Dungeons Stuck [Merged Threads]

Anyone having issues with dungeons? I entered one and couldn’t move. Backed out and then it wouldn’t let me back in. Now I’ve lost my champs (regen time) and lost the dungeon. I submitted a support ticket but was wondering if anyone else experienced this?

Comments

RogerRabs

Can we get any updates on known dungeon bugs?

My partner just got kicked out of another dungeon and we had to exit out on room 3 of Dungeon 7. Thi season happens every 5 dungeons or so.

Considering you have a big dungeon event coming up that has big unit costs attached, I think it’s fair we get some sort of update on these bugs. We should definitely not be punished if the bugs happen on the special event, which I’m pretty sure will happen.

I doubt many people would be happy losing rank 5s and then having the week long cool down you guys ridiculously set up. Or even worse paying hundreds of units and having your grind ruined.

Propane722

Just got kicked out of room 4 d7 along with my partner.

Archer488

My chat has been constantly either not allowing me to post to chat or I’ve been getting kicked out and can’t get back in. Twice the latter has happened. WTH guys. Come on

Archer488

The chat in dungeons

designsoda

I regularly get locked out of active dungeons (10% of the time I'd say). Restarting the app and even my phone doesn't fix it. Of course my champs go into cooldown without being able to move forward or get rewards.

Dungeons are already a frustating chore. No need to add technical issues to it.

RaveNN

I tried to play dungeons today and picked Domino, Red Hulk and Massacre , clicked Find Partner and it was searching , after 3 min I disabled the search and tried again but this time when it seached it didnt let me cancel, so I exited the dungeon
When I came back in, without even being matched, my champions were in cooldown for no reason

Please fix

RaveNN

Also, I received a message with the title Dungeon Concluded, but the message is empty, completely empty

HyzerBomb

The same thing happened to be except I tried twice in a row and lost 6 of my top class advantage champs to cool down without entering the dungeon

Midoo2002

I lost 4 teams so far and have Zero point.
Every time i join a party i just kicked out and lost my champ.
Sometimes if i could start dungeon that happend to my partner in dungeon he just kick out !

Midoo2002

Same here
Lost 4 team so far and have zero point !

Tylz101

I was doing dungeons I enter one with some random guy then he leaves before we start and I can’t do it by myself so I end up leaving and losing my top 3 champions. Now my dungeons ismessed up because some guy just left I think we shouldn’t lose our champs like that sort it out

DragonsniperRhQ

Got invited to play dungeon with an alliance teammate and I don't know why or how but I got stuck in the dungeon menu while my teammate continued to the actual dungeon.

In my picture all I could see was the menu but he was in the dungeon.

1Jo

Can kabam or someone in the know tell me.
When will dungeons work?
Keeps freezing, can’t see chat, getting kicked out regularly and everytime we have to wait for champs to be refreshed or pay to refresh them. Is it really a bug or a way for kabam to make money out of us?

DragonsniperRhQ

I'm experiencing problems as well

1Jo

That’s the second set of my 5&6* champs I’ve lost through a faulty game tonight. We really need the cooldown time removed on tonight’s champs

Colleen

So I was in dungeons (hadn’t even started room 1) and I kept asking my partner left or right and they weren’t responding I reset game and still nothing all of a sudden then left room and I have a bug where it wouldn’t even let me finish room one by myself and still took my champs away (have to wait for cool downs despair doing nothing, I have a video of me using 4* magik,x-23, and aa, and I even shoe my magik on cool down.....
iPhone se
12.1.2 iOS
Latest mcoc update
AT&T
Was on WiFi, signal:strong
(FYI this flashing in the video is the game not responding when I try to move this was before my partner left)

https://youtu.be/ALkGL1kKjYA

Bigmanprice

I’m having a issue as well. Surely hope they plan on refreshing our champs used today

Lucifer_MS_626

I've been having a problem with dungeons for a while now.. I enter it.. Choose my team choose which dungeon.. And go find match because it's a faster way to do dungeons.. And then it loads.. Then I see the message at the bottom saying ##### has entered the dungeon and a new dungeon has started. But on my side it's still loading.. So I wait like 2 to 3 min.. And nothing so I leave the lobby.. Go back and enter another dungeon with another player but the Champs I chose are on cool down.. And it 20hours to cool down.. But I never used these Champs.. Anyone else having an issue with dungeons?

Voxxen

Freezing my champs in match but I get stuck on finding a partner screen, then if you leave room champs register used SMH!

epoplive

Twice now I just tried to initiate a dungeon with 'find a partner', both times the dungeon failed to start, and I'm not unable to use my champs. The champs are still available to pick, but after selecting my team the team screen is empty. I received emails both times saying the dungeon was concluded but I never actually was able to enter the dungeon.

Azzzm0

Happening to me too. Restarting the game loads the room but you'll have to do it every room. Chat just wont work..

Kabam Zibiit

Hey there, we will be passing along all of this information to the rest of the team. For anyone who hasn't already, could you please provide the information requested in the forum bug report template? Having the device and network information, combined with descriptions of the specifics of what you are each experiencing will be helpful for an investigation.

epoplive

Device and Version: iPhone XS Max

Device Operating System: Latest iOS 12

Mobile Carrier: AT&T
Cellular or WiFi: WiFi
Game Version Installed: 874281
Game Mode: Dungeons
Champions Affected: All
Active Boosts: None
Description of the Issue: Couldn't move in dungeon. Clicking node flashed both the chat and boost icons. Exited app, clicking 'continue' from dungeon banner or 'Go' from dungeon chat kicks me back to the main MCOC home screen.

unknown

This content has been removed.

Thetruthful8

I have an issue where sometimes when I do dungeons with random partners I will be unable to move. It has happened several times, wasting my champs and inconveniencing my partner. Once I attempt to leave the dungeon, restart the app or restart my phone I am locked out of the dungeon entirely. I try to join back but it returns me to game home screen.

I always play dungeons on WiFi and I have a LG G7 ThinQ on Android 8.0.

Lo4eath

So, we were just doing dungeons with my alliance leader QuikPik, we just entered room 4 of Dungeon 7 and it kicked us out. Right after that our Alliance War started. My thoughts are that because we used champs that were on defense, the game panicked and thought they were lockee. Is there any way to resume the dungeons with the then acquired progress? Our champs are now on cooldown. Here are some pics. @Kabam Miike @Kabam Zibiit @Kabam Wolf @Kabam Vydious

Swe_wolfis

Yeah, don't press anything in-game, just restart the game and it will be back to normal.

Lo4eath

Swe_wolfis wrote: »

Yeah, don't press anything in-game, just restart the game and it will be back to normal.

Thanks... but now we only have half the points...

CoBfan1987

That happened to me too, and it wasted the 100% point boost I just threw on

Lo4eath

any way to fix this ?