**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

[iOS] 21.2 Lag, Crashing and Performance Investigation

2»

Comments

  • tkhan08tkhan08 Posts: 189 ★★
    Ever since the update before the current one, my champs randomly start to hold heavy attacks. Most of the times, I am not even touching the screen and they are charging heavy.

    Two more members in my alliance are suffering from this bug. It has cost me so many potions and revives in aq, aw and in eq.

    I am using iPhone 8 plus. I have tried do many thinngs including reinstalling the game. There is no problem with any other app or game.

    This is a real bug. Please fix it.
  • 5tarscream5tarscream Posts: 94
    I have the same issue on the same phone. like mid combo and just all of a sudden heavy attack which gets countered and the ai throws a special and its game over in aw. I think it's a phone issue regarding heat/cold though.
  • tkhan08tkhan08 Posts: 189 ★★
    My phone doesn't get hot at all. It happened a lot when the last update rolled out. Then, after days, the frequency decreased. Again, from last 3-4 days it's occurring a lot.
  • SKSISKSI Posts: 2
    In-Game Name: -SKSI-
    Device and Model: iPhone 8 Plus
    Device Operating System: iOS 12.1.2 (16C101)
    Cellular or WiFi: Cellular & WiFi
    Game Version Installed: 21.2
    Game Mode: All game modes
    Description of the Issue: When tapping the screen, the game doesn't reflect the action, not landing any hit, not moving forward or backwards, not launching the Special.
    Really hard to do any simple combat.
  • SKSISKSI Posts: 2
    UPDATED

    In-Game Name: -SKSI-
    Device and Model: iPhone 8 Plus
    Device Operating System: iOS 12.1.3 (16D39)
    Cellular or WiFi: Cellular & WiFi
    Game Version Installed: 21.2
    Game Mode: All game modes
    Description of the Issue: When tapping the screen, the game doesn't reflect the action, not landing any hit, not moving forward or backwards, not launching the Special.
    Really hard to do any simple combat.
    Constantly appearing the icon "bad connection", even over wifi.
  • GABrealGABreal Posts: 9
    In-Game Name: ☆GABreal☆
    Device and Model: iPhone 6
    Device Operating System: iOS 12.1.2
    Cellular or WiFi: Both
    Game Version Installed: 21.2
    Game Mode: Event Quests, Arena, Alliance Quest
    Description of the Issue: Game
    has been crashing when I’m in game. Got worse today when it crashed 5 times so far when I’m playing in AQ. This caused me to lose half health for nothing for 5 times.
  • TacoScottyTacoScotty Posts: 407 ★★
    In-Game Name: TacoScotty
    Device and Model: iPhone 7 Plus
    Device Operating System: iOS 12.1.3
    Cellular or WiFi: Both
    Game Version Installed: 21.2
    Game Mode: Event Quests, AW (haven’t faced right foes in AQ/arena)
    Description of the Issue: Notable lag spike at start of L2 animation of DPX/VP and others with similar L2. Makes evading it very difficult when close and of hits ya due to this bleed a ton

  • Kevin110Kevin110 Posts: 69
    I’m aha I got major issues with aq and aw parry is messed up special not always firing timings are all wrong I run iPhone 7+ and iPad Air happens on both this is costing me a lot of potions I can normally run through my path in aq no problem this morning I died six times in tier 2 I am really frustrated have no glory and am burning units this needs to get fixed I have spoken with my alliance and it seems wide spread
    Thank you kevin
  • Drdre74Drdre74 Posts: 20
    Username:drdre74
    iPhone max
    iOS 12.1.2

    I’ve been having a issue where my champ will auto block and get stuck for a second and is unresponsive. While stuck in block I can’t move and the AI will heavy punch me an game over. This has happened more than once in AQ causing me to die. I never die in AQ. Also I’ve noticed that the stun timer is still on the screen but the AI will snap out of it before the timer disappears catching me off guard. The auto blocking is my main concern. It’s done it mid combo a few times.
  • SiliyoSiliyo Posts: 1,378 ★★★★★
    edited January 2019
    In-Game Name: - Silio -
    Device and Model: iPhone 7+
    Device Operating System: iOS 12.1.3
    Cellular or WiFi: both. Cellular: Sprint.
    Game Version Installed: 21.2 version of the game.
    Game Mode: Story Quests, Event Quests, Arena, Alliance Quest and Alliance War.
    Description of the Issue: performance issue has been a problem: phone is warming up, delayed inputs during the fights and lag sometimes, slow loading times, and just an overall not so great experience. I have told Gabriel about this, but please consider introducing graphic settings (low, medium, high, etc) for the players. Don’t “automatically” do it for us. Give us the choice, please.
  • Madman_marvinMadman_marvin Posts: 648 ★★★★
    How have long loading times not been fixed yet? It’s been nearly TWO months since they began for me and there is no sign of relief. I’m constantly restarting app when switching between different modes because of infinite load. After fights, one minute plus load times are the norm more times than not. I’ve got team mates wanting to quit because the game has gotten so slow with connection issues and long load times. Please for the love of all that is good make this right. I can’t just jump in and finish a few matches because of this. I’ve posted several times and NOTHING is said by mods. You almost HAVE to start a new thread just to get their attention and let it get shutdown.
    iPhone 8plus
    Switching game modes and after fights
    Username: Allen_M
    Latest iOS
  • RO53TT1RO53TT1 Posts: 319
    This has been happening for a while but today it has gotten 100× worse, atleast once in every fight of the trials today my champion (4*iceman max/5* stark spidey r3/4* blade max/5* ghost Rider r4/4* hyperion max) just stops mid combo while I'm tapping and/or swiping and the opening makes me take a combo. I tried to record the game play but it just looks like I stopped tapping or swiping. I'm playing on a ipad mini 2 that's less than a year old
    Running the ios version 12.1.3
    I'm running version 21.2 of the game
    My in game name is RO53TT1
    Others in my alliance have mentioned the same issue, it has also happened on my android phone I use, but I don't play as much on my phone, it's a very frustrating situation and just in today's trials along its cost me 25 level 1 potions, 15 level 2 potions, 5 level 3 potions and 1 level 2 revive, all solo no alliance potions or revives, anyway please look into this, ivery seen this issue in the past over the past 2 years, it's prob happened to me atleast 4 different times/months in last 2 years.
  • TDropTDrop Posts: 13
    Ok guys im tired if this happening all the time i cant even play b/c of the delay, so when im going into a fight or coming out of it it takes 30-45 sec to load again and thats on every fight ive deleted the game n installed ut again restarted my phone a dozen times and still happening i dont knw what to do in game name -Khal_Drogo- i need some rank diwn tickets for this non sense haha jk but really fix this problem how is my roster gana be bigger if i cant play
  • CtakCtak Posts: 3
    Any update on the “Problems Connecting to the Network” B.S.! Just played for 30min and 5 of those said min. were stuck in the G.D. Loading screen. Ridiculous!
  • EpistriatusEpistriatus Posts: 1,248 ★★★★
    In 10 minutes time:

    z5z198j9yj7s.png
    gfuba9y7tvaq.png
    u161b2219dpr.png
    dz5maxem1m3x.png
    obl7m30798gc.png

    It’s pointless providing technical info since that’s been done hundreds if not thousands of time through the years since this game has been launched, and also nothing has changed since the last time I provided those. Sigh -_-
  • Moreno3005Moreno3005 Posts: 19
    edited February 2019
    This has been happening to me for a very long time now and it’s getting frustrating.

    This msg came up 3 times in a single fightapbrybjsjrna.png
    fx26aav6bt62.png
    bkskymw9512t.png
    .

    I also get it when loading the game, going between selections like items, champions etc, upgrading champs, using iso on champs.

    Gamer tag=Moreno3005
  • Moreno3005Moreno3005 Posts: 19
    Looks like something is getting fixed now however I have to redo that fight because of these constant crashes. Not happy because it was a variant fight.
    m5gu1mkcz0mn.png
  • AT3000AT3000 Posts: 7
    edited February 2019
    In-Game Name: AT3000
    Device and Model: iPhone 8
    Device Operating System: iOS 12.1.2
    Cellular or WiFi: Both
    Game Version Installed: 21.2
    Game Mode: Aliiance war
    Description of the Issue: See pictures. Games crashes and holds up. This is the last war of the season and your servers (ot what it is) constantly crashes in mid game and timed out be before i even got a chance to fight. Im done with this game...

    94y362izkqw3.png
    lrfmnyhqmtab.png
    hrtvme4udof9.png
  • Shrev0304Shrev0304 Posts: 10
    The “check your connection warning” is constant it seems in every part of the game.
    Iphone 7 plus
    Latest uodate on ios
    Verizon service, happens but not as much issues as when on wifi
    Latest version of the game.
    While upgrading Red it actually times out went back in and seemed to nearly do it again. Then just happened while hitting the help button. Its the worst in 4 years of the game.
    4jh1u41qyhqd.pngrbgbux5kv1ap.png
    4z2ute5b3csi.png

  • kfd2010kfd2010 Posts: 423 ★★
    This continues to be some of the worst lag. I am just so tired of seeing the "check your connection" message.
  • Lpirnie5321Lpirnie5321 Posts: 113

    In-Game Name: Darth Pirnie
    Device and Model: iPhone 8 Plus
    Device Operating System: iOS 12.1.3
    Cellular or WiFi: Both
    Game Version Installed: 21.2
    Game Mode: In which game mode did the error occur? Arena (crashing)
    Description of the Issue: About 1-2 times per day, the game crashes as soon as I hit the “find match” button. Reopening the game takes about 2 minutes afterwards. I haven’t noticed if it is occurring with specific champs or combinations though.
  • Midnight19Midnight19 Posts: 5
    These network issues are still continuing till today... It's happens periodically at certain points of the game..
    # when u are About to finish a quest. Therefore sometimes u can't see the rewards given. It happened in the alchemist quest and the recent dungeons also..
    This makes ur used champs stuck in a 'finished quest' and unable to use em for other quest for some time.
    Also I was playing the last room 3 of dungeon 6 before it ended and it exited to fight menu .. shouldn't we get the points and rewards for it even for room 2 even if roomc3 was not completed??
    I'm at 26980 artifacts.. so u can see how FRUSTRATING IT IS.. even the dungeon chat podcast is still active and viewable...
    Pls do something and rectify this kabams! Pronto !
  • math2992math2992 Posts: 3
    In-Game Name: math2992
    Device and Model: iPhone 6
    Device Operating System: iOS 12.1.3
    Cellular or WiFi: Cellular & WiFi
    Game Version Installed: 21.3
    Game Mode: Story Quest
    Description of the Issue: I'm doing act 4.3.3 and when the mutant symbiod ambushes me the game is crashing when i'm in the combat menu.
This discussion has been closed.