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Accidental Unit Purchase Request – Please Refund Units
Hello Support Team, I accidentally purchased 10 Greater Empowered Grace Crystals for 2000 Units by mistake. I misclicked while navigating the crystal store. I have not opened any of the crystals, and I would really appreciate it if you could please remove the crystals from my account and refund the 2000 units. Since this…
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Captain Britain Bug – Slow Not Preventing Evade
I’ve encountered a serious issue with Captain Britain where her Slow debuff is not functioning correctly. I tried to attach a video as proof, but it’s showing “file format not supported”, so I couldn’t upload it here. Because of this bug, I had to restart the entire quest, which is extremely frustrating and wastes…
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Report of Harassment and Request for Action
I would like to report ongoing bullying and harassment from two players in global chat. This behavior has crossed the line and is making the game environment very uncomfortable. I have tried to ignore it, but it has continued, and I believe it needs to be addressed seriously. This kind of conduct goes against the community…
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Harassment / Abusive Language / Inappropriate Sexual Comments
The player [NRNS8] akshu~63 used abusive and inappropriate language in Global chat. Their messages included personal insults involving family members and sexually explicit remarks. This behavior violates chat conduct rules and creates a hostile environment. Please review the chat logs and take appropriate action.