thanks guys. i'm going to lose out on day 7 of alchemist because someone screwed up. Even if this is fixed in a few hours I'm going to lose the window in which i can play this and will lose out on rewards. We better be compensated as I was planning to play all difficulties.
Due to complications beyond our control, our 21.2 release is still not available for users on Google Play. At this time, we still do not have an ETA for the release, but are continuing to work with our partners to get this sorted out as soon as we possibly can.
Without the Update, it is not possible for users to take part in the Trials of the Alchemist, which is the 7th and final day of Trials.
To compensate for this, we will be allowing all Android users to access and participate in an additional and exclusive Trials of the Alchemist Qquest that will take place on February 6th, at 12pm PST. This is to make up for the Trials of the Alchemist that they are currently missing.
Additionally, we will be locking the current Trials of the Alchemist to iOS users only. This is a precaution we want to take in case users are able to access the Quest with little time left, and lose their Essences, and to prevent an unfair double dip.
We’re very sorry for this delay, and are working as hard as we can to get all users into our new release as soon as possible.
So we get punished and have to wait a month to get the rewards the iOS users are getting today. I was expecting to get enough shards today to get a new 5* now I gotta wait even longer.
Due to complications beyond our control, our 21.2 release is still not available for users on Google Play. At this time, we still do not have an ETA for the release, but are continuing to work with our partners to get this sorted out as soon as we possibly can.
Without the Update, it is not possible for users to take part in the Trials of the Alchemist, which is the 7th and final day of Trials.
To compensate for this, we will be allowing all Android users to access and participate in an additional and exclusive Trials of the Alchemist Qquest that will take place on February 6th, at 12pm PST. This is to make up for the Trials of the Alchemist that they are currently missing.
Additionally, we will be locking the current Trials of the Alchemist to iOS users only. This is a precaution we want to take in case users are able to access the Quest with little time left, and lose their Essences, and to prevent an unfair double dip.
We’re very sorry for this delay, and are working as hard as we can to get all users into our new release as soon as possible.
Thank you all for your patience.
How will this stop people who play on IOS and android devices from completing this event on IOS then the extra Trial on android on Feb 6th. This just gives them the "double dip " you're trying to prevent. They may need to ration their essences but it still gives them the extra round.
Due to complications beyond our control, our 21.2 release is still not available for users on Google Play. At this time, we still do not have an ETA for the release, but are continuing to work with our partners to get this sorted out as soon as we possibly can.
Without the Update, it is not possible for users to take part in the Trials of the Alchemist, which is the 7th and final day of Trials.
To compensate for this, we will be allowing all Android users to access and participate in an additional and exclusive Trials of the Alchemist Qquest that will take place on February 6th, at 12pm PST. This is to make up for the Trials of the Alchemist that they are currently missing.
Additionally, we will be locking the current Trials of the Alchemist to iOS users only. This is a precaution we want to take in case users are able to access the Quest with little time left, and lose their Essences, and to prevent an unfair double dip.
We’re very sorry for this delay, and are working as hard as we can to get all users into our new release as soon as possible.
Thank you all for your patience.
Thx for responding at least...ill look forward to Feb 6th then question though we both know those essences are very important today... will this extra day on Feb 6th just give us all the boosts we acquired throughout the week like the ones we acquired for today?
Very very very important... please let us know this one so we're not screwed on the 6th thx in advance
I will be Feb 4-9 on wedding anniversary road trip . I must be there is it's my wedding anniversary. No Internet In Mountains. So I will get no reward. Thanks Kabam. You never disappoint me! We are all equal but smeone of us are more equal.
We're breaking from our tradition of not releasing a new Version in January to bring you Version 21.2! It is mostly a content focussed build, and includes some brand new interactions between Champions and Shock Debuffs.
Note: More information on the Event Quest will come later.
Hello sir
AS I BELIEVE THE GHOST 4 STAR BASIC ARENA IS A PART OF THE NEW UPDATE...I HUMBLY REQUEST YOU TO ORGANIZE A 4 STAR BASIC GHOST ARENA AS LIKE ME THERE ARE 1000s OF SUMMONERS WHO HAD HOPE AND THE RESOURCES TO GRIND FOR GHOST..THIS WAS POSSIBLY THE BEST AND ONLY WAY FOR US TO HAVE A CONFIRMED GHOST ADDITION TO OUR ROSTERS..
SO I NOT HUMBLY REQUEST YOU BUT ALSO BEG YOU TO MAKE THE NECESSARY CHANGES IN THE ARENA SCHEDULE SO THAT WE CAN GRIND FOR GHOST
THANK YOU FOR YOUR TIME AND COOPERATION
WAITING FOR YOU TO TAKE NECESSARY ACTIONS..
How is this not unfair that we now have to wait a month to earn rewards that ios user are getting now? That puts android users a month behind on todays trial rewards this is not right!!!!!!!
How is this not unfair that we now have to wait a month to earn rewards that ios user are getting now? That puts android users a month behind on todays trial rewards this is not right!!!!!!!
Today’s rewards are not game changing. It’s a small amount of shards which isn’t going to alter the state of the game. Next month you will catch up with your shards. Honestly people are getting so bent out of shape.
How is this not unfair that we now have to wait a month to earn rewards that ios user are getting now? That puts android users a month behind on todays trial rewards this is not right!!!!!!!
Today’s rewards are not game changing. It’s a small amount of shards which isn’t going to alter the state of the game. Next month you will catch up with your shards. Honestly people are getting so bent out of shape.
This is not about the amount of rewards,but the way they handles Android users they did nothing wrong !
How is this not unfair that we now have to wait a month to earn rewards that ios user are getting now? That puts android users a month behind on todays trial rewards this is not right!!!!!!!
Today’s rewards are not game changing. It’s a small amount of shards which isn’t going to alter the state of the game. Next month you will catch up with your shards. Honestly people are getting so bent out of shape.
This is not about the amount of rewards,but the way they handles Android users they did nothing wrong !
You act as if Kabam is intentionally sabotaging the update to make sure Android users don’t get to play. It doesn’t benefit Kabam any to do such things.
GODDAMMIT. Just give android users a chance to do the event tomorrow or whenever the hell the update will be available. I don't care if the rewards suck, but I just want to do it now, so next month we can focus on the next event, not deal with this alchemy ****!
How is this not unfair that we now have to wait a month to earn rewards that ios user are getting now? That puts android users a month behind on todays trial rewards this is not right!!!!!!!
Today’s rewards are not game changing. It’s a small amount of shards which isn’t going to alter the state of the game. Next month you will catch up with your shards. Honestly people are getting so bent out of shape.
This is not about the amount of rewards,but the way they handles Android users they did nothing wrong !
You act as if Kabam is intentionally sabotaging the update to make sure Android users don’t get to play. It doesn’t benefit Kabam any to do such things.
You must be an iPhone user... You still not get the point I am telling to you.
How is this not unfair that we now have to wait a month to earn rewards that ios user are getting now? That puts android users a month behind on todays trial rewards this is not right!!!!!!!
Today’s rewards are not game changing. It’s a small amount of shards which isn’t going to alter the state of the game. Next month you will catch up with your shards. Honestly people are getting so bent out of shape.
Its the whole point of the customer service and planning here sucks. And the rewards i speak of raw elements can be game changing for some players (reminder these are time sensative items) which does put android users behind ios users and gives a shorter time frame in many ways so please actually know what you speak of before opening your mouth
As an android developer, I'm seriously confused why there's a hold up in the release of a top grossing game..
"Circumstances beyond our control" @Kabam Miike I'm going to assume that the "our" in that comment only pertains to yourself and the rest of the forum mod team - because there are a plethora of options that can get this update pushed live in a matter of minutes. Unless there's more going on than you're letting on (or being told).
Normal processing times for an "average Joe's" app update going live, is between 30 minutes and 4 hours. There are exceptions, typically only during high traffic times, where this delay (for average Joe) can exceed the norm. This is usually between Thursday evening (5pm PST) and Sunday morning (12am PST)
But today is a Tuesday, and Kabam is NOT average Joe.
The other things that could cause significant delays are;
*Incomplete submission
*Automated device test fails
*Auto flagged keywords
*If permissions in manifest have significantly changed, or request 'system' permissions. (Which would warrant a flag)
*Country availability contains entries that have "Google Play unavailability issues"
For average Joe, those could cause delays that last days.. But for a top grossing publisher, those shouldn't take much effort to remedy. A simple call to support, request a manual review, use your corporate strong arm to get that manual review expedited, and you're off and running!
Due to complications beyond our control, our 21.2 release is still not available for users on Google Play. At this time, we still do not have an ETA for the release, but are continuing to work with our partners to get this sorted out as soon as we possibly can.
Without the Update, it is not possible for users to take part in the Trials of the Alchemist, which is the 7th and final day of Trials.
To compensate for this, we will be allowing all Android users to access and participate in an additional and exclusive Trials of the Alchemist Qquest that will take place on February 6th, at 12pm PST. This is to make up for the Trials of the Alchemist that they are currently missing.
Additionally, we will be locking the current Trials of the Alchemist to iOS users only. This is a precaution we want to take in case users are able to access the Quest with little time left, and lose their Essences, and to prevent an unfair double dip.
We’re very sorry for this delay, and are working as hard as we can to get all users into our new release as soon as possible.
Thank you all for your patience.
Seriously? And for people who have 2 phone android and iphone. They will able to access the final day 2 times... 1 from his iphone and another bonus at Feb 6? Lol.
Dude I would hate to be a mod here and be obligated to read all the whiny garbage complaints and "suggestions" on here. Every time something goes wrong everyone acts personally attacked and cries for compensation. I am on Android, and yes I wish they had the update ready today. But the fact that they addressed the issue by moving this week's Trial of the Alchemist to a later date sounds good to me. Suck it up and do other content in the meantime, there's plenty to choose from.
How is this not unfair that we now have to wait a month to earn rewards that ios user are getting now? That puts android users a month behind on todays trial rewards this is not right!!!!!!!
Today’s rewards are not game changing. It’s a small amount of shards which isn’t going to alter the state of the game. Next month you will catch up with your shards. Honestly people are getting so bent out of shape.
Its the whole point of the customer service and planning here sucks. And the rewards i speak of raw elements can be game changing for some players (reminder these are time sensative items) which does put android users behind ios users and gives a shorter time frame in many ways so please actually know what you speak of before opening your mouth
You’re being hostile for no reason. Does throwing a temper tantrum get you what you want? I do know of what I speak. If raw elements are what you’re so hung up on, the crystals are still around for over 33d. There is more than enough time to run the trial on the 6th and make a purchase. Once again the rewards are not that game changing. It’s some shards and raw elements which you will still be able to obtain. If you really think 1,500 5* shards and some raw elements is completely game changing then clearly there is no point in continuing this conversation any further.
Comments
Same here brother!
It would have been nice if kabam took ownership of the mishap instead of blaming Google.
Due to complications beyond our control, our 21.2 release is still not available for users on Google Play. At this time, we still do not have an ETA for the release, but are continuing to work with our partners to get this sorted out as soon as we possibly can.
Without the Update, it is not possible for users to take part in the Trials of the Alchemist, which is the 7th and final day of Trials.
To compensate for this, we will be allowing all Android users to access and participate in an additional and exclusive Trials of the Alchemist Qquest that will take place on February 6th, at 12pm PST. This is to make up for the Trials of the Alchemist that they are currently missing.
Additionally, we will be locking the current Trials of the Alchemist to iOS users only. This is a precaution we want to take in case users are able to access the Quest with little time left, and lose their Essences, and to prevent an unfair double dip.
We’re very sorry for this delay, and are working as hard as we can to get all users into our new release as soon as possible.
Thank you all for your patience.
How will this stop people who play on IOS and android devices from completing this event on IOS then the extra Trial on android on Feb 6th. This just gives them the "double dip " you're trying to prevent. They may need to ration their essences but it still gives them the extra round.
So stupid.
Thx for responding at least...ill look forward to Feb 6th then question though we both know those essences are very important today... will this extra day on Feb 6th just give us all the boosts we acquired throughout the week like the ones we acquired for today?
Very very very important... please let us know this one so we're not screwed on the 6th thx in advance
Hello sir
AS I BELIEVE THE GHOST 4 STAR BASIC ARENA IS A PART OF THE NEW UPDATE...I HUMBLY REQUEST YOU TO ORGANIZE A 4 STAR BASIC GHOST ARENA AS LIKE ME THERE ARE 1000s OF SUMMONERS WHO HAD HOPE AND THE RESOURCES TO GRIND FOR GHOST..THIS WAS POSSIBLY THE BEST AND ONLY WAY FOR US TO HAVE A CONFIRMED GHOST ADDITION TO OUR ROSTERS..
SO I NOT HUMBLY REQUEST YOU BUT ALSO BEG YOU TO MAKE THE NECESSARY CHANGES IN THE ARENA SCHEDULE SO THAT WE CAN GRIND FOR GHOST
THANK YOU FOR YOUR TIME AND COOPERATION
WAITING FOR YOU TO TAKE NECESSARY ACTIONS..
HAVE A NICE DAY FROM INDIA
TED355
Today’s rewards are not game changing. It’s a small amount of shards which isn’t going to alter the state of the game. Next month you will catch up with your shards. Honestly people are getting so bent out of shape.
This is not about the amount of rewards,but the way they handles Android users they did nothing wrong !
You act as if Kabam is intentionally sabotaging the update to make sure Android users don’t get to play. It doesn’t benefit Kabam any to do such things.
So it's easier to just bump the Trial of the Alchemist a whole month instead of a day or two later? Seriously?
You must be an iPhone user... You still not get the point I am telling to you.
Its the whole point of the customer service and planning here sucks. And the rewards i speak of raw elements can be game changing for some players (reminder these are time sensative items) which does put android users behind ios users and gives a shorter time frame in many ways so please actually know what you speak of before opening your mouth
"Circumstances beyond our control"
@Kabam Miike I'm going to assume that the "our" in that comment only pertains to yourself and the rest of the forum mod team - because there are a plethora of options that can get this update pushed live in a matter of minutes. Unless there's more going on than you're letting on (or being told).
Normal processing times for an "average Joe's" app update going live, is between 30 minutes and 4 hours. There are exceptions, typically only during high traffic times, where this delay (for average Joe) can exceed the norm. This is usually between Thursday evening (5pm PST) and Sunday morning (12am PST)
But today is a Tuesday, and Kabam is NOT average Joe.
The other things that could cause significant delays are;
*Incomplete submission
*Automated device test fails
*Auto flagged keywords
*If permissions in manifest have significantly changed, or request 'system' permissions. (Which would warrant a flag)
*Country availability contains entries that have "Google Play unavailability issues"
For average Joe, those could cause delays that last days.. But for a top grossing publisher, those shouldn't take much effort to remedy. A simple call to support, request a manual review, use your corporate strong arm to get that manual review expedited, and you're off and running!
Seriously? And for people who have 2 phone android and iphone. They will able to access the final day 2 times... 1 from his iphone and another bonus at Feb 6? Lol.
Sure, if you wanted to be a loophole-exploiting d-bag.
Thats my question... So unfair right?
You’re being hostile for no reason. Does throwing a temper tantrum get you what you want? I do know of what I speak. If raw elements are what you’re so hung up on, the crystals are still around for over 33d. There is more than enough time to run the trial on the 6th and make a purchase. Once again the rewards are not that game changing. It’s some shards and raw elements which you will still be able to obtain. If you really think 1,500 5* shards and some raw elements is completely game changing then clearly there is no point in continuing this conversation any further.