**UPDATE - iPAD STUCK FLICKERING SCREEN**
The 47.0.1 hotfix to address the issue of freezing & flashing lights on loading screens when trying to enter a fight, along with other smaller issues, is now ready to be downloaded through the App Store on IOS.
More information here.
The 47.0.1 hotfix to address the issue of freezing & flashing lights on loading screens when trying to enter a fight, along with other smaller issues, is now ready to be downloaded through the App Store on IOS.
More information here.
My 6.1 100% exploration rewards didnt come?
JUICE313
Member Posts: 26 ★
Just finished my last 2x passes of 6.6 for 100% exploration. Pressing so i can r5 another champ to boost my alliance base prestige for the start of Aq. And just finished my last pass and all i get is a checkmark on the quest tab? No rewards. This is very discouraging considering what was put into this to be completed!
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Comments
As for Middle Management, or in this case A Community Manager, weighing in, perhaps you should check the pinned topics. https://forums.playcontestofchampions.com/en/discussion/133651/known-issue-missing-act-6-chapter-1-rewards#latest
It's been acknowledged and passed on, which means something will be done. When that happens depends on when the main game development teams are back in work. So no matter how many countless topics are made, and there's already at least 7 of them, everyone will have to wait regardless.
Miike's comment actually meaning that things are getting done gets the Razzest of Berries and an eye-roll.
Of course we will have to wait for Kabam to do something, people are posting to prod Kabam into a sense of urgency about fixing something other than bugs in the players favor.
I am a developer myself so I know if a bug is required in production in an app and affecting customers , whether you are billion dollar company or not, you help your customers. Kabam seems to think that us users will be customers all the time and that complacency will soon hit them in the pocket.
Compensation and our due rewards is the only way to resolve the situation now
The reason that when a bug that involves real life money transactions happen and need to be fixed, is that there is backlash from either Apple or Google depending on which service the customer used, and that can pull them out of favour with those platforms. While this is a serious bug, and it has been addressed that it's being looked into, if you wanted more and direct information you can always try the Support team who are there almost 24/7. Being a developer yourself, you should know that most developers do not work 24/7. I mean are you working right this second? I highly doubt it.
You can try and get in contact with Apple oor Google for spending money on units to complete it, but your case would be closed almost immediately. When you purchase units, and you receive those units, that is the end of that transaction. The purchasing of any digital item to help complete content within a game, that you then do not receive, is not fraud. You purchased the in game currency, you received the in game currency, the transaction is completed. What you do with that in game currency is down to you.
If this was on Xbox or Playstation, or even the Switch, neither Nintendo, Microsoft, or Sony, would be able to do anything about it, as they are merely the platform on which the game is used on. Any in game issues are resolved in house, with either the publisher or developer.
Sorry to break it to you, but no, I do not have sympathy for anyone who believes that all issues, as soon as they're discovered by the community, should be fixed immediately, especially on weekends when most Games Developers do not work.
Damien does not work for Kabam, and reading his responses, there's not much that's contradictory or insensitive in that. It seems that he's just stating the facts for the most part.
Any of us that have played for a number of years know that Staff is limited on the weekends. It's been that way for some time. They have people working to keep things going, and in the event of a game-breaking issue, more are called in. That's just simple observations.
While I understand that people are upset, this is not a game-breaking issue. It may offend people to hear that, but that's true nonetheless.
They've stated that they're working on it, and Miike assured people that they will get the Rewards they've earned no matter what, so I see very little productivity in deconstructing others. It's going to take at least until they get back in tomorrow.
Please don't drag me into disagreements I'm not a part of. Hating on me will not get your Rewards any faster than hating on Damien.
https://forums.playcontestofchampions.com/en/discussion/133651/known-issue-missing-act-6-chapter-1-rewards#latest
I also agree that ItsDamien is trolling (dunno if its on behalf of Kabam). All weekend he would post a reply immediately after anyone posted a problem with their rewards. I don't disagree with ItsDamien's posts but it is trolling none the less.
Kabam is already aware of the issue. People instead of spamming the forums, have gone through the support ticket process and now it's aware internally, as well as been acknowledged on the forums, that it needs to be fixed. But again, most people screeching about it on a weekend, isn't going to make any developer appear and fix the issue on their days off. Just won't happen.