Server Outage Information - Discussion Thread

Hey All,

We've just posted an important update in regards to the information we have just received on the Server Outages. Please take a look at the announcement here, and ask your questions here!

Comments

lordtorukmakto

whatever happen to compensation for all this emergency maintenance

ButOfCorpse

How is this going to affect AQ? All nodes are down and fighting Dormammu with ~2 hours left.

Qwerty

can we please get a time frame on when we can expect 5.4 to be released?

doesn't have to be super accurate, but like a "should be later today, if not today then probably tomorrow" type of thing. just something to let us know that we shouldn't expect like a week long delay.

Hanzum

Is there a timeframe for release?

Joe_deertay86

You better give us free to play AQ to make up for this

superunknown012

Well, you know it's a big deal when Ad0ra is posting. Looking forward to having everything back up and running and to the resolutions to everything this has snowballed into.

Gimli_SoG

Ya, many people were planning on making a legends run with a rank 5 five star. Knowing the timeline for 5.4 is important for that

Neowantsyou

What exactly was the cause of this issue? Something game related, or faulty servers?

ODEKA

We will need a little more than 30 min refresh timing on AQ. Plus we’ve lots connection during in-fight game messing our play. Alot of wasted time as well today and last night making it harder to obtain our 100% progression and therefore losing rewards foe the whole team.

Kabam Miike

Qwerty wrote: »

can we please get a time frame on when we can expect 5.4 to be released?

doesn't have to be super accurate, but like a "should be later today, if not today then probably tomorrow" type of thing. just something to let us know that we shouldn't expect like a week long delay.

This really depends on a few things right now, and unfortunately that means that we cannot give any estimate at this time. Once we have this situation figured out, we'll be able to provide an estimate.

_kenching

@Kabam Miike please consider extending or lowering the arena cut-offs many new players are grinding hard for Star-lord or trying to duped him.

DLegend

Apocalypse189 wrote: »

Prox wrote: »

We need rank down tickets as compensation

They won't because nothing has changed Champion wise

They kinda nerfed Mordo. So i guess i could be appropiate.

Maat1985

So actually not their fault....
Males you feel sorry for them....
If their business partners are required to fix inwonder watnit actually is???

Qwerty

Kabam Miike wrote: »

Qwerty wrote: »

can we please get a time frame on when we can expect 5.4 to be released?

doesn't have to be super accurate, but like a "should be later today, if not today then probably tomorrow" type of thing. just something to let us know that we shouldn't expect like a week long delay.

This really depends on a few things right now, and unfortunately that means that we cannot give any estimate at this time. Once we have this situation figured out, we'll be able to provide an estimate.

thanks. looking forward to the next update on this situation.

Crazybilly

I started for legend run at 2:45pm est and around 3:10pm est game went down, so what are my options are now, its really not fair, I took time off for legend run and now I can not do anything about it.

Apocalypse189

What changes did Mordo receive?

DLegend wrote: »

Apocalypse189 wrote: »

Prox wrote: »

We need rank down tickets as compensation

They won't because nothing has changed Champion wise

They kinda nerfed Mordo. So i guess i could be appropiate.

ButOfCorpse

Sounds like a hack job.

unknown

This content has been removed.

Apex1212

The Great Server Crash December 2017. Compensation is just. I have spent units on energy.potions for hotel modok. Boosts now just lost in the wind. I have never had such a horrible time playing this game. Ever. Lost out in arena lost out on shards. Its become horrible. Send out the dollar crystal again. I will happily pay for it since I have lost out on so many shards. Just call it a Summoners Patience Appreciation Crystal. I hope when your servers go back up you have something for the players that have had patience and not quit the game. No compensation in a week no we will do it tomorrow we want something when the servers are stable. Not next week.

5C0T

On the good side, thanks for letting us know where things stand. A little news is better than no news.

Etaki_Lirakoi

Apocalypse189 wrote: »

What changes did Mordo receive?

DLegend wrote: »

Apocalypse189 wrote: »

Prox wrote: »

We need rank down tickets as compensation

They won't because nothing has changed Champion wise

They kinda nerfed Mordo. So i guess i could be appropiate.

Fatigue and concussion now completely turn of his astral evade.

[Deleted User]

ButOfCorpse wrote: »

Sounds like a hack job.

Definitely not a hack job, this is entirely due to server stability issues. Still not good at all, though!

Qwerty

Parthyzan wrote: »

Apocalypse189 wrote: »

Prox wrote: »

We need rank down tickets as compensation

They won't because nothing has changed Champion wise

Actually this is not 100% true, just look the AW scoring. A lot of ppl ranked up useless champions becouse the defender rating&diversity. And now they simply changed, a lot of champion is going to be useless again.

that has nothing to do with champions changing.

Omni

So this has pushed AQ start time back for the rest of the week...ie when we complete day 3 tomorrow, day 4 will start later than my alliance would normally start. How are we going to address this for a shorter window day 5?

Dr_Gonzo_III

How is this affecting the 2* arena grind.. People have lost ALOT of time this week due to server outages..

JOHNOSA1995

Can you guys fix stash because our item want expir

JohnPaulBusu

Are current arenas gonna be re-run again with all the lost time we have missed to put up points?

Apocalypse189

Actually that's a bad analogy ignore that lol

Darkstar4387

Any eta you said it will be going on throughout the day in addition to all the issues that have been happening for the last 20 hrs.

Do you have any explanations for this do you have any compensation planned and do you know how to fix this then explan why this is happening and why it's still an ongoing issue.

Scud77

Ad0ra_ wrote: »

ButOfCorpse wrote: »

Sounds like a hack job.

Definitely not a hack job, this is entirely due to server stability issues. Still not good at all, though!

Can we expect a in game notification when servers are stable?