**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
2 awakening gems [Merged Threads]
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Comments
Are you uncollected?
My second account isn't and I got 4* generic gem on that account.
OP is right, don't get me wrong, I'm EXTREMELY thankful for the AG crystal, but if some people got an extra, that is just a bit too big of a mess up to sweep under the rug. It's a huge advantage given to them to get 2 shots at something they want (for free) when we only got one. It will also be far easier just to give all players over uncollected another 5 star AG crystal, as it would be far to complicated (and would piss off a lot of people) for kabam to either somehow find out what the extra awakening gem was (and remove it) or, go through the process of unawakening a champion.
My whole life is one big eating contest.
If they just gave another one to all the uncollected players, those that got 2 would just have gotten 3....
We are sorry for any confusion or frustration caused by this issue. Very few players received more than one item due to the issue and we will not be taking them away or granting any additional items to players.
Again, we apologize for this issue and are working to ensure it won't happen again.