Items locked in Black iso Market after 9/30 update

Any other Sigil people out there having this issue?

Comments

Hi all!

We have pushed a temporary fix live for this issue. Items in the Black ISO Market and Dungeon Crystals will no longer appear to be locked if you meet the requirements to purchase them.

Items in the Black ISO market that are beyond your progression level will not appear in the store, rather than appearing to be locked. For example, non-Cavalier players will not see the Cavalier-only items. We are working on a fix that will return the Black ISO store to its previous functionality so that locked items would still be visible.

Apologies for the inconvenience caused by this issue.

GroundedWisdom

Thanks Lyra. Working on my end.

Cyporg

Well I guess it was worth the wait lol

GroundedWisdom

Well I guess it was worth the wait lol

Good job. Duped my MK. Ah, well. I don't go for Featured Crystals very often anyway.

Pgal

Hi all!

We have pushed a temporary fix live for this issue. Items in the Black ISO Market and Dungeon Crystals will no longer appear to be locked if you meet the requirements to purchase them.

Items in the Black ISO market that are beyond your progression level will not appear in the store, rather than appearing to be locked. For example, non-Cavalier players will not see the Cavalier-only items. We are working on a fix that will return the Black ISO store to its previous functionality so that locked items would still be visible.

Apologies for the inconvenience caused by this issue.

I already lost my t4cc though. Too late.

unknown

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EnderGG

Soooooo no compensation for having us wait for this PAID service? Almost 2 days out of our monthly subscription was utterly lost!! I want my money back for the time lost

IamGROOT420

If your cable goes out for 2 days they usually compensate you by giving you movie channels for a week or something . Sure sigil is only 9.99 a month but this situation applies here. We paid for a service and was disconnected for 2 days. Something should be done to show good customer service.

IamGROOT420

Nothing is seriously being done about this. I let my sigil expire because there was no customer service or extension for lock out days SMH

Lormif

Nothing is seriously being done about this. I let my sigil expire because there was no customer service or extension for lock out days SMH

That is because there is nothing lost unless it rolled over to a Monday that caused you to miss out on the crystals. You still had the chance to buy them within the time period. Comparing this to a cable company or phone company is not in any way accurate.