War Disappeared after Placement Phase [Merged Threads]

After placement phase, nothing happened. Our war went back to normal, our champs weren't locked. It just went back to normal. Was this a bug or did we not have a match with any other team.

Comments

Harbinger195

So this is an odd one in my alliance we had the enlistment for AW selected as normal but it did not start the match and nothing has come up to say we are one of the rare alliances to receive a Bye.

We have tried emailing support but no surprise we are not getting anywhere and that's not comepetely unexpected.

I mean on the one hand I have to accept that yes even though I and other officers checked that we were enlisted as normal, none of us took a screen shot... Because to be honest why would you.

Equally its not implusable to say that maybe one of the officers accidently unselected the enlistment while checking. This is unlikely but cannot be ruled out as an option since nobody actually had eyes on the enlistment tab in the few seconds before the AW matchmaking system kicked in.

But seriously is it too much to ask to get more than an automated response. We don't massively care about AW this season but some alliances still do so it would be nice to know this matter has been looked into just to make sure that it was "somehow" our fault and not an error in the match making system which could affect another alliance.

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MBogusz

This also happened to our alliance (APOCO), would appreciate a moderator contacting us, wouldn't be fair to lose 1.4m points (potentially) because of this error

Lormif

It’s highly unlikely Kabam will respond but best of luck. It really stinks that a game this big doesn’t have a reliable support system in place for us.

to be fair most mobile games have **** support. many you cannot even reach. Even with how crappy this one is it is near the top or atleast middle of the field.

SummonerNR

It says in alliance pane when enlistment is done (could have been anywhere from after last Sunday's beginning of the last war (plus a few hours) up until enlistment deadline on Wednesday. Just making sure that it wasn’t just now that you tried to enlist, and didn’t notice that for the past 20 hours before when you posted that Defense was not available.

Also, curious if anyone knows whether it also shows in Alliance pane whenever an officer does a De-enlist ??? Haven't ever tried it to see what is put in the pane. But that would be an area that everyone could potentially say “hey, why did we De-enlist” (if indeed a msg gets pop'd into the ally pane when doing that).

Or, wonder if the Game Outage yesterday had somehow affected alliances Enlistment Status ? If some ally's were just then Enlisting, but Maintenance right afterwards somehow had to backtrack (or “lost”) some Transactions in game ???

Ricoone982

The clock just ran out for the start of war and the full alliance can't join war
Any one else not able 2 join

Cr1spyj

Same problem with ours as well

KeiosEffect

Our war disappeared too. My usual defence champs show they are in an alliance war but no war.

DroidDoes

Same here; defense champs are locked in but as soon as the defense phase timer expired, instead of attack phase starting it’s showing we’re supposed to re-enlist...