation but they haven't contacted me at all.
The Google drive solution worked for me, as well. There are still a few small images that don't load, but everything else seems to be working again. I can move around on maps again and load times are back to normal. Thank you!
That's simple prove that Kabam missed the storage permission like other applications have.
And i just dont get it, why their programmer so slow respond to a problem that already known, and release the fixes..
I get a lot of black boxes covering the screen. The graphics get all funky like this and the game randomly crashes. It happens in AQ which is beyond frustrating since I lose half my health. It happened 4 times in one AQ. I was super glad we were only doing map 3 and we were able to 100 percent but that's insane
I get the same graphics glitches and the game frequently crashes. It's been happening since the ant man update for me. It seems like it's worst right after the updates. I dunno, I reinstall the game and sometimes that works but not always
Guys are you facing a similar problem. I can't view some items after the update like klynter katalyst, buff randomizer, my little symbioid and some items which I have no clue what they are. I am attaching some screenshots for your reference. Kindly suggest a solution.
Hi there, after new update (first day) everything worked fine, fast, no lag. Lag is not present , but... loading time today/yesterday s 64-75 seconds after arena fight, quest starting time, aq,sq, eq loading time after fight is also more than a minute.. WTF?
i gave up my arena run because of this.. Am i alone with that crazy problem?
I think it's network related problem on KABAM side, my internet is fine.
After some additional digging, it seems the issue is related to additional assets not downloading correctly. A fix for that must come from Kabam... so not holding my breath there.
I managed to resolve the issues on mine by copying over the asset cache & files from another device. I've zipped those files and uploaded them to save others the hassle and hope it helps until there is an official fix.
*** WARNING: This is only for Android 9 users experiencing game issues due to missing images/assets
Instructions:
1) Extract the zip file (either on device or computer)
2) Locate the folder 'com.kabam.marvelbattle' on your device (typically in the 'Android \ data' directory).
a) It should contain two subfolders: 'cache' and 'files'
3) Copy the 'cache' and 'files' folders from the Zip file over to the 'com.kabam.marvelbattle' folder
a) Replace files/folders if prompted.
Hopefully this helps others running in to the same issue, also safer than installing an app cloning program. Cheers
Thanks, working.
But goldpool picture seem missing tout the folder.
I think I will copy that from my other mobile.
Problem on Android 9, device oneplus 6, wifi or cellular...
And now I can't play quests or aq or aw!! The game just freezes as soon as I start a quest or aq or aw. Tried reinstallation, data removal. Please suggest.
Device - Google pixel
WiFi @10Mbps
Mcoc Version 20.1
@reverse yeah it's not complete by any means, but it's got the majority of files needed for quests & events to minimize the load delays.
It's surprising how many files are downloaded in the background on-demand rather than preloaded via the data download after update. Not sure there's an accessible repository we could fetch these from in the meantime either.
Not sure if it's storage or background data related, but regardless we need Kabam to fix it.
Glad the files uploaded have helped get you guys back in-game at least
And now I can't play quests or aq or aw!! The game just freezes as soon as I start a quest or aq or aw. Tried reinstallation, data removal. Please suggest.
Device - Google pixel
WiFi @10Mbps
Mcoc Version 20.1
Have the same issue. My alliance was just about to kick me out, suspecting that I was using some kind of mod. Reinstalled OS about 3 times now, was just about to get a new phone, thinking mine was faluty. Running Android 9 on a Pixel XL gen 1. Missing images, constant lag and freeze.
I have a Google pixel 2 xl 9.0. in game name is warriorprincess. I can't ever see the champions never know what u get from Crystal to champs. or any event. Takes 2 to 5 min before u are able to go to the next fight in war, aq, and all events. Loading is a major issue no one has that kind of time to wait for 2 min just so you are able to fight ,every single fight. U just still there never know when it load or even who your going to be fighting you have no idea which champs to put in
Comments
wow. This actually worked. I'm back in business. THANK YOU
Both on most current iOS.
Cox internet Midwest US (300+ MBPS)
All aspects of the game lag and take forever to load.
Any updates? It’s border line unplayable as is.
. I'm on Android 9 OS.
Same issue for me, game is unplayable:( Android 9 os
That's simple prove that Kabam missed the storage permission like other applications have.
And i just dont get it, why their programmer so slow respond to a problem that already known, and release the fixes..
I get a lot of black boxes covering the screen. The graphics get all funky like this and the game randomly crashes. It happens in AQ which is beyond frustrating since I lose half my health. It happened 4 times in one AQ. I was super glad we were only doing map 3 and we were able to 100 percent but that's insane
i gave up my arena run because of this.. Am i alone with that crazy problem?
I think it's network related problem on KABAM side, my internet is fine.
Thanks, working.
But goldpool picture seem missing tout the folder.
I think I will copy that from my other mobile.
Problem on Android 9, device oneplus 6, wifi or cellular...
Device - Google pixel
WiFi @10Mbps
Mcoc Version 20.1
It's surprising how many files are downloaded in the background on-demand rather than preloaded via the data download after update. Not sure there's an accessible repository we could fetch these from in the meantime either.
Not sure if it's storage or background data related, but regardless we need Kabam to fix it.
Glad the files uploaded have helped get you guys back in-game at least
How much memory and ram do you have?
@Kabam Lyra @Kabam Miike