How to send a support ticket

Rouger4Rouger4 Member Posts: 633 ★★★
in Strategy and Tips
I forgot how to send a support ticket can someone help me? I know how to go to the support site but idk which email to contact.

Comments

  • Kabam AhabKabam Ahab Moderator Posts: 956
    Hi Rouger! You can submit a ticket to our Support Team here.
  • Thebombsquad1Thebombsquad1 Member Posts: 755 ★★★
    edited January 2021
    Hello there

  • MattyluccMattylucc Member Posts: 2
    Ranked down kraven. Didn't receive any items back or gold
  • TravellTravell Member Posts: 1
    Accidentally r2 7* shocker wasn’t paying attention I was wondering if you can rank him down so I could get my materials back /it was meant for prowler
  • SavDal2518SavDal2518 Member Posts: 11 ★
    Battlegrounds match ended unexpectedly from first fight even though I was winning. Resulted in loss.
  • Toy1Toy1 Member Posts: 2 ★
    I accidentally purchase using my units, can i reimburse it back?
  • kvirrkvirr Member Posts: 1,203 ★★★★
    Toy1 said:

    I accidentally purchase using my units, can i reimburse it back?

    As long as you don’t use the items you accidentally spent units on, yes
  • XxsnipyouxxXxsnipyouxx Member Posts: 1
    HALLO ich habe heute das einheiten packet gekauft und es nicht bekommen
  • SummonerNRSummonerNR Member, Guardian Posts: 13,384 Guardian
    Xxsnipyouxx said:

    HALLO ich habe heute das einheiten packet gekauft und es nicht bekommen

    (bought the unit pak, didn’t get units)

    That offer gradually gives you Units OVER TIME, as you increase your XP Level.
    Could take 1-2 years to get all of it.
  • Satya78Satya78 Member Posts: 2
    8.4.3 boss sasquatch
    Medium protection not removing
    From the beginning of the fight.
    Even After submitting successful medium attack, it's not working.
    I spent so many revives
    What I have to do now
  • SummonerNRSummonerNR Member, Guardian Posts: 13,384 Guardian
    Since people keep finding this thread by a “way-back” Google Search.

    Support pages now has expanded options for reporting things to Kabam.

    Main Kabam Support page for MCOC is

    https://help.kabamsupport.com/hc/en-us/categories/360003410932-Marvel-Contest-of-Champions

    As well as the direct upper corner link (circled, “Submit a Request”), for Requesting Help with your Account

    https://help.kabamsupport.com/hc/en-us/requests/new

    (well, actually the 3 expanded options all open up the same reporting form as original “Request” link, just that those PRE-FILL in the initial TOPIC selection, based on which of the 3 you pressed)

    And of course, there is a whole assortment of Knowledge Base Articles below those new button bars, on that main Support page.


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