**TROUBLES LOGGING IN**
We are aware of an issue causing issues for some Summoners attempting to connect to MCOC. We are currently investigating and are hoping to have resolution soon.
Thank you for your patience.
We are aware of an issue causing issues for some Summoners attempting to connect to MCOC. We are currently investigating and are hoping to have resolution soon.
Thank you for your patience.
Options
Gifting Badge Discussion [Merged Threads]
This discussion has been closed.
Comments
You have to understand the scope and breadth of the fraud. People were offering "gifting" services in which a player could get of in worth of items for like $20 bucks. Banning individual players won't work because the exploit would still exist for others to use
I can see how it might be fair for Kabam to give you your cash money back but debit 850 units from your account at the same time. That's how refunds usually work. You give back the product you originally purchased in its entirety if it was defective or missing parts.
29.99 real money purchase was the ONLY way to obtain gifting ability. Myself and many other summoners made this purchase just for this reason. Kabam must refund this purchase for each summoner impacted.
Anything else is straight up fraud.
Person uses stolen CC to buy stuff. This is logged information, and can be traced to the account that bought it correct?
That person then sells stuff to someone else. Again, this transaction is logged, is it not?
So, to fix it, you ban the original person's account forever, and then remove the item(s) that they sent to the other person, and tell the buyer of the gifts that if they attempt to do it again, they are banned for life.
Problem solved.
Instead you now have to go in and buy units to get these items which are ridiculously costly from a units perspective.
Another example of Kabam trying to disguise their greed based on “fraudulent behaviour” which they won’t disclose.
Your avarice knows no bounds.
The actions we can take are limited by the information that we have access too.
I want to make sure I understand this completely.
Also, I do seriously believe that 300 units was a pittance in comparison to the minimum 850 we had to purchase in order to get the gifting badge to begin with. I think this requires another look.
Gostaria de perguntar não seria mais fácil montar alguns pacotes de itens com cristais catalisadores de base e de classe 4 mais reviver e saúde em troca deste problema.
Se vcs me mandassem um cristal 5 estrelas Ou fragmentos de 6 estrelas ficaria muito mais contente do que apenas 300 unidades!
Grato
Roberto
I am not intending to be a pain, but mistakes were made, and an item you required us to pay money for is being taken away. Simple, refunds are due.
Maybe you guys are already planning to roll out compensation (300 units is not correct) that you haven't announced yet, so this post might be premature.. but if it's not, i'll proceed with getting my refund through Google.
I'll document all steps and post on Reddit so each and every one of you can do the same.