**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
[Android] 24.2 Lag, Crashing and Performance Investigation
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DM: Galaxy J7 Sky Pro
DOS: 6.0.1
C/W: Wi-Fi
Game Version: 24.2
Mode: EQ (Master Difficulty)
Description: Vision (Aarkus) was awfully laggy. Also, when I go to fight Black Widow (Claire Voyant) the loading screen will stop, and eventually crash. Its preventing me from Completion and getting the 3 Tier 1 Alpha Catalysts I need to rank up a 5 star for the Sigil which is soon to refresh and I'll miss out on my rewards.
Little bit of communication and feedback would be nice ... I can't even attempt uncollected, nevermind complete Master until this is fixed ..
please advise!
Thanks!
Device and Model: Samsung Galaxy S8
Device Operating System: 9
Cellular or WiFi: Both
Game Version Installed: 24.2
Game Mode: All game modes (arenas, EQ, SQ), including alliance help, opening cristals, ranking up champions
Description of the Issue: Disconnection issues popping up everywhere.
Since the last update, the disconnections are far more frequent than they've been since you fixed this issue 2 or 3 months ago (there were lots of those at the start of the year).
That little red icon that replaces the infamous "check your connection" text is popping up everywhere.
Just to make sure I emptied the cache, reinstalled, checked on my end but it's not my connection that was at fault.
For what it's worth, I've just lost an arena boost because the disconnection issue happened while I was applying it, and the game didn't register it.
Lots of threads were made on this issue since last wednesday, so could we get a confirmation, acknowledgement, communication or feedback on this please ? Not today, it's sunday, but tomorrow maybe ? Thanks, it's ruining the game experience right now, which is unfortunate since it's the best Event Quests you've made in the last couple months.
Device and Model: Samsung Galaxy S10 plus
Device Operating System: 9
Cellular or WiFi: Both
Game Version Installed: 24.2
Game Mode: every mode bar ingame fights
Description of the Issue: Disconnection and game freezing in all parts of the game bar ingame fights. This includes the following. Crystal's, moving on the maps, loading of fights which causes me to lose half heath in AQ/AW, leveling up, collecting any new rewards, even opening up the events menu causes disconnection issues and even freezing up. It's not my connection as Netflix,Amazon, psn are all running fine and was fine prior this train crash of an update.
Device and Model: Motorola e5 play
Device Operating System: Android 8.0.0
Cellular or WiFi: Both
Game Version Installed: 24.2
Game Mode: login page, crystals page, AQ and EQ (EVERY GAMR MODE)
Description of the Issue: SEVERE LAG to the point that I'm disconnected at least 20-40 times a day every day since the update. It stalls when character selecting in AQ backing me out and stealing my health. Sometimes it won't even let me in the game. I buy you sigil and the $5 daily units card every month. Have been buying the card for a few months now. This problem really is ruining my gaming experience with MCOC. It's been doing this for way too long and I've lost so many fights that I should not have and I'm paying for it to not let my teammates down. A little compensation is in order this time around, kabam. Help us loyal summoners out this time yeah?
Device : Samsung S10+
OS : Stock Android Pie
Cell or Wifi : both
Game installed version : 24.2
Game mode : All type
Problem : Lag or delay while want to throw Special.
if we fight an enemy and do parry, i cannot throw special for about 2 secs, i already press 3 times then special begin... but, it definitely Block by enemy.
It not happened in prev release.
Please fixed it.
In-Game Name: Emblem009
Device and Model: Xiaomi MI A1
Device Operating System: Android 9.0
Cellular or WiFi: Both
Game Version Installed: 24.2
Game Mode: EQ and Time and Time event quest
Description of the Issue: Unbearable lag against arkus really unplayable even though I've managed to beat it on both master and UC. His mist and smoke effects are too much for mid end devices. Also Darkhawk, Mr.Sinister and Namor block attack effects cause dropped frames. Darkhawk is worst whenever he enters an mode. Most notably his bill mode. The fight really s unplayable due to lag. The game needs graphics setting so players can tweak the game to there devices. What I've noticed as well is that the issue seems to be linked to the stage the fight is on. Eg stages that have alot of mist and additional animations going on in the background.
Device and Model: LG-M322
Device Operating System: Android 7.0
Cellular or WiFi: WiFi
Game Version Installed: 24.2
Game Mode: Time After Time Event Quest, Amazing Fantasy Event Quest
Description of the Issue: I've been getting blips of lag in most of my fights everywhere with the recent update, but it is most prominent when fighting Vision (Aarkus). Any movement he does where it is graphically intense causes severe lag (blocking, specials, even his victory animation).
Device and Model: Samsung Galaxy S8+
Device Operating System: Android 9.0
Cellular or WiFi: Wifi
Game Version Installed: 24.2
Game Mode: All Type
Description of the Issue: unable to log in and load the game with any wifi network. Even wifi signal bar shows and even when I sit next to the access point. The phone is streaming video and surf net fine. I have tried to restart the phone but it's still the same. I also tried to restart the router but issue still there. I have to turn off wifi on the phone and log in using cellular data. It also takes long but it will log in with cellular network then I will turn the wifi on the phone back on. And then it will stay connected.
Device:mi Redmi 2 prime
Android 5.1
Game:Most recent update
Mode: Any fight with new vision
Description: Way too much lag with new vision, cant block, hit, use specials.
I can't deixert or intercept him
Second device Apple iPad copes with vision fight ok but game just closes down 2 or 3 times an hour. If it does it in AW you loose half health
Device and Model: Galaxy J5 Prime
Device Operating System: 8.0
Cellular or WiFi: both
Game Version Installed: 24.2
Game Mode: Event Quest
Description of the Issue: Intense lag during the fight with Vision (Aarkus). The frame rates are dropped heavily and I'm taking hits even when i block. Please look into this issue as it is forcing me to not play this event quest at all.
P.S. I'm a capable player and can do 100% uncollected.
Device and Model: Galaxy J5
Device Operating System: 6.1
Cellular or WiFi: both
Game Version Installed: 24.2
Game Mode: all
Description of the Issue: Intense lag during the fight with Vision (Aarkus) and holding block with mr sinister and namor
Device and Model: Pixel 2
Device Operating System: Android 9
Cellular or WiFi: Both
Game Version Installed: 24.2.0
Game Mode: AQ / AW / EQ / SQ
Description of the Issue: Dropped inputs on block/parry and dexterity. Also find that parry doesn't trigger about 20% of the time in AW (not due to nodes or champion abilities). Have noticed this issue for ~2 weeks (since end of August).
Samsung Galaxy S7
Android 8.0.0
cellular data or WiFi
Recent update
Any fight there will be lag and choppy animations making it hard to time combo and dexterity, control slow to respond, giving opponent free counter.
This is really frustrating, if I didn’t have much money in this game I would have quit long time ago..
Btw, introducing champions you advertised as powerful then nerfing them is like false advertising.. so before you release new champion, have beta testers (select few Players) try the champions before they get into the game.
Device and Model: Galaxy J5 Prime
Device Operating System: 8.0
Cellular or WiFi: Both
Game Version Installed: 24.2
Game Mode: All game modes
Description of the Issue: I'm facing lag on basic attacks while using symbiote supreme. Due to this lag it's difficult to block after finishing my combo and therefore i get hit on the face. Please look into this issue as he's a great champion and I'm unable to use him to his fullest potential due to this lag. Please it's a humble request to look into it as I've a 5* one currently at rank 3 and i want to take him to rank 4 but afraid to do so because of this lag.
Device Samsung Galaxy Tab S2
Android 5.0.2
Latest version of game
Intense lag and overheating only during New vision fights making it impossible to complete uncollected and get past chapter 1 do side quest in epic mode. Have to fight him with 1 hero after 20 seconds it’s lagging so much you can’t play then switch device off let cool and then try next hero.. very very bad
Device and Model: RCA 10 Viking Pro Tablet
Device Operating System: Android 8.1 (Go Edition)
Cellular or WiFi: WiFi (Don't use Cellular Data)
Game Version Installed: 24.2.0 (Latest as of this Post)
Gamemode: NA
Description of the Issue: Recently I made a Bug Report about the game freezing up when Transitioning from one Tab to another (which still has not been greeted with any response from the team) which as of last night still hasn't been fixed. But now I wake up today to find I can't log onto the game at all, it's just perpetually Loading and hasn't not stopped at all kind of like the Freezing Transition I was talking about earlier. I have tried everything I could think of, exiting and entering the game, turning off or on Google Play Auto Login, Uninstalling and Reinstalling the game, turning my Tablet on and off, restarting my Tablet, disconnecting and reconnecting the Internet on my Tablet, and checked our Internet Connection on another Family Member's Device (our Internet is working fine and is causing no problems on my end)... So now I'm stuck here unable to Login to move up in AQ or anything, and even if I were able to (due to the Transition Freezing Bug) I still couldn't open the Alliance Tab to Help Alliancemates with Energy or Arena, collect Loyalty, and still couldn't open the War Menu...
Screenshot or Video:
Closing Note: I completely understand y'all can get busy at times and it can take a while to go through the Hundreds of Bug Reports you get everyday, but it's going on 3 Days now of slowly being locked out of every little thing in the game to the point now where I'm unable to even reach the Log In Screen let alone help my Alliance in AQ or AW or use the Help Button. I've followed the Bug Report Template exactly as you asked, given as much detail as possible into the Problems I've experienced and all the attempts I've made to fix it on my own. Now my patience is starting to run thin as the closer I get to 7pm I'm thinking I may not be able to get the Log In Rewards and miss out on some of the Free 6 Star Shards from the Appreciation Calendar that I needed to get my second 6 Star... I really hope there's some way to fix it soon for me and the others that are most likely being effected by this also because some people may get kicked from their Alliance for inactivity when it's not even their fault. (Everyone being effected by the Freezing Transition Bug was on an Android Based Device btw, have yet to get a confirmation from anyone on an IOS Device that are having any of these issues listed above as of this most recent Update)
Thanks
-(My original post was closed before I could ask if this is where I'm supposed to Copy Paste the post so apologies if it's in the wrong spot again...)
Redmi 2 prime
Android 5.1
Blocking almost every fight
But mostly in monthly event chapter 3 bosses
1 boss can't block his attacks
2nd boss application not respond and crash
Device : Samsung Galaxy A5 de 2016.
Android : 7.0)
Cellular and wifi
Game : since 21.3.0
Mode : All fight against champions below
Description : Very huga lag versus : Vision (aarkus), Darkhawk, Mister Sinister, Namor, Dormamu, Iceman, sunspot, symboit suprem, human torch and mysterio. In general, most champ with smoke or flames graphics and for each one of them especialy on their block graphics (lire darkhawk or mister sinister).
Because of this, i'm wondering if i will continu the game. Or maybe, you should integrate a low graphics mode.
Thx
2 ACCOUNTS
Game Name: ROS ORGANIZER AND ORGANIZER JR.
Device and model: Samsung GALAXY 10+
Device operating system: Android 9 PIE
Mobile or WiFi: Mobile Data and wifi
Installed game version: 24.2.0
Game Mode: AQ, AW, COLLECT CRYSTALS, ENTER THE ALLIANCE TO GIVE ARENA ENERGY.
Description of the problem: THE GAME LOCKS ON THE LOADING SCREEN by leaving the SPACE BACKGROUND ONLY, BUT THE TIME OF POWER WATCHES CONTINUE.
Whenever you lock you have to quit the game and log back in 4 or 5 times to get to play.
SOMETIMES THE SECOND TIME IT ENTERS IT ALREADY RELEASES.
Every fight against Aarkus in the event quests (and only Aarkus) is slow motion. At first I thought his character was designed this way cuz it seemed to maybe be tied to his "frozen air" ability.
This makes parries REALLY hard sometimes...I've been able to beat the fights but only cuz I've had my whole team alive for these boss fights. It's not too bad on Master mode but on Epic...yeah...
I was completing my covenant mission and completing the third act (more precisely the last chapter)
I came here once again to make a complaint!
My games are full of errors. what happens is:
However, it usually launches none of the images such as: promotions, champions, champion classes, items or any additional tabs. And now comes the worst: Every time I click on the alliance tab, Fight mode, or champions the game simply FREEZES with only the space background appearing and I don't even have a way to go back or try to exit.
It's been three days since I've had this problem and I can't do ANYTHING in the game. I can not help the alliance, nor advance my missions or even open crystals! This is totally frustrating!
I've seen reports of other Android users playing the same issue.
I don't want to have to leave the game, I want to play it, but it's hard this way!
Please fix this!
Thankful.