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No act 6 rewards!!!

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Comments

  • TheEducationTheEducation Member Posts: 93
    edited April 2019
    Good luck
  • AletsDAletsD Member Posts: 6
    I have the same problem, I beat the act 6.1 first time and get no rewards and no cavalier title hope fix this soon
  • VTA92VTA92 Member Posts: 374 ★★★

    While we work on finding the problem and solution, I want to ensure you all that you will receive the rewards that you have earned. If this occurs to you, do not worry. We will make sure you get the rewards you have earned.

    Update?
  • Kenny292Kenny292 Member Posts: 536 ★★
    Douth77 said:

    Has anyone received their rewards? Just completed it 100% this morning and have got nothing. Ticket submitted.

    Nope, still nothing. They’re looking into it.
  • VTA92VTA92 Member Posts: 374 ★★★
    Douth77 said:

    Has anyone received their rewards? Just completed it 100% this morning and have got nothing. Ticket submitted.

    I haven’t gotten mine yet. Was hoping they’d fix before AQ. Would have been able to open a 5*, 6*, and take a 5* champ to r5 and help boost prestige prior to start of AQ.
  • Kenny292Kenny292 Member Posts: 536 ★★
    VTA92 said:

    While we work on finding the problem and solution, I want to ensure you all that you will receive the rewards that you have earned. If this occurs to you, do not worry. We will make sure you get the rewards you have earned.

    Update?
    It would be pretty nice to get an update on this.
  • ItsDamienItsDamien Member Posts: 5,626 ★★★★★
    Update: It's the weekend. Expect an update on Monday.
  • VTA92VTA92 Member Posts: 374 ★★★
    ItsDamien said:

    Update: It's the weekend. Expect an update on Monday.

    Weird, I don’t recall asking you for an update or your opinion.
  • ItsDamienItsDamien Member Posts: 5,626 ★★★★★
    VTA92 said:

    ItsDamien said:

    Update: It's the weekend. Expect an update on Monday.

    Weird, I don’t recall asking you for an update or your opinion.
    Weird, you said update, didn't specify from who. Weirder is that it's factually the weekend. Even weirder, is that you expect an update to appear on a Sunday.
  • VTA92VTA92 Member Posts: 374 ★★★
    ItsDamien said:

    VTA92 said:

    ItsDamien said:

    Update: It's the weekend. Expect an update on Monday.

    Weird, I don’t recall asking you for an update or your opinion.
    Weird, you said update, didn't specify from who. Weirder is that it's factually the weekend. Even weirder, is that you expect an update to appear on a Sunday.
    Actually, I did specify from who. My request for an update was in response to a comment from a mod. This isn’t a M-F 8-5 game, so looking for a resolution on a Saturday, yes today is not Sunday, is not unreasonable.
  • ItsDamienItsDamien Member Posts: 5,626 ★★★★★
    VTA92 said:

    ItsDamien said:

    VTA92 said:

    ItsDamien said:

    Update: It's the weekend. Expect an update on Monday.

    Weird, I don’t recall asking you for an update or your opinion.
    Weird, you said update, didn't specify from who. Weirder is that it's factually the weekend. Even weirder, is that you expect an update to appear on a Sunday.
    Actually, I did specify from who. My request for an update was in response to a comment from a mod. This isn’t a M-F 8-5 game, so looking for a resolution on a Saturday, yes today is not Sunday, is not unreasonable.
    Sure. But you know what is a Monday - Friday, 9 - 5 job? Games development. Also while it is Saturday, it is 7:30pm in Vancouver, in which that time most people have finished their work day in the Games industry. And most of them do not work on Sundays, especially developers. So I'd temper your expectations and give it until Monday.
  • VTA92VTA92 Member Posts: 374 ★★★
    ItsDamien said:

    VTA92 said:

    ItsDamien said:

    VTA92 said:

    ItsDamien said:

    Update: It's the weekend. Expect an update on Monday.

    Weird, I don’t recall asking you for an update or your opinion.
    Weird, you said update, didn't specify from who. Weirder is that it's factually the weekend. Even weirder, is that you expect an update to appear on a Sunday.
    Actually, I did specify from who. My request for an update was in response to a comment from a mod. This isn’t a M-F 8-5 game, so looking for a resolution on a Saturday, yes today is not Sunday, is not unreasonable.
    Sure. But you know what is a Monday - Friday, 9 - 5 job? Games development. Also while it is Saturday, it is 7:30pm in Vancouver, in which that time most people have finished their work day in the Games industry. And most of them do not work on Sundays, especially developers. So I'd temper your expectations and give it until Monday.
    No thank you.


  • desk0zdesk0z Member Posts: 4
    I explored act 6 yesterday. Every chapter is at the 100% but I didn’t receive the rewards. I already submitted a ticket and got an answer that my problem is forwarded to the game developer team.

    I hope @Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Lyra @Kabam Porthos can fix this soon.
  • VTA92VTA92 Member Posts: 374 ★★★
    Sum3a1983 said:

    Do we have to open ticket as well ???

    I have an open ticket. Just got the standard response. If we were getting double Act 6 rewards we’d all have an emergency maintenance and it’d be fixed right away. A shame they don’t act as swift when it’s the other way around.
  • GrandetunafishGrandetunafish Member Posts: 6
    @Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Lyra @Kabam Porthos A little follow up to this is needed. We all invested heavily into this complete and explore; some even needed these rewards to continue progression for more game content. Please rectify and make this right. My ticket has been waiting further response for 3 days now....
  • SvaenSvaen Member Posts: 55
    2 days KABAM!
  • Ultimatesaber32Ultimatesaber32 Member Posts: 742 ★★
    Sum3a1983 said:

    Kabam you have violated TOS we should bann you

    Everybody calm down. This is just like when the SA rewards were delayed. It's a simple glitch and Kabam is working hard to fix multiple right now. Kabam Mike specifically said that you WILL get the rewards, it just may take time. Have patience.
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hey all,

    We're still looking into this. We'll have an update for you soon, but unfortunately I don't have anything yet. Thank you for your patience, and we will ensure that you get the rewards that you have earned.
  • FordnationFordnation Member Posts: 11

    Hey all,

    We're still looking into this. We'll have an update for you soon, but unfortunately I don't have anything yet. Thank you for your patience, and we will ensure that you get the rewards that you have earned.

    Thank you
  • VTA92VTA92 Member Posts: 374 ★★★

    Hey all,

    We're still looking into this. We'll have an update for you soon, but unfortunately I don't have anything yet. Thank you for your patience, and we will ensure that you get the rewards that you have earned.

    Does that include the 4 hour caviler and daily caviler crystals that have been missed out on due to this issue?
  • UppercutUppercut Member Posts: 158

    The problem with getting people rewards (for those who completed 6. the first time) is that it is a moving target. Every 4 hours that pass by people are owed more and more daily and free crystals as well as days on the new calendar.

    I do have cavalier crystal and daily/hourly but didn’t get the rewards for initial completion (Apr 14th). Delayed rewards in this case is an issue because some of us can’t improve their prestige for example vs others that did get the rank up materials form act 6. So that is indirectly impacting AQ rewards etc.
  • VTA92VTA92 Member Posts: 374 ★★★
    Uppercut said:

    The problem with getting people rewards (for those who completed 6. the first time) is that it is a moving target. Every 4 hours that pass by people are owed more and more daily and free crystals as well as days on the new calendar.

    I do have cavalier crystal and daily/hourly but didn’t get the rewards for initial completion (Apr 14th). Delayed rewards in this case is an issue because some of us can’t improve their prestige for example vs others that did get the rank up materials form act 6. So that is indirectly impacting AQ rewards etc.
    I haven’t gotten anything yet. Can’t even spend units on caviler crystals if I wanted to. Game acts as if I never did act 6.
  • FannynumnumsFannynumnums Member Posts: 2
    @Kabam Miike anything on this yet?
  • Kenny292Kenny292 Member Posts: 536 ★★
    Really hoping this gets fixed today, second level up event since this started on Friday and would be nice to know what I get from my 5*, 6* crystals and 3-4 rank up gem before making any rank up choices.
  • ItsDamienItsDamien Member Posts: 5,626 ★★★★★
    Kenny292 said:

    Really hoping this gets fixed today, second level up event since this started on Friday and would be nice to know what I get from my 5*, 6* crystals and 3-4 rank up gem before making any rank up choices.

    It could potentially be fixed today, but I would guess maybe tomorrow. Depends on their work load right now, and how difficult it is to fix this issue properly. I understand that it sucks, but right now there's nothing anyone can do but wait for a fix.
  • VTA92VTA92 Member Posts: 374 ★★★

    18 x free cystals
    3 x daily crystals
    3 x missing days on calendar.

    The list of compensation grows with each passing day, Kabam. On the bright side I am saving money from not being able to blow all my units on Cavalier crystals. :)

    Even more than that. Pretty sure this has been going on since Friday for some. Did my clear first thing Saturday morning.
  • FannynumnumsFannynumnums Member Posts: 2
    I am a Quality Analyst in the IT field, the reason I pushed through act 6 at 2 am est was because of an issue at work that required all hands on deck during the crisis, even though my position was not needed. This is a game breaking issue, the app is functioning but this is a high priority item affecting the players that have stuck it out through all the bugs and issues over the last month. I don't know if Kabam has a quality analysis team but if they don't they need one, if they do, they need to put more effort into letting them say something is not ready. It is unacceptable in this tech saturated world to send out an update and require the users to test and submit bug reports. That is an 80-120k year salary position minimum. @Kabam Miike I have played this game for over 3 years, through good and bad.

    20 x free cystals
    3 x daily crystals
    3 x missing days on calendar.

    The list of compensation grows with each passing day, Kabam. On the bright side I am saving money from not being able to blow all my units on Cavalier crystals. :)

    I completed my last chapter for my first run on Sat, 13 Apr 2019 06:18:14 GMT. So it has been 80 hours of missed 4 hour crystals, calendars, cavalier openings and daily crystals.
This discussion has been closed.