The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!
[Android] 23.0 Lag, Crashing and Performance Investigation
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Galaxy J7
Wifi
AW
Just updated today, but this is an ongoing issue. During AW fights my attacker drops blocks, throws heavies when not activated and the game lags and jumps ahead a second or two totally throwing everything off. This has been happening intermittantly but after this update its terrible. 1st two fights and im out of AW because of this. I will not be participating in AW until this is resolved. The game runs fine and maybe general lag at times during other events but AW is just ridiculous. Please fix this.
Device and Model: Samsung Galaxy S8
Device Operating System: android 9
Cellular or WiFi: both
Game Version Installed: 23.0.1
Game Mode: In which game mode did the error occur? Just happened in AW. Have also had it occur in normal questing.
Description of the Issue: after using a special 3 the champ will auto dash forward at the defender. There is no way to stop it. Others in alliance have had it occur also.
Device and Model: Samsung J3
Device Operating System: Android 7.1.1
Cellular or WiFi: both
Game Version Installed: Play Store: 23.0.0 In Game: 898908
Game Mode: Any
Description of the Issue: After special 3, character dashes towards opponent regardless of what you're doing (ie blocking, nothing, trying to dash back)
Device and Model: Xiaomi Redmi 5A
Device Operating System: 8.1.0 (latest) Android, MIUI
Cellular or WiFi: Both
Game Version Installed: 23.0 - the most recent one
Game Mode: In all game modes, including the crystal vault.
Description of the Issue: Overall unbearable lag and freezing in fights, I don't even wanna get started about the issue with the crystal vault which a lot of people have and it has been present for a very long time without a fix. I know my phone is not a high-end phone, maybe not even a medium-end phone but there's no reason why a few pixelated pictures should not load, the issue is on your end and I expect a fix very soon because people are getting very angry. With every update the game gets worse and the lag is worse, instead of gaining players, you lose and frustrate the current player base. Please do something about these stupid bugs, you fix all sorts of bugs regarding specific champions, their animations, etc. But can't fix simple things like the crystal vault pictures loading or hero selection screens (same issue with the pictures not loading).
Also season 9 is coming May 1, with these bugs in the game,
Think about fighting in WAR and getting K.O. as middle of combo AI through Specials, or after you through sp3 you champ dashes forward and AI kick you butt. not just like they even nowadays in mid combo your champ freezes for like half a sec, enough chance for AI to kick your butt.
some times Sp button doesn't work after 5 hits.
This is all part of their planing get money from everyone who plays the game.
Specially, youtubers, don't care about this, who gets money by playing the game.
I get it. I commend you for trying...but lets be honest here. The monster has been set loose, and there's no corralling it back.
Device Name: Samsung Galaxy Tab A
WiFi
Android Version 7.1.1
Game version 23.0.1
Game Mode: Quests, Crystal Vault
Description: In fights, the health bars and power bars, and pictures of your champ are blurred out by white boxes. The game will crash during fights as well and are laggy.
The Crystal Vault doesn't even work. I can't press on anything, it is either lagging every second or is completely frozen. Please fix.
Device and Model: Nokia 5
Device Operating System: Android latest version
Cellular or WiFi: Both
Game Version Installed: 23.0.0
Game Mode: All game modes, crystal vault
Description of the Issue: Too long loading, waiting times, pictures not loading, both when selecting heroes and opening crystals. You can't tell me my phone can completely and harmlessly handle animations from specials and similar when those require a lot more effort from the phone, but can't load simple pictures and hence lead to tedious lag and waiting for minutes to select a crystal or a hero... The borders are loading but nothing inside them, and the game won't proceed until those pictures will load. This is an issue a lot of people have and have had in the past so I hope a fix will come very soon.
Does Kabam even testing game with android device? I really like this game and really question is do i need to buy new device with iOS to play this game properly? Pls start fixing android main problems.
Device: Galaxy S6
OS: Android version 7 (software was already updated)
Cellular or Wi-Fi: Both
Game Version: 23.0.0
Game Mode: All Modes :-(
Description: Poor Game Performance with Delays on Defense/Offense ESPECIALLY with Symbiote Supreme's hits even after Recent Update Especially in Fights Longer than 1 Minute (frames drop horribly).
An Option for Less Graphic Quality and Better Smooth Gameplay Performance Would be Great!
In-Game Name: 100Masks
Device and Model: Galaxy J3 Eclipse
Device Operating System: Android 7.0
Cellular or WiFi: The issues occur on both, and the carrier is Verizon.
Game Version Installed: 23.0
Game Mode: At main menu, crystal menus, alliance menus, versus and story modes.
Description of the issue: Text, character and crystal images are being replaced by black boxes. Shortly after the game lags and crashes. I can only run the game for about 30 seconds. This issue happens at random, and once it starts I may have to wait 2 days to a week before I can play maybe an hours worth of gameplay without crashing. This issue has been going on for months, through several patches, and across several devices. It occurs on friends phones as well when using my account. Game typically crashes at startup, and if I manage to get to a battle, crashes 3 battles in. No error message either, just closes the game. I don't seek compensation, but it would be nice to be able to PLAY.
Device and Model: OnePlus 5t
Device Operating System: Android 9.0.4
Cellular or WiFi: cellular
Game Version Installed: 23.0.1
Game Mode: Level up, crystal opening, AQ,AW, general quests are worst.
Device Name: Samsung Galaxy S8+
WiFi
Android Version 7.1.1
Game version 23.0.1
Game Mode: Quests, Crystal Vault
Description: In fights, lag during combos, which cause the AI to block n then u take a combo to the face.
The Crystal Vault take minutes to load up. I can't press on anything, it is either lagging every second or is completely frozen. loading screens take forever, this has been happening for months now.
My in game name is
☆ʟʏɴᴇᴛᴛᴇ☆
Samsung galaxy s8
Running android pie 9.0
Wifi/4g lte
I just want these bugs fixed so i can play my game
Device: LG Stylo 4
OS: 8.1.0
Connectivity: Both Wifi and Cellular
Game version: 23.0.1
Game Mode: All
Description: The game lags from beginning to end. The profile for the champions take a long time to appear, loading screens take forever to get to the fight or quest. The crystal vaults lags heavily and fights are now becoming slow. It is very rare for my phone to cooperate with this game.
Device: Moto g6
OS: Android 8
Cellular or WiFi: both
Game version: 23.0
Game mode: crystal vault and all fights
Description:
Game crashes all the time, sometimes twice an hour. Timing is off. All most sp2 gets blocked and a lot of sp2 as well. Happens more in AW and higher difficulty battles.
Device and Model: Huawei P20 Pro
Device Operating System: EMUI 9.0 Android
Cellular or WiFi: Wifi - 34Mbps Download, 9.8Mbps Upload / Cellular - 52 Mbps Download, 12.8Mbps Upload
Game Version Installed: 23.0.1
Game Mode: Alliance War, Alliance Quest, Monthly Events
Description of the Issue: There is a Lag in Character Animation on all these Modes, sometimes it is like the system freezes for a Split second and then resumes as if its fast forwarding to catch up, this is enough to cause issues with Dex, Parry, and specials,
In all above Game modes, characters miss combo's They Charge in randomly ( While Holding Block Down), and animation when moving between nodes are robotic like... and massive system lag is present there. Loading times are also unnaturally long..
Device and Model: Galaxy S10
Device Operating System: Android 9.0
Cellular or WiFi: Both
Game Version Installed: 23.0 version
Game Mode: All modes
Description of the Issue:
- Menus take forever to load
- Constant framerate drops during fights
- Lag input when blocking or dexing