Cant login in the game

Nightkiller7312

After the update i cant login in the game who has the same issue aswell?

Comments

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KingCannon_3

I've been having a issue logging on can't get past the first screen I'm on android I have to Uninstall the game and reinstall it just to get past the first screen and I have to that everytime I want to login

Kabam Boo

Hi folks, we have released a fix in the latest update, so please make sure you update your app when it becomes available in your region. Thanks for hanging in there with us!

Scratchmaster23

Same issues as all the above. Hope the update fixes it as not been able to play properly for over 24hrs

Monuvip1234

Any update on the login issue, the wheel keeps spinning endlessly and eventually nothing happens.

Started happening after installing the update

Android version - 11, Device One plus 8T, Game version 30.2.1 updated on April 6 2021

Fix: Uninstall and reinstall the game every time you want to play/login

, not. a good fix

Smokieisgod

Still not working for me with the patch.

StevendStott

Since I'm an android user am I no longer able to play the game? Been trying all day. I have daily things to collect that I'm not able to. Not to mention the fact that I'm unable to participate in everything else.

Jmcioc

Hi folks, just an update to let you know we are definitely aware of this and the team is working on a fix for this! Thanks in advance for your patience!

Cool because i finally get lodded in after 30 minutes or so (random) of resetting app. Then i load upnsode quest because i may not get another chance to, and i bring 3 maxed champs and cant win because the inputs are lagging. Most specifically they stand still mid combo and then get destroyed. Or ill hold block and it wont register so i het destroyed. The game is completely unplayable. My alliance quest week score has been affected, aw affected, ive used items that i should not need to. And ive definitely paid my dies to be able to play this game fairly. Plz fix this and compensate. Im pretty sure this months side quest is gonna be a bust as well

captaincush

There was an update released today that seems to have fixed that issue for me.

metalmissionary

Idk if that new update was meant to help but so far it hasn't.

KenFusion

Still can't log in since the new update I've missed all my card pickups WTF

Shakti4all

New update worked for me..
New game version v30.2.1
Android 10
Huawei P30PRO

GroundedWisdom

Samsung Galaxy S10
Android 11
WiFi and Data
Current Version

Since the Update, the game hangs at the Loading Screen. Clearing the Cache seemed to help, albeit every time I tried to start the game. Now that no longer does anything. Still hanging at the Loading.

Kabam Boo

We're sorry to hear that some of you are still experiencing issues. We would like to just confirm that you are on the correct and most current version (30.2.1). Please let us know if you are running into any issues on this most current version. Again, please double check that you are on version 30.2.1 and let us know either way! Thanks for your cooperation!

Kabam Boo

Hi KenFusion, please check if your app is on version 30.2.1? The update may not have reached your region, in which case you may still be experiencing login issues. We hope the update will resolve it for you when it becomes available in your region! Thanks for your patience!

_Kill_Switch_

We're sorry to hear that some of you are still experiencing issues. We would like to just confirm that you are on the correct and most current version (30.2.1). Please let us know if you are running into any issues on this most current version. Again, please double check that you are on version 30.2.1 and let us know either way! Thanks for your cooperation!

I just checked. I am on version 30.2.1 and I am still experiencing login issues.

metalmissionary

Yep 30.2.1 the newest version no improvement.

GroundedWisdom

We're sorry to hear that some of you are still experiencing issues. We would like to just confirm that you are on the correct and most current version (30.2.1). Please let us know if you are running into any issues on this most current version. Again, please double check that you are on version 30.2.1 and let us know either way! Thanks for your cooperation!

Scratch that. I didn't see the Patch. Seems to be working now. Thanks.

Kabam Miike

We're sorry to hear that some of you are still experiencing issues. We would like to just confirm that you are on the correct and most current version (30.2.1). Please let us know if you are running into any issues on this most current version. Again, please double check that you are on version 30.2.1 and let us know either way! Thanks for your cooperation!
I just checked. I am on version 30.2.1 and I am still experiencing login issues.

Yep 30.2.1 the newest version no improvement.

Hey you two, did you download the update as usual, or did you delete the game and then download it? If it was just the update, could you try deleting the App and then downloading the newest version?

metalmissionary

I did both. I downloaded the update then when it didn't load I Uninstalled the game and then downloaded again. I also restarted my phone.

Mr_Z

We're sorry to hear that some of you are still experiencing issues. We would like to just confirm that you are on the correct and most current version (30.2.1). Please let us know if you are running into any issues on this most current version. Again, please double check that you are on version 30.2.1 and let us know either way! Thanks for your cooperation!

Seemingly has solved my login issues, will have to play a bit before I can report on the major lag, freezing and dropped inputs problems.

But new issue since this update, the full T5CC of each class I had in my stash has disappeared! Probably best we skip the questions and just start getting those sent out asap.

designsoda

Just doing an update I'm stuck on this screen. Going to try reinstall method.

designsoda

Did a full reinstall and was able to log in. I then closed the app, reopened, and successfully logged in again. From my end the 30.2.1 update works. Samsung S10. Thanks!

HuckEco

Estou sofrendo com o mesmo problema.
Já atualizei e não consigo entrar no jogo.

MasterChief1176

I finally got in but it took ages to do so. I'm relieved.

Noble034

Update: There was a new update in the Google Play store (not the usual monthly update) that seems to have fixed the issue, for now. Will update if the issue persists yet again. (although, it's now back to the whole "minute or two of network connection error symbol during the loading screen before successfully loading into the game" thing, but at least I can load in without having to reinstall every single time)

HuckEco

Try restarting your phone instead of uninstalling and reinstalling.

Isso não está funcionando para outras pessoas. Eu já reiniciei o telefone e ainda assim não consigo entrar no jogo.

BeefyJ2

So this going to sound crazy but for the last 48hours....using my one plus 8T Android 11 I have not done the update same login issues as everyone else however when you open the app keep tapping the screen in about 6 seconds it will load into the game. I dunno if this will work with other androids but give a try.

Demonzfyre

Try restarting your phone instead of uninstalling and reinstalling.
Isso não está funcionando para outras pessoas. Eu já reiniciei o telefone e ainda assim não consigo entrar no jogo.

Você atualizou para 30.2.1? Foi lançado hoje. Tente limpar o cache no armazenamento do aplicativo e reinicie. Além disso, certifique-se de ter atualizado com o hotfix.

metalmissionary

just cleared data & still nothing.