Dungeon runs with partner not contributing to room reward milestones [Merged Threads]

VernVern Member Posts: 55 ★
edited January 2019 in Bugs and Known Issues
Device and Version: iPhone 7
Device Operating System: iOS 11.1
Mobile Carrier: doesn’t matter
Cellular or WiFi: doesn’t matter
Game Version Installed: Diablo/Thing build
Game Mode: Dungeons

Description of the Issue:

Just completed room 5 with my partner in Dungeon 5 with 5092 points. However, the Friendship bonus counter still reads 0. Additionally, when i was paired up the dialog shown between rooms read “matchmaking 0/10” instead of the progressive room rewards with friends.

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Post edited by Kabam Lyra on

Comments

  • Crumb3307Crumb3307 Member Posts: 346 ★★
    Matchmaking bonus not working either, just did two runs with random partner and got no progress toward it, still 0/10
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Thanks for bringing this to our attention! We're passing it along and getting it looked into ASAP.
  • LilMaddogHTLilMaddogHT Member Posts: 1,208 ★★★★
    Friendship Bonus rewards were supposed to be fixed but I just completed two separate Dungeon Level 7 runs thru room 3 which gave me the level up on the friend level with my dungeon partner 13 RFL but I didn't get one of the four credits towards this new dungeon's sessions' Friendship Bonus and the reward is missing.

    Below is a video showing the completed runs, incremented friendship level but missing Friendship Bonus
    https://www.youtube.com/watch?v=LZ6qNw-dGH4
  • UnknownUnknown
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  • BigFnMike93BigFnMike93 Member Posts: 53 ★
    Same here although not quite as awesome I was only in dungeon 5 lol
  • RagamugginGunnerRagamugginGunner Member Posts: 2,210 ★★★★★
    I've talked to the team and they've confirm that the bonuses are working correctly and the AW boosts are still in the loyalty store.
  • UnknownUnknown
    This content has been removed.
  • UnknownUnknown
    This content has been removed.
  • roastedbagelroastedbagel Member Posts: 350 ★★★
    edited January 2019
    Jestress wrote: »
    Need a fix for this. @Kabam Miike

    Why would you do that? Tagging Mike for stuff like this makes him less and less inclined to actually respond to tagging. They said they're passing it along to the devs so we wait. Stop abusing the system cause you're impatient, we all want it back lol
  • RomankarlikRomankarlik Member Posts: 25 ★
    Same issue here, ran 4 rooms with a friend and two more with stranger, didn´t count to any of the bonuses.
  • UnknownUnknown
    This content has been removed.
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hey all,

    We're pushing a fix for this right now! It may take a few minutes to reach everybody, and please make sure you restart the game to ensure that your app is updated. Thank you all for your patience as we worked to get this issue resolved.
  • VernVern Member Posts: 55 ★
    Kabam Miike wrote: »
    Hey all,

    We're pushing a fix for this right now! It may take a few minutes to reach everybody, and please make sure you restart the game to ensure that your app is updated. Thank you all for your patience as we worked to get this issue resolved.

    Thank you.
  • buffajrbuffajr Member Posts: 423 ★★
    Any way to retroactively give out the bonuses for those that already completed all milestones for this round? @Kabam Miike
  • dinozzzzdinozzzz Member Posts: 4
    Hey,
    I restarted the app but it didn't update the matchmaking bonuses... i earned all rewards but it is still 0/10 and 0/4 rooms completed with randoms/friends..please fix this.. thank you
  • UnknownUnknown
    edited January 2019
    This content has been removed.
  • Stagedear85Stagedear85 Member Posts: 774 ★★★
    buffajr wrote: »
    Any way to retroactively give out the bonuses for those that already completed all milestones for this round? @Kabam Miike
    just a follow up to this because i completed all milestones also

  • AshtontonicAshtontonic Member Posts: 63 ★
    Noticed dungeon partner bonus is broken,run on random match making and the figure show up while friendship bonus remains at 0/10 even completed12k points with the same person,

    Plz advice
    iz5h4uupag4v.jpeg
  • UnknownUnknown
    edited January 2019
    This content has been removed.
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