v33.3 Input Issues and Alliance War Season
MCOC Team
Administrator, Admin [en] Administrator › Posts: 595
Greetings Summoners,
Due to increased reports of new input issues from Summoners on Android devices on v33.3, we are taking some steps to address how this affects Alliance War seasons, as well as other content.
We are currently preparing a hotfix to address this issue for Android devices, and aim to have this out to all players as early as tomorrow. Because we are moving to address this as quickly as possible and due to the hard to reproduce nature of the issue and how it’s based on “feel”, we cannot be 100% certain it will address the issue in all instances but are feeling quite confident in the fix we have been testing.
We will be relying on player feedback and data after the release of the Hotfix to determine what actions need to be taken, and while we are not cancelling the Alliance War Season right now, we will be assessing the situation for the 24 hours following the release and will make the call on whether to cancel the season or not shortly after Attack Phase has commenced.
Regardless of if the Season is cancelled or not, in addition to the rewards for the season, Alliances will receive a compensation package based on their Alliance War Seasons Tier.
You can expect the rewards for the tier you place in to be paid out on the regular pay-out date, with the additional compensation to follow separately through an in-game message at a later date. Summoners will not have to remain in their current Alliance to receive the Compensation but must remain in their Alliance for regular Alliance War Season Rewards.
We urge all Summoners to update to the hotfix version as soon as it is available. If you still encounter issues after updating, please let us know either by sending a ticket to our support team describing the issue, or posting in the Bugs and Known issues section of the forums, where you will find a thread dedicated to collecting this information.
Thank you all for your patience as we work to address these issues.
Due to increased reports of new input issues from Summoners on Android devices on v33.3, we are taking some steps to address how this affects Alliance War seasons, as well as other content.
We are currently preparing a hotfix to address this issue for Android devices, and aim to have this out to all players as early as tomorrow. Because we are moving to address this as quickly as possible and due to the hard to reproduce nature of the issue and how it’s based on “feel”, we cannot be 100% certain it will address the issue in all instances but are feeling quite confident in the fix we have been testing.
We will be relying on player feedback and data after the release of the Hotfix to determine what actions need to be taken, and while we are not cancelling the Alliance War Season right now, we will be assessing the situation for the 24 hours following the release and will make the call on whether to cancel the season or not shortly after Attack Phase has commenced.
Regardless of if the Season is cancelled or not, in addition to the rewards for the season, Alliances will receive a compensation package based on their Alliance War Seasons Tier.
You can expect the rewards for the tier you place in to be paid out on the regular pay-out date, with the additional compensation to follow separately through an in-game message at a later date. Summoners will not have to remain in their current Alliance to receive the Compensation but must remain in their Alliance for regular Alliance War Season Rewards.
We urge all Summoners to update to the hotfix version as soon as it is available. If you still encounter issues after updating, please let us know either by sending a ticket to our support team describing the issue, or posting in the Bugs and Known issues section of the forums, where you will find a thread dedicated to collecting this information.
Thank you all for your patience as we work to address these issues.
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