**KNOWN SPRING OF SORROW ISSUE**
We noticed a number of the Spring of Sorrow objectives aren't working properly, we are investigating and currently working on a potential solution.
We apologize for the inconvenience.
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Can’t access to my shard and special cristals

I'm trying to access to my crystals and the tab does not respond, does it happen to someone else?

Comments

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    PotatolegionPotatolegion Posts: 290 ★★

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    Kabam LyraKabam Lyra Posts: 2,936 ★★★
    We are currently looking into this issue with crystals displaying on the wrong tab.
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    RedTide75RedTide75 Posts: 29
    All shards are missing
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    bloodyCainbloodyCain Posts: 910 ★★★
    I'm losing significant amount of 4* crystal shards, 5* crystal shards and 6* crystal shards. Not to mention the special crystals shards
    I have 3 more paths to complete Epic Quest for the Stones to get the Greater Last Stand shards and open up a few more crystals.
    Please fix it ASAP before the event ends like less than 24H
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    MysterionMysterion Posts: 27

    We are currently looking into this issue with crystals displaying on the wrong tab.

    Thanks for your quick response
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    joke1004joke1004 Posts: 258 ★★★
    3-4-5-6 Star shards are not even in the crystal tab... what’s up with that?!?
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    LormifLormif Posts: 7,369 ★★★★★

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    joke1004joke1004 Posts: 258 ★★★
    edited June 2019
    The shards are not even in the “crystals” tab. But thanks I can read myself...
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    PottamusPottamus Posts: 4
    My shards completely disappeared it’s not that they are in the wrong tab. Lost 9k 5*
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    MLGMLG Posts: 17
    We ve another problem... I can't open my crystal Vs... The others cristal : no problem...
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    Can’t open my uncollected arena crystals. It says an unexpected error once I try to open it.
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    MarzGrooveMarzGroove Posts: 903 ★★★
    My app started working correctly after a few minutes.
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    MLGMLG Posts: 17
    Night_Owl said:

    Can’t open my uncollected arena crystals. It says an unexpected error once I try to open it.

    Ouf... I'm not alone to see this error
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    Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Please restart the game if you haven't already. Crystals should now be located on their correct tabs.
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    MLGMLG Posts: 17
    edited June 2019

    Yes but no!

    Can’t open my uncollected arena crystals. It says an unexpected error once I try to open it.

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