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No act 6 rewards!!!

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Comments

  • Ultimatesaber32Ultimatesaber32 Member Posts: 742 ★★
    Sum3a1983 said:

    @Kabam Miike if your concerned team needs more time to fix this at least they should give the rewards manually to players till they dix the bug its almost 5 days!!!! I dont have more patience i wish your office was in my country. I am gonna delete this game keep the rewards up in your ass sorry to say that. Goodluck Mikey dumb summoner

    The more you complain, the more you mention the mods, the more time they have to take away from actually fixing the bug that you're complaining about. Chill out for a second, jeez...
  • Ultimatesaber32Ultimatesaber32 Member Posts: 742 ★★
    Haji_Saab said:

    Sum3a1983 said:

    @Kabam Miike if your concerned team needs more time to fix this at least they should give the rewards manually to players till they dix the bug its almost 5 days!!!! I dont have more patience i wish your office was in my country. I am gonna delete this game keep the rewards up in your ass sorry to say that. Goodluck Mikey dumb summoner

    The more you complain, the more you mention the mods, the more time they have to take away from actually fixing the bug that you're complaining about. Chill out for a second, jeez...

    I don't think that forum mods are actually going to code the fix .. :D
    true, but they can't focus on much if they're constantly getting notifications from mentions.
  • KincardineKincardine Member Posts: 25

    Haji_Saab said:

    Sum3a1983 said:

    @Kabam Miike if your concerned team needs more time to fix this at least they should give the rewards manually to players till they dix the bug its almost 5 days!!!! I dont have more patience i wish your office was in my country. I am gonna delete this game keep the rewards up in your ass sorry to say that. Goodluck Mikey dumb summoner

    The more you complain, the more you mention the mods, the more time they have to take away from actually fixing the bug that you're complaining about. Chill out for a second, jeez...

    I don't think that forum mods are actually going to code the fix .. :D
    true, but they can't focus on much if they're constantly getting notifications from mentions.
    Every other thread on this issue has been closed by the Mods. We cant let this one get buried on page 10 of the forum or else it will take forever to get resolved.
  • Incitatus666Incitatus666 Member Posts: 189

    Haji_Saab said:

    Sum3a1983 said:

    @Kabam Miike if your concerned team needs more time to fix this at least they should give the rewards manually to players till they dix the bug its almost 5 days!!!! I dont have more patience i wish your office was in my country. I am gonna delete this game keep the rewards up in your ass sorry to say that. Goodluck Mikey dumb summoner

    The more you complain, the more you mention the mods, the more time they have to take away from actually fixing the bug that you're complaining about. Chill out for a second, jeez...

    I don't think that forum mods are actually going to code the fix .. :D
    true, but they can't focus on much if they're constantly getting notifications from mentions.
    Every other thread on this issue has been closed by the Mods. We cant let this one get buried on page 10 of the forum or else it will take forever to get resolved.
    Truth
  • Kabam MiikeKabam Miike Moderator Posts: 8,269

    Haji_Saab said:

    Sum3a1983 said:

    @Kabam Miike if your concerned team needs more time to fix this at least they should give the rewards manually to players till they dix the bug its almost 5 days!!!! I dont have more patience i wish your office was in my country. I am gonna delete this game keep the rewards up in your ass sorry to say that. Goodluck Mikey dumb summoner

    The more you complain, the more you mention the mods, the more time they have to take away from actually fixing the bug that you're complaining about. Chill out for a second, jeez...

    I don't think that forum mods are actually going to code the fix .. :D
    true, but they can't focus on much if they're constantly getting notifications from mentions.
    Every other thread on this issue has been closed by the Mods. We cant let this one get buried on page 10 of the forum or else it will take forever to get resolved.

    Bumping a thread does not help to get an issue resolved any faster, or change the priority of fixing an issue. We are hard at work to get these rewards out to all players. We will update you when we have more information on the topic.
  • Shahriar_KM10Shahriar_KM10 Member Posts: 34
    Did you guys recieve act 6 reward? i still not recieve my act 6 exploration reward.
  • VTA92VTA92 Member Posts: 374 ★★★
    edited April 2019
    .

    Did you guys recieve act 6 reward? i still not recieve my act 6 exploration reward.

    Nope. Nothing. Made sure to at least tell everyone in my alliance not to do anything in Act 6 until this is resolved. Would have much rather invested my time and resources into Variant 2.

    Would like to have some confirmation though that it is not JUST completion reward that will be issued, but all the missed cavalier daily and 4 hour crystals as well.
  • JUICE313JUICE313 Member Posts: 26
    Finshed my 6.1 expo in Friday and still no rewards.. this is crazy. Any estimated time? Because id like to be interested in continuing playing this game. But since i busted to get this done before Aq started. And been days and still nothing
  • JUICE313JUICE313 Member Posts: 26
    VTA92 said:

    .

    Did you guys recieve act 6 reward? i still not recieve my act 6 exploration reward.

    Nope. Nothing. Made sure to at least tell everyone in my alliance not to do anything in Act 6 until this is resolved. Would have much rather invested my time and resources into Variant 2.

    Would like to have some confirmation though that it is not JUST completion reward that will be issued, but all the missed cavalier daily and 4 hour crystals as well.
    I did the same thing. Dont wanna see anyone deal with this **** either.. if i knew this i definitely wouldnt have pressed it and used all my resources on V2..
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hey All,

    Updates! The issue itself has been resolved, so any clears of Act 6 Ch1 will no longer have this problem. Additionally, we now have a list of all Users that were affected by this. We'll be working to get these rewards out to you as soon as we can, but are still working on an issue with granting the "Cavalier" designation.

    Following that, we'll be working on the Players that fully explored the Chapter during this time. This is a little more difficult, but we're already on it.

    I will let you all know when we have more information or a more definite timeline.
  • Legacy09Legacy09 Member Posts: 29
    @Kabam Miike But for those when we will receive the title of cavalier? or for those of us who gave only 1 pass to act 6, I would really like to know.
  • Kenny292Kenny292 Member Posts: 536 ★★

    Hey All,

    Updates! The issue itself has been resolved, so any clears of Act 6 Ch1 will no longer have this problem. Additionally, we now have a list of all Users that were affected by this. We'll be working to get these rewards out to you as soon as we can, but are still working on an issue with granting the "Cavalier" designation.

    Following that, we'll be working on the Players that fully explored the Chapter during this time. This is a little more difficult, but we're already on it.

    I will let you all know when we have more information or a more definite timeline.

    Out of curiosity, what’s the additional difficulty with issuing the rewards to those that fully explored 6.1? I know not all issues are equal difficulty to fix, so I’m trying not to jump straight on the rage train, but to me, these two issues seem very similar and related, so it’s kinda frustrating to feel like those that fully explored the chapter will be the last to get the rewards they earned. Just looking to understand what’s going on.
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Kenny292 said:

    Hey All,

    Updates! The issue itself has been resolved, so any clears of Act 6 Ch1 will no longer have this problem. Additionally, we now have a list of all Users that were affected by this. We'll be working to get these rewards out to you as soon as we can, but are still working on an issue with granting the "Cavalier" designation.

    Following that, we'll be working on the Players that fully explored the Chapter during this time. This is a little more difficult, but we're already on it.

    I will let you all know when we have more information or a more definite timeline.

    Out of curiosity, what’s the additional difficulty with issuing the rewards to those that fully explored 6.1? I know not all issues are equal difficulty to fix, so I’m trying not to jump straight on the rage train, but to me, these two issues seem very similar and related, so it’s kinda frustrating to feel like those that fully explored the chapter will be the last to get the rewards they earned. Just looking to understand what’s going on.
    It is more difficult to find those that have Explored a quest than it is to find those that have Completed it. Not to say that we can't, just that it takes longer and is more manual.
  • Kenny292Kenny292 Member Posts: 536 ★★

    Kenny292 said:

    Hey All,

    Updates! The issue itself has been resolved, so any clears of Act 6 Ch1 will no longer have this problem. Additionally, we now have a list of all Users that were affected by this. We'll be working to get these rewards out to you as soon as we can, but are still working on an issue with granting the "Cavalier" designation.

    Following that, we'll be working on the Players that fully explored the Chapter during this time. This is a little more difficult, but we're already on it.

    I will let you all know when we have more information or a more definite timeline.

    Out of curiosity, what’s the additional difficulty with issuing the rewards to those that fully explored 6.1? I know not all issues are equal difficulty to fix, so I’m trying not to jump straight on the rage train, but to me, these two issues seem very similar and related, so it’s kinda frustrating to feel like those that fully explored the chapter will be the last to get the rewards they earned. Just looking to understand what’s going on.
    It is more difficult to find those that have Explored a quest than it is to find those that have Completed it. Not to say that we can't, just that it takes longer and is more manual.
    Got it, thanks for the response.
  • KincardineKincardine Member Posts: 25
    Has anyone tried doing a 2nd run in one of the quests in 6.1 to see if it would trigger the Cavalier title now?
    (Sorry, grasping at straws here...)
  • Shahriar_KM10Shahriar_KM10 Member Posts: 34

    Kenny292 said:

    Hey All,

    Updates! The issue itself has been resolved, so any clears of Act 6 Ch1 will no longer have this problem. Additionally, we now have a list of all Users that were affected by this. We'll be working to get these rewards out to you as soon as we can, but are still working on an issue with granting the "Cavalier" designation.

    Following that, we'll be working on the Players that fully explored the Chapter during this time. This is a little more difficult, but we're already on it.

    I will let you all know when we have more information or a more definite timeline.

    Out of curiosity, what’s the additional difficulty with issuing the rewards to those that fully explored 6.1? I know not all issues are equal difficulty to fix, so I’m trying not to jump straight on the rage train, but to me, these two issues seem very similar and related, so it’s kinda frustrating to feel like those that fully explored the chapter will be the last to get the rewards they earned. Just looking to understand what’s going on.
    It is more difficult to find those that have Explored a quest than it is to find those that have Completed it. Not to say that we can't, just that it takes longer and is more manual.
    I explored act 6.1 on 13th april.. Still waiting for my reward.. can i ask you how long it will take? actually i want to relax now..dont want to logging in to check every hour you guys send my reward or not..please response 🙏
  • ErbinusErbinus Member Posts: 12
    Go for it lol I will be patient.
  • ErbinusErbinus Member Posts: 12
    On the bright side though you would have another path complete and I am sure it’s been tried.
  • LarsenLarsen Member Posts: 1
    @Kabam Miike sorry for asking. But any updates?
  • BigPoppaCBONEBigPoppaCBONE Member Posts: 2,391 ★★★★★

    Has anyone tried doing a 2nd run in one of the quests in 6.1 to see if it would trigger the Cavalier title now?
    (Sorry, grasping at straws here...)

    Funk dat! Once I get my rewards, I'll dip back into non-alliance content.
  • Longshot_33Longshot_33 Member Posts: 372 ★★★
    Sounds positive guys. At least they are on it and getting back to us. Essentially it’s easier to filter out everyone who has a % in every chapter but does not yet have the cavalier title than it is to assess those who already had cavalier but just added to the % complete. Hopefully we get additional stuff we missed as that’s only fair :)
  • Wilson32288Wilson32288 Member Posts: 4

    Has anyone tried doing a 2nd run in one of the quests in 6.1 to see if it would trigger the Cavalier title now?
    (Sorry, grasping at straws here...)

    Just did, didn’t work
  • Wilson32288Wilson32288 Member Posts: 4

    Has anyone tried doing a 2nd run in one of the quests in 6.1 to see if it would trigger the Cavalier title now?
    (Sorry, grasping at straws here...)

    Just did, didn’t work
  • StevendStottStevendStott Member Posts: 25
    Do I need to post pics confirming I havent recieved my rewards or title for act 6 completion?
  • teamironwinterteamironwinter Member Posts: 25
    I also completed 6.1.6 3 days ago and failed to get the rewards nor the cavalier title. So, I don't know if there is a group I have to join to receive the rewards once the bug is fixed, but sign me up if there is. Also, I submitted a ticket and was quickly answered:

    Hi ironwinter,

    Thank you for contacting us at Kabam Support. My name is Kristin, and I understand that you haven't received yet your rewards after completing the Story Quest, Act 6 Chapter 1. Let me assist you with this.

    Upon reviewing your account, I was able to confirm that you have completed it on Sat, 13 Apr 2019 06:07:07 GMT. With that, I went ahead and escalated the case to our Senior Support Team for further review. I am humbly asking for your patience and understanding on this matter while we're investigating this matter.

    Should you have other questions or concerns, please don't hesitate to contact us on a new ticket. Have a great day!

    Best regards,

    Kristine
    Kabam Support

    ref:_00D301HgIt._5000c1nqhg4:ref

    I have yet to hear back from kabam.

    And I agree with the previous 2 posters, in that the cavalier title affects the 4 hour and daily crystals, so I hope kabam takes that into account when they fix the issue.
  • VTA92VTA92 Member Posts: 374 ★★★

    I also completed 6.1.6 3 days ago and failed to get the rewards nor the cavalier title. So, I don't know if there is a group I have to join to receive the rewards once the bug is fixed, but sign me up if there is. Also, I submitted a ticket and was quickly answered:

    Hi ironwinter,

    Thank you for contacting us at Kabam Support. My name is Kristin, and I understand that you haven't received yet your rewards after completing the Story Quest, Act 6 Chapter 1. Let me assist you with this.

    Upon reviewing your account, I was able to confirm that you have completed it on Sat, 13 Apr 2019 06:07:07 GMT. With that, I went ahead and escalated the case to our Senior Support Team for further review. I am humbly asking for your patience and understanding on this matter while we're investigating this matter.

    Should you have other questions or concerns, please don't hesitate to contact us on a new ticket. Have a great day!

    Best regards,

    Kristine
    Kabam Support

    ref:_00D301HgIt._5000c1nqhg4:ref

    I have yet to hear back from kabam.

    And I agree with the previous 2 posters, in that the cavalier title affects the 4 hour and daily crystals, so I hope kabam takes that into account when they fix the issue.

    You got a better response that I did with my ticket on Saturday morning. I’m wondering what will happen first, receiving act 6 completion rewards or getting enough 6* shards from bounty missions to open my next 6*.
  • 闪电的狗狗闪电的狗狗 Member Posts: 20
    for those who passed the act 6.1 without rewards, they not only deserve passed rewards but also the cavalier daily rewards they should earn
  • Mingo0312Mingo0312 Member Posts: 218
    Any update yet as I’m getting very annoyed how long it’s taken what was the point of wasting hundreds of units for energy and revives to 100% act 6 when I have to wait ages for my rewards totally unacceptable @Kabam Zibiit any update ????
  • RyevonRyevon Member Posts: 17
    I hope that Kabam decides to throws in a free dessert for the lukewarm dinner served to the inconvenienced few of us. By the way its day 5 of waiting on title and rewards.
  • ItsDamienItsDamien Member Posts: 5,626 ★★★★★

    Hey All,

    Updates! The issue itself has been resolved, so any clears of Act 6 Ch1 will no longer have this problem. Additionally, we now have a list of all Users that were affected by this. We'll be working to get these rewards out to you as soon as we can, but are still working on an issue with granting the "Cavalier" designation.

    Following that, we'll be working on the Players that fully explored the Chapter during this time. This is a little more difficult, but we're already on it.

    I will let you all know when we have more information or a more definite timeline.

    Kenny292 said:

    Hey All,

    Updates! The issue itself has been resolved, so any clears of Act 6 Ch1 will no longer have this problem. Additionally, we now have a list of all Users that were affected by this. We'll be working to get these rewards out to you as soon as we can, but are still working on an issue with granting the "Cavalier" designation.

    Following that, we'll be working on the Players that fully explored the Chapter during this time. This is a little more difficult, but we're already on it.

    I will let you all know when we have more information or a more definite timeline.

    Out of curiosity, what’s the additional difficulty with issuing the rewards to those that fully explored 6.1? I know not all issues are equal difficulty to fix, so I’m trying not to jump straight on the rage train, but to me, these two issues seem very similar and related, so it’s kinda frustrating to feel like those that fully explored the chapter will be the last to get the rewards they earned. Just looking to understand what’s going on.
    It is more difficult to find those that have Explored a quest than it is to find those that have Completed it. Not to say that we can't, just that it takes longer and is more manual.
    You have your answers here. They're doing what they can.
This discussion has been closed.