Game Outage - June 27 [MERGED THREADS]

I just finished aw fight and game was down. Now if we lose this war by 1 attack bonus. You kabam is solely responsible for stuff like this... Honestly you are annoying as TRUCKERS...

Comments

Hamin

Would it be possible to get a somewhat reliable schedule of when you feed the hamsters so we know when to not enter an AW or AQ fight?

Or at least have an in-game notification telling giving us a few minutes heads up when there is an emergency feeding?

Zuko_ILC

No you dont there's no refunds.

Kabam Miike

The thing I find real frustrating is they'll say "scheduled"
I, or no one else received mail mentioning this, just say it's emergency or the game has unexpectedly crashed - stop lying.

This was an error when putting the message up, but is not a priority to change right now. Our priority is getting the game back up and running.

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Kishansp912

I was in master for the atlantian reef and it went down for maintenance. Now I can't do epic becaue I won't get the 5000 epic coral for completing master. Since this questis only open for 1:00 I have lost the rewards.

Lifeswicked

I’d just purchased 5 feature gmcs the money is gone my end but no crystals no game not happy.

ItsDamien

The problem with EMERGENCY maintainence is that you can't tell when it's going to happen.

Just like when you go to the emergency room in a hospital. You didn't know you were going to have that emergency.

Greekhit

I just opened an epic rift... I was entering the last fight for 6* shards. You guys owe me! @Kabam Miike

I’ve been there mate last time game was down. I was on an epic rift with 18000T2A shards. I can feel your frustration but better get yourself prepared for losing them along with the corals for entering the quest.

Badrose

This is what happen when you see Ultron bleeding, they have to fix things while "investigating the cause"

Ktashak

It was NOT scheduled KABAM!!! You are announcing 3-5 days before SCHEDULED maintenance!!! Another lie!
First one is "check your connection" -> nothing wrong with that, as usual.. and now scheduled?? You guys really want to drive me crazy?? If i will lose my arena streak i will be angry.. also i dont know if i wil be able to log in today (travelling) , so i will be unable to claim my daily reward / grandmaster shards... Do you think dear Kabam is fair what you doing?? I think after that tons of problems and nerves you owe us a big apology alongside with some nice gift + refund for everything we can theoretically lose (rifts, arena progress, daily rewards, AW points, AQ time / points , etc etc) !!!

Ryandoom

zuko_ilc.yeah u can say that again.just like old times

bpunk88

The thing I find real frustrating is they'll say "scheduled"
I, or no one else received mail mentioning this, just say it's emergency or the game has unexpectedly crashed - stop lying.
This was an error when putting the message up, but is not a priority to change right now. Our priority is getting the game back up and running.

Errors and mistakes are the only reliable thing Kabam does. Seriously, how can you make so many mistakes and still act like it's not deliberate?

NEO_mr_Anderson

I cant, dont know any Bill...

Lifeswicked

Got trash from those crystals seems dodgy as kabam

CammonRo

You guys complained so much about the error saying "scheduled maintenance" they fixed it to say "emergency maintenance" when I rather they just have gotten the game back up.

Tireck20

@Kabam Miike Hi sir, i want to know what will happend with people like me who opened a rift unstable and just the game is on "emergency maintenance", i will lose the rewards because i cant complete the rift right now or the time will stop while the they fix the connection problems? Thank you.

NEO_mr_Anderson

First, it's an "emergency" shut down.
Second, remember 18 months ago, happened 4-5 times a day. It's much better now.

FR33_HUG5

Please check your conection

I agree. Kabam should start practicing what they preach.

Kabam Miike

We're back! The game is now out of Emergency Maintenance. Thank you all for your patience as we worked to correct this short downtime.

Kpatrix

Is there any way you guys can check on if people were in a rift ? I was in my most likely last heroic to get shards for my last epic now I’m going to miss out

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Kabam Miike

Is there any way you guys can check on if people were in a rift ? I was in my most likely last heroic to get shards for my last epic now I’m going to miss out

We'll make sure that anybody that missed out on finishing a rift because of this downtime gets their Coral back, like we did last time.

ayp

How about war?
We suffered 3 def kills because of this emergency maintenance
How will you fix this?

psp742

Yup, got a loss in arena, thankfully it’s 2to1. thanks kabam for temp maintenance and bleeping the game experience.. m being sarcastic if you didn’t get it.

SummonerNR

Suggestion... where quest timers are involved (ie, Rifts), is there a way that the quest timer will automatically be “suspended” when game goes down (scheduled or emergency), so that at least (if someone is watching Forum, or LINE Bots, to be notified when game is back up), that they can still automatically have the time remaining as of when game went offline ??

Not a perfect solution, as maybe outage might last well into when someone has to leave, sleep, work, etc. But for others at least they can get back in and finish the Rift.

Jernt

I know kabam asks for constructive criticism but i honestly feel they dont deserve it anymore. Its been 4+ yrs of the same old stories. Some people need a real reality check to wake the f**k up. For the amounts of money they ask for, (whether its crystals, rank up items, bundles, unit packages etc...) this game should be running smooth as butter. Theyre the most incompetent bunch of thieves ive ever seen. Dont know how most of them still have jobs. Way too many excuses instead of taking accountability for their actions. I firmly believe their aspirations far exceed their capabilities. Always have and always will. Its pretty sad really.

Woozie

The thing I find real frustrating is they'll say "scheduled"
I, or no one else received mail mentioning this, just say it's emergency or the game has unexpectedly crashed - stop lying.
This was an error when putting the message up, but is not a priority to change right now. Our priority is getting the game back up and running.

Now that you have time, can you make sure the next time this happens it doesn't say "scheduled"?

Demonzfyre

The thing I find real frustrating is they'll say "scheduled"
I, or no one else received mail mentioning this, just say it's emergency or the game has unexpectedly crashed - stop lying.
This was an error when putting the message up, but is not a priority to change right now. Our priority is getting the game back up and running.
Now that you have time, can you make sure the next time this happens it doesn't say "scheduled"?

Lol you think they plan emergency maintenance?

shadow_lurker22

The thing I find real frustrating is they'll say "scheduled"
I, or no one else received mail mentioning this, just say it's emergency or the game has unexpectedly crashed - stop lying.
This was an error when putting the message up, but is not a priority to change right now. Our priority is getting the game back up and running.
Now that you have time, can you make sure the next time this happens it doesn't say "scheduled"?
Lol you think they plan emergency maintenance?

At this point I try to because it is very expected