Can’t access to my shard and special cristals

Mysterion

I'm trying to access to my crystals and the tab does not respond, does it happen to someone else?

Comments

Potatolegion

Kabam Lyra

We are currently looking into this issue with crystals displaying on the wrong tab.

RedTide75

All shards are missing

bloodyCain

I'm losing significant amount of 4* crystal shards, 5* crystal shards and 6* crystal shards. Not to mention the special crystals shards
I have 3 more paths to complete Epic Quest for the Stones to get the Greater Last Stand shards and open up a few more crystals.
Please fix it ASAP before the event ends like less than 24H

Mysterion

We are currently looking into this issue with crystals displaying on the wrong tab.

Thanks for your quick response

joke1004

3-4-5-6 Star shards are not even in the crystal tab... what’s up with that?!?

Lormif

joke1004

The shards are not even in the “crystals” tab. But thanks I can read myself...

Pottamus

My shards completely disappeared it’s not that they are in the wrong tab. Lost 9k 5*

MLG

We ve another problem... I can't open my crystal Vs... The others cristal : no problem...

Night_Owl

Can’t open my uncollected arena crystals. It says an unexpected error once I try to open it.

MarzGroove

My app started working correctly after a few minutes.

MLG

Can’t open my uncollected arena crystals. It says an unexpected error once I try to open it.

Ouf... I'm not alone to see this error

Kabam Lyra

Please restart the game if you haven't already. Crystals should now be located on their correct tabs.

MLG

Yes but no!

Can’t open my uncollected arena crystals. It says an unexpected error once I try to open it.