Game currently bugged/down?
MT_hammer
Member Posts: 11 ★
I open the app to load into the game and it just sits there loading and it isn’t any connection issues. Is it under maintenance or something? It just sits on the loading screen forever. Device is fine as well.
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Comments
Firstly, please ensure your device meets the minimum Operating System requirements, located HERE. If it does, please try the troubleshooting steps below in an effort to resolve this issue.
- Android Troubleshooting
- iOS Troubleshooting
Additionally, if you haven't already, please take a moment to share your feedback in one of the dedicated threads below by providing the details outlined in our Bug Report Template.
- iOS Lag and Performance Issues Thread
- Android Lag and Performance Issues Thread
The feedback we receive in those threads is instrumental in allowing us to make future improvements to the game. While it's not possible for us to acknowledge or thank each player individually for their feedback, we really do appreciate every report we receive.