**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Can't login due to connection

RaiserRaiser Posts: 424 ★★
edited November 2019 in Bugs and Known Issues
Everything is good. 4G, youtube, browser, but when try to logging in, connection error always appear. Android user

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    Kabam PorthosKabam Porthos Posts: 4,676
    Hey The_dark_gate27, I'm sorry to hear you're unable to access the game.

    Firstly, please ensure your device meets the minimum Operating System requirements, located HERE. If it does, please try the troubleshooting steps below in an effort to resolve this issue.

    - Android Troubleshooting
    - iOS Troubleshooting

    Additionally, if you haven't already, please take a moment to share your feedback about this issue in one of the dedicated threads below by providing the details outlined in our Bug Report Template.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    The feedback we receive in those threads is instrumental in allowing us to make future improvements to the game. While it's not possible for us to acknowledge or thank each player individually for their feedback, we really do appreciate every report we receive.
This discussion has been closed.