**PSA** — So you advanced to a new Progression and can't complete the SQ Solo Objectives...
SummonerNR
Member, Guardian Guardian › Posts: 13,201 Guardian
Does your Threat Level Objective progress NOT match the # of Side Quests you actually did so far on that Threat Level difficulty ?
Did you advance to a new Progression Title only AFTER having already done those Side Quests on that higher difficulty ?
That is why your Objective does not match.
aka.
ThroneBreaker does NOT have the Paragon Objective while still only TB, even though you can (and do) complete the actual Paragon difficulty-5 Quests themselves.
So you DON'T get automatic credit for a Paragon Objective that is NOT present while still only TB.
Once you become Paragon, the new Objective will become available to you, but it does NOT automatically catch you up for Quests you had already done. (**although maybe that can be a solution in the future than Kabam can look at implementing)
And NO, re-running an already-completed quest will NOT magically apply credit for the new Objective either.
(…same for other Progression Levels to, for anyone who has already done a higher Threat Level, and then only later actually becomes that matching Progression Title)
**BUT, you can have Kabam Support correct your Objective progress, reward you the missed Objective levels, by doing “Submit a Request” from the Support site.
https://help.kabamsupport.com/hc/en-us/requests/new
Probably best/fastest to include screenshots of your Side Quest completion status, as well as your incomplete Objective status.
(for current month, “Escape from Titan”, and probably future ones where they do side-quest difficulty Objectives, or until Developers implement some type of automatic credit that can be applied retroactively when you advance to a new Title)
Did you advance to a new Progression Title only AFTER having already done those Side Quests on that higher difficulty ?
That is why your Objective does not match.
aka.
ThroneBreaker does NOT have the Paragon Objective while still only TB, even though you can (and do) complete the actual Paragon difficulty-5 Quests themselves.
So you DON'T get automatic credit for a Paragon Objective that is NOT present while still only TB.
Once you become Paragon, the new Objective will become available to you, but it does NOT automatically catch you up for Quests you had already done. (**although maybe that can be a solution in the future than Kabam can look at implementing)
And NO, re-running an already-completed quest will NOT magically apply credit for the new Objective either.
(…same for other Progression Levels to, for anyone who has already done a higher Threat Level, and then only later actually becomes that matching Progression Title)
**BUT, you can have Kabam Support correct your Objective progress, reward you the missed Objective levels, by doing “Submit a Request” from the Support site.
https://help.kabamsupport.com/hc/en-us/requests/new
Probably best/fastest to include screenshots of your Side Quest completion status, as well as your incomplete Objective status.
(for current month, “Escape from Titan”, and probably future ones where they do side-quest difficulty Objectives, or until Developers implement some type of automatic credit that can be applied retroactively when you advance to a new Title)
Post edited by Kabam Jax on
25
Comments
@Treo , @Wu_Bangerz23 , @Obliterator_047 , @DarkChamp732 @Deadmansice , @King143 , @AdriftMed
(OK, and all those have been in just the past day, lol. For them to all see the cause and instructions to fix it here at top).
Although Title got changed from my snort snippets, which all those other separate posts seem to use some combination of as their subject lines.
SIDE QUEST - THREAT LEVEL - OBJECTIVES
(adding more, @ovoxorod , @Chaginp )
(and just to clarify, tagging people here instead of having to have replies made in all of those many other posts constantly. They will get Notification that they are tagged from in just this one, to come here and see how to resolve their issue.)
Finally someone did this
Answering every post with the same question was no fun
Also, what is the typical response time to expect? I’ve been checking my account and email like I’m waiting for a text or phone call since yesterday morning. Lol so sad.
“Didn’t receive correct Event Rewards”
or “Issue with Account”.
Not sure if they are having to go thru all the “Account Verification” questions or not, that's why including screenshots showing your summoner Name as part of a game-pic, as well as Quest completion % screens and Objective status probably would help.
They have probably been overloaded with requests, but some people earlier on have said they’ve got it within maybe a couple days.
———
@Wayntos , @Styl_o_ , @Truth5601 , @ChiTownProDzz , @Grin_D , @Zymbiotic , @AwesomeGuy , @RubyMedusa19535 , @Xtreemfudge_91 , @Rex5436
and @Schopenhauer (same account as @Schopenhauer77 ?)
Please the name of the account is Bismark246
Please my account name is Asad_0007
“Submit a Request” link shown above.
@TheRock0786 , @OhManAhJeez , @Twotwigs , @Ethan101267 , @Ánghel13 , @Wongdan , @Toslick , @Meow_176 , @Gabriel_Dracul , @BenJiTo , @killyourface12
Include pics of your Side Quest progress %, and Objective progress, as attachments with the Support request.
https://help.kabamsupport.com/hc/en-us/requests/new