iPhone broken
Devannym584
Member Posts: 3 ★
I usually play on my iPhone, which seems to have died a death. Not sure if I signed up to Kabam or not??? Is there a way I can access the game without losing what I have already acquired? May not have backed up to I cloud recently.
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Comments
You can still continue to sign in through Game Center as long as you have a compatible device. If you have difficulties accessing your previous game, reach out to our Support Team for assistance. Our Support Team will work with you to recover the account.
When contacting them please make sure that you provide as much of the following information as possible to verify your account:
1. Last 2 Purchases (Amount of real-world currency spent, if applicable and approximate within 1 day) i.e Google or iTunes purchases
2. Last Login Date (approximate within 60 Days)
3. Your account's name as it is displayed in-game
4. Email linked to your account (this can be your GameCenter ID, Google Play ID, or your Kabam ID)
5. Account Creation Date (approximate within 60 Days)
**If you are having trouble remembering when you created your account, check the dates of some of your earliest achievements in your Google Play or Game Center accounts.
6. Device and Device OS you were/are playing on
7. Account Level, a few of your most powerful characters, and Alliance name (if you are part of one)
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