**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Kabam this needs to be fixed
Jabally
Posts: 61 ★
This is getting ridiculous. I and many other people who have brought this to attention have always been shut down. The crashing and dropped inputs have been incredibly annoying, especially due to the fact that there hasn't been a single word about it. I have tried messaging Kabam support but it gives me the automated email back saying the EXACT same thing every time. You ask for the problems to be put on the crashing forum but it seems like that is a place to dump all of the collective criticism about the game because there hasn't been a single post/response from Kabam for well over a year. the only response from Kabam was telling somebody else that they gave insightful information. We all want to play this game and love this game and all love the effort that is going into the recent updates, but many people can't even play those updates or content because of crashing a lag, but there still hasn't been any word
- please fix your communication with your community and not shut them down when there is a problem.
- please fix your communication with your community and not shut them down when there is a problem.
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This discussion has been closed.
Comments
It is not possible for us to communicate on a top like this because it is pretty ambiguous. While it could look like a single issue, there is no universal "Crashing" or "Dropped Inputs" issue. If there were, and it was affecting everybody, it would be much easier to track.
When issues like this come up, we ask for information to help us get to the root of the issue. This is standard for any game or tech platform, and cannot offer you an update until we have something to say. If we did, that would just be making stuff up, and that doesn't help anybody.
If you have an issue to report, please be sure to do that, but please note that we are always working our hardest to make sure the game is running the best it can be for all of our players. There is literally no benefit in anything less than that.