xxxsidewinderxxx wrote: » And they’ve removed two of my comments...don’t like to hear the truth Kabam?
Zuko_ILC wrote: » Jeez guys games go down all the time for various reasons. No need to attack the moderators. Just relax it'll be back up. You dont need compensation for not being able to play for a half hour.
TrendlyFynn wrote: » Kabam Miike wrote: » TrendlyFynn wrote: » Kabam Miike wrote: » Hey All, We know that you're all frustrated with the Emergency Maintenances, and we really appreciate your patience. We're working on getting the game back up and running ASAP. We're also still looking to solve the root cause of these issues that we've been having lately. Once we have this all figured out, and fixed, we can look into how these Emergency Maintenances have affected all of our Summoners. Lies... Lies and more lies... How about u guys just come out and tell us the truth... There have been so many outages... You guys can't guarantee that you will accurately assess how these outages have affected each summoner... How do I know this? You guys can't even fix your serves! Boom I said it. I mean, you can believe what you like, but that doesn't mean it's correct. It's not as simple as just "fixing" servers. That's not really a thing. There are many factors that can cause outages like this. We wish it was a simple thing like "Adding more Servers" or "Upgrading the Servers", but that's not the case. If it was, we would totally do just that! So as we speak... do you guys currently have a rolling counter of each account and how they are affected by each specific outage??? I'll wait while I keep working on my 5star Google playstore review.
Kabam Miike wrote: » TrendlyFynn wrote: » Kabam Miike wrote: » Hey All, We know that you're all frustrated with the Emergency Maintenances, and we really appreciate your patience. We're working on getting the game back up and running ASAP. We're also still looking to solve the root cause of these issues that we've been having lately. Once we have this all figured out, and fixed, we can look into how these Emergency Maintenances have affected all of our Summoners. Lies... Lies and more lies... How about u guys just come out and tell us the truth... There have been so many outages... You guys can't guarantee that you will accurately assess how these outages have affected each summoner... How do I know this? You guys can't even fix your serves! Boom I said it. I mean, you can believe what you like, but that doesn't mean it's correct. It's not as simple as just "fixing" servers. That's not really a thing. There are many factors that can cause outages like this. We wish it was a simple thing like "Adding more Servers" or "Upgrading the Servers", but that's not the case. If it was, we would totally do just that!
TrendlyFynn wrote: » Kabam Miike wrote: » Hey All, We know that you're all frustrated with the Emergency Maintenances, and we really appreciate your patience. We're working on getting the game back up and running ASAP. We're also still looking to solve the root cause of these issues that we've been having lately. Once we have this all figured out, and fixed, we can look into how these Emergency Maintenances have affected all of our Summoners. Lies... Lies and more lies... How about u guys just come out and tell us the truth... There have been so many outages... You guys can't guarantee that you will accurately assess how these outages have affected each summoner... How do I know this? You guys can't even fix your serves! Boom I said it.
Kabam Miike wrote: » Hey All, We know that you're all frustrated with the Emergency Maintenances, and we really appreciate your patience. We're working on getting the game back up and running ASAP. We're also still looking to solve the root cause of these issues that we've been having lately. Once we have this all figured out, and fixed, we can look into how these Emergency Maintenances have affected all of our Summoners.
Kabam Miike wrote: » Kaspam wrote: » Hey Mike... At what point do you do some goodwill for everyone in the game? I'm usually not one to be looking for freebies, but this has gotten as bad as it was 18 months ago. If you're talking about Compensation, not until we're sure that we have resolved the underlying issues causing the problems. Once we've got that figured out, we can look into how players were affected, and determine what needs to be done. I know this seems like it's taking a while (because it is), but we're hard at work on it.
Kaspam wrote: » Hey Mike... At what point do you do some goodwill for everyone in the game? I'm usually not one to be looking for freebies, but this has gotten as bad as it was 18 months ago.
Kabam Miike wrote: » TrendlyFynn wrote: » Kabam Miike wrote: » TrendlyFynn wrote: » Kabam Miike wrote: » Hey All, We know that you're all frustrated with the Emergency Maintenances, and we really appreciate your patience. We're working on getting the game back up and running ASAP. We're also still looking to solve the root cause of these issues that we've been having lately. Once we have this all figured out, and fixed, we can look into how these Emergency Maintenances have affected all of our Summoners. Lies... Lies and more lies... How about u guys just come out and tell us the truth... There have been so many outages... You guys can't guarantee that you will accurately assess how these outages have affected each summoner... How do I know this? You guys can't even fix your serves! Boom I said it. I mean, you can believe what you like, but that doesn't mean it's correct. It's not as simple as just "fixing" servers. That's not really a thing. There are many factors that can cause outages like this. We wish it was a simple thing like "Adding more Servers" or "Upgrading the Servers", but that's not the case. If it was, we would totally do just that! So as we speak... do you guys currently have a rolling counter of each account and how they are affected by each specific outage??? I'll wait while I keep working on my 5star Google playstore review. That's not at all possible. But we can make a more educated and accurate guess when we know when these happened, how many, and what that means our Summoners lost out on.