SA fiasco.

So I’ve turned in a couple tickets regarding sa rewards and switching/being forced to switch alliances because of new start times. All they say is that they have a lot of similar tickets and are looking into it. Yes, Kabam stated yesterday that you wouldn’t get the reward of you left your alliance. I understand how this works, I’ve played since release basically. This scenario is far from a typical person leaving and all the determining factors of when I left my alliance for a new one yesterday were all way beyond my control. If the rewards weren’t 24 hours late, no discussion necessary. I would like to know what kabams plans are for this situation. It was created by Kabam, and made worse by them with the new matchmaking. The announcement to not leave your alliance was made hours after it was needed.