Options

[Android] 21.3 Lag, Crashing and Performance Investigation

1235»

Comments

  • Options
    Sirius0130Sirius0130 Posts: 110
    Thing seem to be getting worse between the lag and unresponsive controls I had to quit arenas I can't even hit streak. (something I haven't missed in 2 years pixel 2. Please say things will improve with next update
  • Options
    Zoro_2Zoro_2 Posts: 17
    game name: Dante_1
    Device and model: moto g4 plus
    Device Operating system: Android 8.0
    Wifi


    After 20 min game is automatically exits in arena and dungeons.guys anyone got same issues have in you are device.
    Kabam please solve this issues


    Thank you kabam
  • Options
    I had also had a lot of issues as the game kept crashing after playing for just a few mins and after uninstalling and reinstalling it I have lost all my progress. Need help to get it back as do not intend to start all over again
  • Options
    TwistyminkleTwistyminkle Posts: 2
    In-game name:TTwistyminkle
    Device and Model:iPhone 6
    Device Operating System:latest
    Cellular or WiFi:Both
    Game Version Installed:Latest
    Game Mode:Story Quests

    Game crashes whenever I encounter and try to fight any symbiote in Story mode
  • Options
    Arham1Arham1 Posts: 435 ★★
    edited March 2019
    Arham 1
    Moto G5s Plus
    Android 8.1.0
    Both Cellular and WiFi.
    Latest Game Version.
    All Game Modes.
    Issues:
    1)Game Keeps closing every 30 minutes.
    Impossible on My Part to stop this closing of app. This is annoying because this has been happening for more than 6 months. This happens every literal 30 minutes. Irrespective of whether I am in a Fight at any place. This causes me to keep a stopwatch by my side so I don't enter a fight after 28 minutes have passed after I open The Game. I am the kind of person who is able to tolerate even the worst of conditions but this condition is getting more than I can Tolerate.
    2)The other Issue is Block Break which happens only in AQ.
    3)Problems with evading using Dexterity Mastery while evading Special attacks and heavy attacks.
    4)Parry Problems and Opponents not getting stunned while The Block timing is "Perfect".
    Wasted Units: between 300 and 400 units while fighting Kingpin in AQ.
    Wasted resources: I don't remember but the game team might.
  • Options
    Kobi_Bhediya1Kobi_Bhediya1 Posts: 36

    In-Game Name: Kobi-Bhediya
    Device and Model: Moto G5+
    Device Operating System: Android 7.0
    Cellular or WiFi: Both
    Game Version Installed: 21.3
    Game Mode: - Everywhere
    Description of the Issue: My game crashes after every 3-5 minutes. It happens in whole format of this game.
    I am also having lagging issue in AW .

    I have tried re-installing the game, and shutting my phone down. Everything is up to date. Nothing seems to work. Please help
  • Options
    Kobi_Bhediya1Kobi_Bhediya1 Posts: 36
    Arham1 said:

    Arham 1
    Moto G5s Plus
    Android 8.1.0
    Both Cellular and WiFi.
    Latest Game Version.
    All Game Modes.
    Issues:
    1)Game Keeps closing every 30 minutes.
    Impossible on My Part to stop this closing of app. This is annoying because this has been happening for more than 6 months. This happens every literal 30 minutes. Irrespective of whether I am in a Fight at any place. This causes me to keep a stopwatch by my side so I don't enter a fight after 28 minutes have passed after I open The Game. I am the kind of person who is able to tolerate even the worst of conditions but this condition is getting more than I can Tolerate.
    2)The other Issue is Block Break which happens only in AQ.
    3)Problems with evading using Dexterity Mastery while evading Special attacks and heavy attacks.
    4)Parry Problems and Opponents not getting stunned while The Block timing is "Perfect".
    Wasted Units: between 300 and 400 units while fighting Kingpin in AQ.
    Wasted resources: I don't remember but the game team might.

    30 minutes .LoL. Brother my game crashes every 3-5 minutes. This is happening to me over 5 months already.
  • Options
    Dispositivo / modello: Samsung galaxys6
    Versione Android 9.0
    Wi-Fi / 4g+

    last game version.
    every fight lag lag
  • Options
    GembelGembel Posts: 1
    Twins_aa_teteh
    Asus zenfone 3
    Android 5.0

    I cant login this day on 6th march after updating in the morning
    , i was playing this games over 4 years ever like this...give me solution

  • Options
    Troy_Elric123Troy_Elric123 Posts: 542 ★★★


    Game has been unplayable for 3-4 months. Champs do not obey commands . They stand there getting hit in the face or walk forward mid combo and get whooped. No doing special when commanded no fixing etc . Affected in every aspect of the game.
    Relentless loading and network connections.
    Everything worked great before these 3 months .please address the issue
  • Options
    fabsgrassifabsgrassi Posts: 47
    edited March 2019
    In-Game Name: fabs®
    Device and Model: ASUS zenfone 5
    Device Operating System: 7.1.1
    Cellular or WiFi: wifi
    Game Version Installed: 21.3. AND 22.0
    Game Mode: arena t4b or any other
    Description of Issue: it keeps crashing after selecting the champs or the vs fight every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.every single round.
  • Options
    ONEABOVEALL90ONEABOVEALL90 Posts: 25
    edited March 2019
    In-game name:¤B£ACK0RD€R90¤
    Device and Model: SAMSUNG GALAXY NOTE 9
    Device Operating System:9.0.0
    Cellular or WiFi:Both
    Game Version Installed:22.0.0
    Game Mode:All
    Description of the Issue:SICK OF THIS KABAM... so I am getting my new s10+ and am hoping I will see something better with this lag/connection issue... I realize u are pushing iOS so I am buying an iPad pro if anything u should compensate those that have to switch operating systems... I spend so much time on your game as it is the only game I really play and love to play but the lag is real on 5g 4g 20mbps wifi internet etc. To much time to be completely honest I am partially free to play because of my large spending in the past but you guys are no where short of money and everyone knows it... YOU COMPENSATE NO ONE FOR LAG BUT GLADLY OFFER US TO SPEND MONEY... SERIOUSLY!?! From a business stand point you guys know what do better on most of all your decisions but if it were my business I would do something about your server issues ie share server load with another business, add to it, and/or FIX THIS ISSUE FIRST; most off all please!!! Thousands if not Millions of paying and non paying customers are tired of a, I'm sure multi million dollar coporation, having such a shabby connection all the time. I have tried your troubleshooting numerous times with no reprise... constantly bouncing between wifi and cellular. I am not confused that technology is not perfect nor never wil it everl be but come on...
  • Options
    MeshaCamiMeshaCami Posts: 11
    I am also having issues on the Note 8. I do not agree that it is OK to just gear focus on IOS users. It is a free to play game. It should be "free to play" at the same level of quality for All users. Not good enough!
  • Options
    I'm getting login error.

    Asus Zenfone 2
  • Options
    Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Thank you for the reports everyone! Please note that the 22.0 update included the below fix. If you have any additional reports and have updated to the 22.0 version of the game, please use the new performance threads at the top of the bugs and known issues section.

    • Fixed an issue where some Ambushes were causing the game to crash for some Players
This discussion has been closed.