**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Options

Why doesn't support comprehend English?

DarkmaliceDarkmalice Posts: 13
in General Discussion
I am currently 12 emails deep into 1 support ticket and no matter how many times I explain the situation, the responses make it very clear they just do not understand English. Every email is answered by a different person.

Is there a way to get a support ticket escalated to a competent member of Kabam that can read the English language?

Comments

  • Options
    DarkmaliceDarkmalice Posts: 13
    I don't mind that it takes a day to reply. I wouldn't mind if it was 3 days if it was an answer that was even remotely addressing my situation.
  • Options
    Kabam MiikeKabam Miike Posts: 8,218
    Hey Darkmalice,

    Can you please send me the 8-Digit Customer Support Ticket number from your ticket in a private message? I'd like to have this looked into.
This discussion has been closed.