Account login information was changed!!

justin311justin311 Member Posts: 112 ★
edited September 2021 in Suggestions and Requests
So, I logged out of the game for a couple months to take a break. I recently redownloaded the game and opened it to see a different account name that is still being used. I tried to logout and back in but apparently my email/login has been changed. I'm not sure if this is just a pure hacking or something else has happened. Is there any way to recover my account? Please.....any information will be helpful.
Post edited by Kabam Porthos on

Comments

  • JhennyJhenny Member Posts: 96 ★★
    contact kabam support, they might be able to help you.
  • FlyGalaxyBombFlyGalaxyBomb Member Posts: 778 ★★★
    You would have to contact Kabam support about this.
    There is nothing really that Forums can help you with on this topic except for someone directing you to the Kabam Support ticket link.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey @justin311, we don't have direct access to in-game accounts here in the Forums. I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.
This discussion has been closed.