[Android] 20.0 Lag, Crashing and Performance Investigation

16791112

Comments

  • carajaninecarajanine Member Posts: 5
    In-Game Name: cjanine
    Device and Model: lg k20
    Device Operating System: Android
    Cellular or WiFi: AT&T cellular data
    Game Version Installed: 20.1.1
    Game Mode: In which game mode did the error occur? Crystal scene
    Description of the Issue: trying to open crystal is to complicated, does not work the way I need to and spends my units getting crystals I never intended to buy. Y'all need to shut down the server and code for a few days to fix all issues. This is the worse and its been this way for months.
  • EgeCEgeC Member Posts: 128
    Game name: EG3Po
    Device: Samsung Note 9 128GB
    OS: Android 8.1.0
    Issue:Wifi and mobile data both
    Game version:20.0.1
    Game Mode:every game mode(EQ,SQ,AQ,AW)
    Description:

    I have trouble with evades. It happens multiple ways:
    1) When holding block: Dragging finger to left doesn't evade unless I try to do it way ahead of the incoming attack. Happens very often against Sentinel and Iron Man Infinity War
    2) Regular evade: On shorter distances, when I move my finger in time with attacks, I either get hit or get hit on the second part of an attack. Feels like the dash back distance has shortened. Second part hit happens 90% of the time against Domino's second light hit after her first double medium. Trying to dash back doesn't work and I get hit.

    I tried the ones above on two phones. I don't have issues on my older phone, a Galaxy S7 Edge 32GB running 8.0.0. On my Note 9, I haven't been able to play properly from the start. Tried changing the way I placed my hands in multiple ways, doesn't work.
  • Adi2899Adi2899 Member Posts: 2
    In-Game Name:Adity2899
    Device and Model: Oneplus 6
    Device Operating System: Android 9
    Cellular or WiFi: Both
    Game Version Installed: 20.1.0
    Game Mode: All
    Description of the Issue: Constant laggs, fails to load images, arenas show blank squares all over the screen, no images on the champs. Cannot move in the crystals or any other tab. No icons are visible. Cannot start any quests.i tap on quests and it's goes into loading forever.i then have to force close it to open again.
  • Jac094Jac094 Member Posts: 198
    Jac09
    Galaxy s8
    Android 9
    Both Mobile and Wi-Fi
    20.1.0
    All game modes
    Constant lag, parry and dexterity fail, special attacks fail, unresponsive comands
  • SwagloonSwagloon Member Posts: 1
    In-Game Name: Swagloon
    Device and Model: Xiaomi Redmi Note 4
    Device Operating System: Android 7.0
    Cellular or WiFi: Both
    Game Version Installed: 20.1.0
    Game Mode: Story Quests, Event Quests, Arena, Alliance Quest, Alliance War, Dungeons.
    Description of the Issue: Game screens take minutes to load, after I finish the AQ/AW/EQ fight, it took for about 3 minutes to take me back to the map. Dungeons are impossible to play, because the game crushes. Crystal animation lags too much before opening it. Already reinstall the game, and nothing happened. Internet is working amazing. I hope you can fix it soon. And sometimes there is an enemy picture, when you fight.
  • THRobinsonTHRobinson Member Posts: 37
    edited October 2018
    In-Game Name: THRobinson
    Device and Model: Lenovo Yoga Tab 10.1 Plus
    Device Operating System: Android 7.1.1
    Cellular or WiFi: WiFi. Full connection. Speed test 44.7Mbps download, 42.7Mbps upload.
    Game Version Installed: 20.1.0
    Game Mode: All modes
    Description of the Issue: Did a force stop, deleted cache, deleted files, uninstalled game and reinstalled and no change. Previous version had massive stutters and lag, now, on the crystals page it lags a lot, and loading screens take a long long time. Alliance War, Alliance Quest, Special Event Quest... doesn't matter. When I click a node, it takes a long time to load the screen. During Event Quest as well, a few times I've had the two characters fighting while an image of them stood in the centre of the screen not moving. Like the game loaded duplicates but they just stand there. Also a few minor issues where I'll be attacking them outta nowhere they dodge back, and parry seems to be failing more often than not.
  • PatsfanMatt12PatsfanMatt12 Member Posts: 1
    In-Game Name: PatsfanMatt12 (same as my forum name)
    Device and Model: Google Pixel 2
    Device Operating System: Android 9.0
    Cellular or WiFi: Wifi
    Game Version Installed: 20.1.0

    Description of the Issue: Game was responding slowly. Images were taking a while to show up. I could not see images of items in my stash. I uninstalled the game and reinstalled it to fix the game. I am unable to sign back into the game now. It remains on the loading screen.
  • MortisnerdMortisnerd Member Posts: 4
    s9bc68gvkvjz.png
    sk7yo9vqlqfq.png
  • PATTAYPATTAY Member Posts: 11
    1j0zfwjzkw8l.png
    fq8hmdzkzgk6.png
    Pattay
    Pixel XL
    9.0
    BOTH WiFi and cellular, most recent speed test 174 Mbps
    20.1.0

    Since the update, I just started experiencing missing images from champs. Had some issues fighting with voodoo, that was quickly addressed. Today, constant freezing, unable to move in any map. AQ, AW, Events. I now have 3 white boxes that appear; calendar, alliance event button, and whatever is to the left of that. I am lucky to get one push of a button and then frozen. I currently have 5 champs stuck in a quest. I am unable to move in the map or even exit out of the map. No pictures of the champs show in the quest as well. 672xnl62bvo1.png
  • JbtcktJbtckt Member Posts: 1
    Same exact problem as Efflux, please help asap, uninstalled, clear cache and clear data, then reinstalled, did not work...
  • ChadhoganChadhogan Member Posts: 462 ★★★
    Yeah I am having to restart the game every time I switch from different screens I'm using the pixel on Android 9 pie
  • BrijeshBrijesh Member Posts: 2
    edited October 2018
    In-game name:TRØN thê ŁÈGÊNÐ
    Device and model:Redmi note 4
    OS:7.0.NRD90M, MIUI:9.6.3.0(NCFMIFD)
    Cellular or wifi:Cellular
    Game version:20.1.1
    Game mode:Story quest, event quest, alliance war, alliance quest.
    Description:
    -Loading time is increases upto 3-4 minutes
    -Game is always lagging (crystal vault,home page, some time in fight,)
    -After only 5 minutes of game playing device is hitting so much
    Most annoying part is loading time and 5 minutes of game play drain battery about 5%. Most of time stuck in loading
  • SHUBHRAYUSHUBHRAYU Member Posts: 60
    edited October 2018
    In-Game Name: Shubhrayu
    Device and Model: Asus ZenFone Max
    Device Operating System: 6.0.1
    Cellular or WiFi: Both
    Game Version Installed: 20.1.1 version
    Game Mode: Every mode AQ, AW , EQ ,Crystals.
    Description of the Issue: After every fight loading is taking like 3 to 4mins. Playing arena is out of context bcos of the loading time and whenever screen get of for even 1second it gets disconnected from network. I don't want to talk about the lag bcos it's now mandatory if you play MCOC it will lag 😂😂 asphalt 9 is running smoothly but MCOC doesn't 😂😂😂..releasing 2-3 new champs every week but no one can play properly 😂😂 ok 1 think I forgot 1 more hyped champ Aegon great job but lot's of guys can't play bcos of lag lol 😂...Kabam seriously 20.1 was more stable than 20.1.1 😂 .who ever is working to fix he/she doesn't know how to to do it...MY ADVICE CHANGE THE WHOLE TEAM. I know this won't happen but really you guys really look into your Woking staffs . And I also know we won't get any fixed update this month or in future 😂. @Kabam Sophia @Kabam Porkchop @Kabam Miike @Kabam Lyra @Kabam Zibiit @Kabam Vydious THANK YOU
  • ZappOZappO Member Posts: 1
    6r1m8k92x40e.jpg
    xXZappOXx
    Oneplus 6
    OS: 9.0
    MCOC v.20.1.0

    Since the update, I just started experiencing missing images from champs. Had some issues fighting with voodoo, that was quickly addressed. Today, constant freezing, unable to move in any map. AQ, AW, Events. I now have 3 white boxes that appear; calendar, alliance event button, and whatever is to the left of that. I am lucky to get one push of a button and then frozen. I currently have 5 champs stuck in a quest. I am unable to move in the map or even exit out of the map. No pictures of the champs show in the quest as well.
  • Mi2RiteshMi2Ritesh Member Posts: 2
    In game name: Mi2.Ritesh
    Device and Model: One Plus 6
    Device Operating System: 9.0.0
    Cellular or WiFi: Both, Verizon
    Game Version Installed: 20.1.0
    Game started then white symbols on right down corner, can't see my champs pics, even not able to move in AW, any quest, can't play, please solve this issue ASAP
  • SasagaSasaga Member Posts: 2
    In-Game Name: sasaga
    Device and Model: Xiaomi redmi 5 Plus
    Device Operating System: android oreo
    Cellular or WiFi: both
    Game Version Installed: 20.1.1
    Game Mode: occult labs, story mode, any hard content
    Description of the Issue: the same issue I have since 8 months ago, lagging, and the most annoing of all, losing control of champs, I Dont get whats the point of hard content if the game is in such bad shape, How do you expect to do this content if the game is not responding has It should? I use all muy rerolls in the labs and i had to exit because I lost three champs because le unresponsive controls, im so tired of the same old ****
  • UnstablemanUnstableman Member Posts: 4
    IGN : Unstableman
    device and model : OnePlus 6
    Device operating system : android 9
    Cellular or WiFi : both
    Game version installed : 20.1.1
    Game mode : story quests, event quests, arena, alliance quest, alliance war, crystal tab, champions tab
    Description of the issue : characters images missing, freeze after every fight, 2 min loading screen, crystal tab freeze, in fight white patch appear in health bar and power bar
  • Exnymphetamine1Exnymphetamine1 Member Posts: 1
    In Game: exnymphetamine1
    Device and model: Xiaomi redmi note 4 / 3gb ram
    Device operating system: MIUI 9.6.3.0
    Game mode: AW , AQ, Events , arena, opening crystal,moving from map, constant lag.
    Internet: wifi android mobile
  • PATTAYPATTAY Member Posts: 11
    I have posted my info previously. I definitely can't run labs, which is costing me decent potential rewards. My comments keep getting deleted, yet we have no solution or even someone addressing these posts. So again I ask before it's taken down, what are we supposed to do now? Support tickets closed with no resolve. Posts here no, answers. I appreciate the members that have taken the time to post about flashing your phone. I don't see why we have to correct their problem by potentially putting our devices at risk.
    What's the next step, Google directly??
  • MlwkawMlwkaw Member Posts: 1
    IGN . MLWKAW
    Device . OnePlus 6. 128gb \ 8gb ram
    Android 9.0
    Cell and Wi-Fi
    All game modes. Version 20.1.1
    Unable to see character faces and very slow loading times. Once loaded fights are good but no faces on player I'd top of screen.
  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    Pretty much everything I've posted before is the same and so are the issues I've been facing that makes the game almost unplayable and I'm hoping for an update about when it's going to be fixed.
  • PATTAYPATTAY Member Posts: 11
    Uninstall and reinstall, some of us have had success @Darkstar4387 . I've posted that it worked a few hrs ago. Apparently that wasn't allowed
  • Titan_MikeTitan_Mike Member Posts: 14
    IGN: Mad Titan Mike
    LG v30+
    Android 8.0.0
    Game version installed: 20.1.1
    Problem is the loading screen between quest fights, taking you back to the map after a k.o., for example. This loading screen sometimes takes 5 minutes to get me back to the map. I've also experienced this same thing trying to enter alliance quest or alliance war from fight menu using the 'continue' tab.

    Not that I'm doing a Legend run, but this delay in processing is extremely aggravating.
  • mum_m2mum_m2 Member Posts: 1,776 ★★★★
    edited October 2018
    not sure why people keep posting here. This is for last month's update. are issues from that update still causing problems? But then they close post about 20.1???
  • G0311G0311 Member Posts: 913 ★★★
    Blocks drop on Samsung galaxy 9 , Android 8 version
  • Nightwraith21Nightwraith21 Member Posts: 68
    Device: Motorola Z2 Force
    Android version: 8.0.0
    Game lags when opening crystals or fighting in event quests. Force closing and resetting solves the issue for a few hours. Possible RAM leak until my phone can't
    handle anymore.
    Happens over Wi-Fi and direct connection to my 4G LTE with multiple bars.

    Ign: Nightwaith21
  • ANDREANHOANDREANHO Member Posts: 34
    In Game Name : ANDREANHO
    I'll post the screenshot about my device information. Hopefully someone for developer's team will read this and be able to get some information.
    4e13ammf9eq0.png
    Game lags and dropping performance on both wifi and cellular(data connection). Thank you before for your attention, game maker. Peace out!
    #saveandroiduserinmcoc
  • XtremeMachineXtremeMachine Member Posts: 43
    Everything i mentioned from previous update is still present in 20.1. How are we supposed to play this game fairly if it can't even run right?! You can't offer time attack if members are going to be having problems moving through the map with all this lag and slow loading. The contest isn't working as intended.

    Updated to latest and it fixed nothing! Same problems as everyone has stated. I just love how after a fight in monthly quest, the loading screen takes about 2-3 minutes before it returns back to the map so i can move again. Are you trying to hypnotize us to ignore these problems, Kabam? I question when the last time the game was stable with no problems. The fighting mechanics are still jacked!
  • xborarosxboraros Member Posts: 2
    The game is comlpletly unplayable, Can't fight, evade parry or anything.
This discussion has been closed.