The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!
[Android] 23.0 Lag, Crashing and Performance Investigation
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Device: Samsung Galaxy J3 (2016)
System: 5.1.1
Cellular/Wi-Fi: only WiFi, but very reliable connection
Version: 23.0.1
Game mode: Fights, Crystal vault, Champions collection
Description: Crystal vault takes ages to load, reaction time is extremely long. Same goes for champ screen. About 15% of fights stop for about 5 seconds on one frame and after some time it continues quite fluently. I know my device isn't the newest, but the game has always run quite smoothly (small lags, but bearable)
Phone: Nokia 3.1 plus
Os: Android 9
Cellular or wifi: both
Game version: 23.0.1
Game mode: crystals, all game modes basically everything lags
Device and Model: Samsung Galaxy Tab S2 VE
Device Operating System: Android 7.0
Cellular or WiFi: WiFi
Game Version Installed: 23
Game Mode: Arena, Alliance War, Menu.
Description of the Issue: For weeks, my game crash every 30 minutes approximately, in arena or whenever. This is unacceptable. One a day, 6 crash !!!
Do something please quick. If not, no money !!
Device and Model: Motorola G6
Device Operating System: Android 8.0.0
Cellular or WiFi: BOTH
Game Version Installed: 23.0.1
Game Mode: ALL MODES
Description of the Issue: After 10 minutes playing, the game crashes. Sometimes health bar disappears than it crashes on the next fight. Playing arenas it crashes after 3 fights. It started to happen 3 months ago when the second to last update was released (final boss of monthly mission was Anquilus). I thought it was a problem with my new phone, but now I realize that it may be the game by itself. Please fix this. I don't feel motivated anymore, the game got harder but the earning of gold and units is too low compared to the cost to rank up heroes and finish missions. Go back to give us 30 units in arena's milestones. Finishing missions costs a lot. And there must be a daily mission for GOLD!
Device and model LG stylo4
Device operating system android 8.1.0
Cellular only
Game version 23.1
All game modes constantly crashing every two fights maybe at most three , as well before it crashes the power bar is missing .
Will not be able to keep playing at this rate i spend more time loading the game than playing!!
Just about done
Device: Samsung Galaxy S8
OS: Android 9
Cellular or WiFi: Both
Game version: 23.0.1
Game mode: All
Description:
- Extremely long loading times
- Extreme lag when opening crystals
- Combat lag
- Lag when choosing champions in arena
- Lag on AQ and AW
Device: Samsung Galaxy S8
OS: Android 9
Cellular or WiFi: Both
Game version: 23.0.1
Game mode: All
Description:
How to play MCoC : Open game,select fight,go make coffee,watch Game of Thrones,play fight,call it a night. Rinse and repeat
Device and Model: LG Stylo 4
Device Operating System: Android 8.1.0
Cellular or WiFi: WIFI and Cricket Cellular
Game Version Installed:23.0.1
Game Mode: Story mode, alliance war,quests,
Description of the Issue: The game keeps lagging but no so much as it just closes out on me in mid fight also game crashes saying it has closed and days to either open back up or send feedback, i have done both but still keeps crashing lagging and closing out all three time lately? No specific champs it has done it allot lately maybe like the last month or so
Thats not our device problems,its your game.
Just tierd of this.
Device and Model: LG G5 8.0
Cellular or WiFi: Both
Game Version Installed: 23.0
Game Mode: All game modes
Description of the Issue: Two issues
1) over all lag in loading screens. Random game freezes mid fight
2) will not connect to wifi only data. All other apps (YouTube, Facebook, etc) work fine. Only seems to be an issue with Rogers home wifi
Device: Tecno camon ace
Platform: Android 8
Cellular or wifi: Both
Game version: After 21.0
Game mode: All modes especially crystal vault
Description: On opening crystal vault it takes a lot of time to choose a crystal. Then cryatal when selected starts lagging and when spinned spins veey slowly.
Game also lags too much while fighting
Device: Xiaomi Redmi 6q
OS: Android 8.0.1
Cellular or Wi-Fi: Both
Game Version: 23.0.1
Game Mode: All Modes :-(
Description: The crystal menu was laggy as hel, I can't even open a crystal because it freezes. Please fix this up
Device and Model: LG G5
Device Operating System: 7.0
Cellular or WiFi: WiFi; ONLY on one specific network (work)
Game Version Installed: 23.0.1
Game Mode: can't log in
Description of the Issue: can't log into game since v23.0 was first released, and only on WiFi at work; no issues on other wifi networks, at home or public (starbucks, gym, restaurants...etc). This was not an issue prior to v23.0; in fact, I was logged on v22 at work when the update came out, and downloaded the v23 update on work wifi, but once installed I could no longer log in. Also, I don't experience any issues connecting to other services while on work wifi; facebook, YouTube, browsing, gaming (Marvel strike force), all work fine!
I lag&loading issue since last month after every fight game start loading some time say network error in same location download speed up to 1 to 4 mb/sec and if play hd video on YouTube play without buffering. And second problem that big problem for me some time block can't work my champion still get hits when i done block i face this problem since last war and today in aq please fix that
Android 8.0
Latest Game Version
War, Arena
The game is incredibly lagging. Couple that with AI that has immediate response times and the passive pattern going on, and it is really difficult to play properly. We've had it all Season in War. It's almost impossible to play properly. The Arena is lagging as well. I really do hope this can be resolved. This Season has been hell to play. Thanks.
Device and Model: OnePlus 5T (A5010)
Device Operating System: 9.0
Cellular or WiFi: Both connections.
Game Version Installed: 23.0.1
Game Mode: Arena, Alliance Quest, Alliance War, Duel
Description of the Issue: There is a constant delay in all loading screens, including logging onto the game and entering different content. The arenas take forever to connect both before and after the fights start. The rewards take too long to display. Those 2 have been the primary issues I have been noticing ever since 23.0 came out. I have, however, more recently started to notice the delay while the fights take place. More often than not the animations are not in sync and it becomes harder and harder to parry or intercept. I have been decent at those skills for quite some time now and this sudden change cannot simply be because of a lack of skill. The controls are freezing occasionally, if not consistently. The lag makes dashing in after the enemy throws a special harder, and more often than not they simply counter with a special. The delay between the tap and the respective animation is pretty obvious and they are being liberally punished by the AI. Oh and don't get me started on hoe opening crystals is hell now.
Please give us an approximate timeline as to when we can expect improvements. Don't make us quit the game after we've been invested so much already.
Device and Model: mi6
Device Operating System: Android 8.0
Cellular or WiFi: ambos
Game Version Installed: 23.0 version
Game Mode: All modes
Description of the Issue: depois soltar e3 personagem corre pra frente sem controle.. Mesmo segurando bloqueio
O noturno nao esta trocando modo facilmente
Vc bloqueia e abre bloqueio e vc leva dano
Personagens adversarios
nao estao soltando especial mais facilmente.. Como antes
Device and Model: Samsung (not sure of model #)
Device Operating System: Android 6.0.1
Cellular or WiFi: Both - Cricket Wireless / All WiFi
Game Version Installed: 23.0.1
Game Mode: Crystal Vault
Description of the Issue: I have been experiencing lag in the crystal vault for some time, but since the Version 23 update, the vault is unresponsive nearly 99% time. I can navigate through the game menus while I'm on the crystal vault screen, but nothing in the vault responds to touch...
So, TO CLARIFY:
This is not an issue with lag in the app, since I can access mail, or view my profile, or go to the unit store, or navigate AWAY from the crystal vault to, say, go to the Fight screen - all while IN the crystal vault, but I cannot access anything in the vault itself... Also, the background stops moving, even though I can still click on other menus. The background starts moving again once I navigate away from the crystal vault.
Once again - I do not have serious issues anywhere else in the game - the crystal vault, however, is now completely UNRESPONSIVE after the V23 update.
Device and Model: LG Stylo 4
Device Operating System: 8.1.0
Cellular or WiFi: Both
WiFi or both? If on cellular, what is your mobile carrier? MetroPcS (LTE)
Game Version Installed: 23.0.1
Game Mode: Story Quests, Event Quests, Arena, Alliance Quest, Alliance War, and Crystal vault
Description of the Issue:
Lagging issues I've experienced
1. Disapearents of Health and power bar
2. Fight and menu crashes
3. Crystal vault crashes
4. Game freezes and then crashs
5. Crashes in pre-fight loading screen
I've been experiencing lag for the last year or so. I hope we get some kind of compensation for this problem. Every time a new update came out, the same lag got worse. Before it would only affect fights, but now it's affecting some champions as well.
Even with the lag, I've still remained faithfully to this game. Some champions I relized that experience lag is M.O.D.O.K, King Groot, Mordo, Red Hulk.
I trust you guys will solve it from here!
Device: Samsung galaxy S8
OS: Android 9
Cellular or WiFi: both
Game version: 23.0
Game mode: crystal vault and all fights
Description:
General lag everywhere, five hit combos fail due to last hit not registering. After special 3 attack, my champion dashes into the opponent without any input from me and while I am holding block. Mostly happens with Hyperion. Act 5.3 lag is the worst i have noticed this far, cost me many units and revives due to lag and my combos failing to land last medium attack and my specials fail to land due to opponents blocking and I get rekt. PLEASE ADDRESS THIS ISSUE. thank you.
Device: LG L164
Ver7.0
Mcoc ver: 23.1
Wifi only
Description: The
game lags from beginning to end. The profile for the champions take a long time to appear, loading screens take forever to get to the fight or quest. The crystal vaults lags heavily and fights are now becoming slow. It is very rare for my phone to cooperate with this game. Also A.I. continually use hvy attks in to Sp's as well as heavy Lag during Important Fights.
Device: ONE PLUS 3
OS: Android 6
Cellular or WiFi: both
Game version: 23.0
Game mode: crystal vault and all fights(story mode , daily quest , monthly quests, arenas, aq,aw)
Description:
General lag everywhere, crystal vault lags, champs upgrading, screen loading specially fight-in and fight-out loading screen,Champions do not obey at all(they dont block, dont special, dont dash when commanded to ) , sometimes game crashes after lag .
Device: Samsung Galaxy S7 (SM-G930F)
OS: Android 8.0.0
Cellular or WiFi: Both (Cellular Orange)
Game version: 23.0.1
Game mode: Story Quests, Event Quests and Alliance Quest
Description:
- Combat lag : notice big lag often between third et fourth hit in a five combo.
- Extreme lag when upgrading champion
- Sometimes, long loading times
Device and Model: Oneplus3, Oneplus 3T, Xiaomi Redmi Note 4
Device Operating System: Android 7.0, Android 8.0
Cellular or WiFi: Both cellular and wifi
Game Version Installed: 23.0.1
Game Mode: All
Description of the Issue: Long load screens, delayed character model loading, slow item reveal, dropped/missed inputs, backdraft intercept doesn't work, Evade doesn't work every time and it results in a parry.
The defenders are dexing intercepts in war.
Superior and Classic Ironman sp2 never connects...NEVER.
Device: Pocophone f1
Operating system: Android 9, Miui 10.3.2.0
Connection: wifi
Game Version: 23.0.1
Game mode: arena
Description of the problem: the screen flickers, throws the screen out of the game black, only restarting the game helps. But it is not convenient to do this many times while playing the arena