Bought 5-star Unlock/Awaken Package but it hasn't shown up

I bought the Unlock/Awaken a 5-Star champion package today, received my receipt for payment from apple ... But none of the resources including the generic 5-star awakening gem has shown up. There seems to be no way to send kabam an in-game message so posting in here in hopes of some help.

Comments

  • Bdavis_2017Bdavis_2017 Member Posts: 245
    You didn’t get a generic gem because there wasn’t one in the offer
  • RobHotchXPRobHotchXP Member Posts: 11
    thanks so much for the help. But I am confused ... how can they call it a 5-star unlock when there was NO class or generic awakening gem in there?
  • ChampioncriticChampioncritic Member Posts: 3,347 ★★★★
    There is a 5* awakening gem crystal, you gotta open it to see which gem you get.
  • Bdavis_2017Bdavis_2017 Member Posts: 245
    It’s a crystal, look in the crystal page and open it?
  • Bdavis_2017Bdavis_2017 Member Posts: 245
    You obviously haven’t been playing long, why would you spend 60$ on that...
  • RobHotchXPRobHotchXP Member Posts: 11
    Thanks so much for the help. I appreciate you taking the tine.
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